10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
18,860 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Sorento miscellaneous problems

miscellaneous problem

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2015 Kia Sorento Owner Comments (Page 6 of 6)

« Read the previous 20 complaints

problem #11

Jul 192018

Sorento

  • 71,880 miles

A D V E R T I S E M E N T S

2015 Kia sorrento sxl engine check light and vehicle verbal warning that my truck has a serious engine problem that needs to be checked. I took my truck to the dealership service three times in one week to research and repair the engine issue. I paid over $300 for repair. I was told my engine has metal flakes and it's nothing the dealership service can do to repair it. I was told to live with the engine check light basically. My engine has low take off speed when getting on the highway and it runs rough.

- District Heights, MD, USA

problem #10

Jul 012018

Sorento

  • 5,000 miles
I have 2 concerns, 1 mainly I have a newer 2015 Kia sorrento with under 25K miles, owned it about 2 years ever since I owned it there has been a ticking in the engine and white smoke blowing out the exhaust. Which should not be thecase with a newer car, after taking it to the dealership they said nothing was wrong. Additionally when I turn on the air conditioner it smells like vinegar or dirty socks an aweful smell, once again the dealership stated nothing wrong with the car. It sounds like Kia is covering up old deficiencies with their engines as it said engines manufactured into late 2014 were recalled how is the 2015 Kia, which was manufactured in 2014 not on the recall list? additionally there have been many many other people listing the engine seizing up. My wife drives this car with my small children im writing this retractively in case something happen. Additionally we get regular oil changes done. I think this engine model should be recalled. As a newer engine should definitely not be blowing white smoke out of the exhaust nor ticking like the components are displaced.

- Alsip, IL, USA

problem #9

Jun 152018

Sorento

  • 53,000 miles
Engine failure due to metal filings in oil said by dealer to be related to bearings. Same issue the 2014 Kia Sorento was recalled for. My car was made at the same Alabama plant in 2014 but is a 3.3L. No one can tell me how many warranties have been rejected or honored for engine replacement. The feds are investigating if Kia recalled enough cars. Did they? my car was made in the us..but shipped and sold in Canada. Asking for information on this problem as reported. Thank you. This is a major safety issue.

- Prospect Bay, AA, USA

problem #8

May 012017

Sorento

  • miles

A D V E R T I S E M E N T S

Horrid smell coming from ac. Last summer it smelled like vinegar, this spring, cat urine. I took it to the dealer to have the system cleaned/deodorized for $65. Sadly didnt help. They are taking it back to delve into cleaning the evaporator? I hope it doesnt cost more, but there are so many accounts of this on Kia....people getting headaches from the mold, aggravating kids's asthma....talk of a law suit, etc. Kia had better buck up and fix this! I called Kia consumer complaints...they are "not aware" of the problem...tho there was a technical service bulletin (tbs) on older Kia's about this. Basically, they have continued with a bad design.....but people will get sick having that blow in their faces! please log your complaint at: Https://ksupport.kiausa.com/consumeraffairs

- Frederick, MD, USA

problem #7

Mar 042018

Sorento

  • 103,000 miles
We were driving down the highway with our small children in the back seat and car began to make a loud noise. The engine light came on and then started to flash. We proceeded to the exit and as we were taking the exit all the lights came on in the car stalled. We had to have it towed and we were advised that the engine was bad and one of the cylinders was not opening. This vehicle is not even two years old and the engine should not be failing

- Fredericktown, MO, USA

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problem #6

Feb 082018

Sorento

  • 69,000 miles
Takata recall, backup camera not working,

- Kimper, KY, USA

problem #5

Jul 072017

Sorento

  • miles

A D V E R T I S E M E N T S

Car was parked, I locked the child safety lock, on back door now it will not open, this should be a safety issue

- Kimper, KY, USA

problem #4

Apr 122015

Sorento

  • 25 miles
The SUV has been having white smoke coming from tailpipe and the car has been pulling. It makes ugly noise when we try to accelerate on the freeway and pulls. The oil light isn't coming on to tell us when the oil is low even if it's not time for a pil change. We seem to notice that the car is burning oil more frequently than a normal vehicle. Also notice sludge when we check the oil even if we had just had a oil change it seems to come back. The dealer keeps telling me there is nothing wrong with it. They tell me they can't find anything wrong.

- Santa Ana, CA, USA

problem #3

Nov 252015

Sorento

  • 5,000 miles
Back passenger soor only opens under extreme pulling on handle or pushing from inside hard...the inside frame comes loose and then we bank it back in place with ones fist....next time, ,,,it sticks again!! vehicle parked of course.

- Colorado Springs, CO, USA

problem #2

Mar 012016

Sorento

  • 20,500 miles
Sooo many complaints of Kia doors not opening from the inside. Kia is not issuing a voluntary recall of this. They should asap! as soon as someone's car catches fire and they can't get the doors open, there will be serious lawsuits. If you are under warranty when this happens, you are good to go. But one by one, the doors stop working....and if out of warranty, dealers want $400+ per door lock. It would behoove Kia to fix these asap before some child gets trapped inside. Go to cargurus.com and you will see all the complaints.

- Frederick, MD, USA

problem #1

Jun 232015

Sorento

  • 12,000 miles
Driving on mild summer day (~70). Lightly-packed cartop carrier affixed properly/safely to Kia crossbars (installed by Kia). Driving on interstate highway with "passing lane" traffic (about 75mph). Running ac at about 70 inside, with all windows up. Panoramic sunroof closed, with inner soft sunshade also closed. About three hours into five hour drive. Suddenly, without any visual warning (e.g., rock, shard), we hear an *explosion* sound from above, along with the sound of glass clanging everywhere and the rush of highway air. I quickly switch my hazards on, decelerate, and pull off the road as quickly as I can. I noticed that no neighboring vehicles as much as flinched during the incident, nor did anyone stop... as if nothing appeared to have happened externally from their point of view. When we got out to investigate, we saw that the front major pane of the panoramic sunroof had completely shattered center-out, probably about 2sqft of glass missing. Notably, several edges around the newly-formed hole were upturned. Those are all the details I can remember. My very strong belief is that the sunroof exploded without any external debris involved. The position of the cartop carrier relative to the hole, my vehicle's position relative to other cars/trucks (not terribly close), the fact that I saw no object hurtling toward the vehicle prior to the incident, the fact that no object was found in between the roof and the inner sunshade, the fact that no other cars/trucks behind me reacted... all the signs point to something simply being wrong with the vehicle.

- Chicago, IL, USA

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