really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
9,604 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Kia Sorento seat belts / air bags problems

seat belts / air bags problem

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2015 Kia Sorento Owner Comments

problem #5

Dec 012014


  • 17,000 miles


How can NHTSA give a 5-star safety rating to a 2015 Kia sorrento based on a 2013 crash test done on this model vehicle when there is obvious a problem with this vehicle in the 2014/2015 Kia sorrento models. Since 2014, there has been at least 2 serious injuries and other complaints due to this defect and its non-deployent of airbags, etc. (please look at the photos, video & small overlay crash report at www.iihs.org/iihs/ratings/vehicle/V/Kia/Sorento-4-door-SUV/2015) the manufactiurer was well aware of this since they redesigned the 2016 model. This defect should be made public for all vehicles affected with these issues which should repaired or recalled to avoid further risk of serious injuries and/or loss of life. It is completely wrongful, harmful and negligent of NHTSA to give an "5-star safety rating" on a later model vehicle based on an outdated test & without fully and appropriatel testing; renderimg false misrepresentation to the vehicle shopper.

- Freeport, TX, USA

problem #4

Feb 052016


  • 12,000 miles
The contact owns a 2015 Kia Sorento. While driving approximately 20 mph, another vehicle crashed into the front end of the contact's vehicle. The contact's vehicle was pushed into a telephone pole on the passenger side. None of the air bags deployed, but the vehicle was filled with a very strong smell coming from the air bags. A police report was filed. The contact sustained injuries that required a medical attention. The contact's vehicle was towed to an auto body yard that was associated with the local dealer. The manufacturer was not made aware of the failure. The failure mileage was 12,000.

- Canton, MA, USA

problem #3

Dec 012014


  • miles
I am a short adult. Because the front passenger seat does not adjust up or down, I need to put a pillow between me and the seat to raise me higher. When I do this, the air bag will not engage.

- Millsboro, DE, USA

problem #2

Dec 022014


  • 17,000 miles
The contact rented a 2015 Kia Sorento. While driving at approximately 35 mph over railroad tracks, the steering wheel seized and excessive force was required. The contact also stated that the vehicle independently accelerated without warning. The failure caused the vehicle to crash into the post of a billboard. The air bags failed to deploy. The contact sustained a vertebrae, neck, and back injuries and head traumas that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.

- Sweeny, TX, USA

problem #1

Dec 012014

Sorento 4-cyl

  • 2,020 miles
This Kia was rented from enterprise due to my car being in the shop. I found steering problems with this car as with the braking system already which I found odd as this is supposedly a brand new vehicle. Not only that it races intermittently sometimes more than 10 miles or so & at other it slows down even though the gas pedal is being pressed on. On December 1, 2014 I was driving home after visiting a friend who was returning to Ohio for college. Following the road, I had to cross some railroad tracks to as I was veering slightly left. This Kia steering locked & accelerated to approximately 40 or so miles, went off the railroad tracks & hit the mental posts holding a billboard. I was not drinking at all & was wearing my seatbelt. Airbags did not deploy & due to seatbelt, my back is broken & received major lacerations to my right eye & face. I was transported to 2 trauma units. This Kia Sorento has had steering & power problems since 2013 and unfortunate for me, I thought these issues were fixed & redesigned.

- Sweeny, TX, USA

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