really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
10,873 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Sorento body / paint problems

body / paint problem

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2016 Kia Sorento Owner Comments

problem #6

Dec 162016


  • 39,000 miles


Defective lower balljoints caused a rough ride. Noticed 'clanking' sound from front wheels when parking vehicle. Sunroof malfunction caused the sunroof to not fully close and often times, remain open. Dealer initially claimed that dry track channels with debris was the main cause however, there is a defect with the manufacturing/design of the product.

- New York, NY, USA

problem #5

Aug 192016


  • 4,800 miles
Takata recall rented car from budget. Exited car and the bottom corner of the driver's side door caught my leg producing a large gash immediately. Upon inspection it was clear that there was a very sharp plastic material at the bottom corner of the driver's side door. The vehicle was parked in a lot.

- Sarasota, FL, USA

problem #4

Jul 252016


  • 9,000 miles
My wife had the vehicle parked on a slight slope in her moms drive way maybe a 10 degree hill. She placed the vehicle in park and left it running while my daughter finished a birthday card she was making in the back seat. My wife stepped out of the vehicle to get some tissue paper out of the back with the drivers door open she pressed the rear door /hatch release or open button located on the dash. She pressed the button at that moment the vehicle came out of park and went into reverse nearly running her over she tried to get in but the vehicle took off to fast she was knocked over my daughter was in the car rolling out of control down the drive way. The vehicle followed the driveway down crossing the main road only doing some light damage where it ran over the mail box and stopped by hitting a tree. We contacted Kia and our insurance. Kia opened a case #K3237787 and then they have not responded since. We took the vehicle to the dealer where it was purchased and left it there. We have still no answers what they are planning to do with this vehicle. This event happened on 7-25-2016. We are requesting some help due to not having a vehicle we feel is safe to park and not worrying about it coming out of gear and potentially killing someone in its path. We also would like to have our vehicle repaired and back to drive since we are paying for it.

- Oakwood, GA, USA

problem #3

Mar 012016


  • 10,540 miles


When opening the (front passenger & driver) doors from outside, door does not open each time when handle is pulled. When door is opened from the inside, door does not properly latch, thus, operator cannot secure the door to close or lock vehicle. Cannot secure occupant safely inside vehicle for operation. (March 2016) had to rig front passenger door with seatbelt to keep door closed on highway. (April 2016) once front passenger door handle & latch was replaced, same issue occurred on driver side.

- Raleigh, NC, USA

problem #2

Oct 012015


  • 1,000 miles
The vehicle was being driven straight on a 4 lane road at slow speeds due to traffic. The rear pane of the panoramic sunroof imploded without being struck by any object. Luckily the shade was closed up to the front pane of glass which prevented the glass from showering the occupants.

- Goose Creek, SC, USA

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problem #1

Apr 242015

Sorento 4-cyl

  • 900 miles
Traveling at highway speed, the windshield seemed to have suffered a stress crack starting in the lower corner of the passenger side (about 1- 2" from the side), and spread to the middle of the windshield (about half way up). The windshield was not impacted by anything, nor did the vehicle hit any large and/or sudden bumps in the road.

- Tallahassee, FL, USA

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