10.0

really awful
Crashes / Fires:
2 / 7
Injuries / Deaths:
1 / 0
Average Mileage:
10,741 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Kia Sorento miscellaneous problems

miscellaneous problem

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2016 Kia Sorento Owner Comments (Page 1 of 6)

problem #120

Mar 262024

Sorento

  • miles

A D V E R T I S E M E N T S

The engine (I think engine) stalls out, and several times the engine has completely died. Almost causing me and the other car involved a very serious accident. The vehicle stalls when sitting at the traffic light and I go to turn to accelerate and it stalls and after pushing/tapping the gas pedal repeatedly it will eventually stop and I'm able to then drive on. Also the car does not shift properly at all, it winds up and seems the get stuck and have to try accelerate before it shift. I keep getting errors on my dash saying "possible engine condition, please press schedule service" and then I run the diagnostic report and this is what it says CATEGORY (2) PowerTrain P0456 Evaporative Emission System - Leak Detected (Very Small Leak) Possible condition(s) with your Engine Control System has been detected. KlA recommends a full system check when convenient. To schedule an appointment with a KIA dealer, select Schedule Service on the screen. P0303 Cylinder 3 - Misfire Detected Possible condition(s) with your Engine Control System has been detected. KIA recommends a full system check soon. To schedule an appointment with a KIA dealer, select Schedule Service on the screen. Request Appointment I have taken my vehicle in the KIA Service Center twice and have given them the errors and described the issues I am having along with several other issues. The Kia service department has failed to provide me with a resolution to the problem stated above or any other issues I reported. They didn't even check oil as I requested. They advised me the oil levels were "fine" but once I checked it myself it was actually low, proofing they did not do any type inspection on the vehicle as requested. The advised me that there was nothing they could do about the stalling of the vehicle or the engine shutting down because they couldn't duplicate it. I'm not sure exactly what they are meaning by the statement. I then called KIA corporate number and the representative submitted a case onveh

- Beckley , WV, USA

problem #119

Mar 172021

Sorento

  • miles
The paint is coming off in chunks. We have a white 2016 kia sorento. We noticed a few areas shortly after bought it but now bigger pieces are missing. We did research and noticed other similar vehicles are having the same issue.

- Anna, TX, USA

problem #118

Mar 132024

Sorento

  • miles
Paint peeling and bubbling. Started at 45,000 miles and is now very bad on good, above windshield this makes my car look terrible I see many other pearl white ones with this issue. Kia stated paint is not in warranty. I feel they should honor the quality of their paint on cars

- Front Royal , VA, USA

problem #117

Feb 122024

Sorento

  • miles

A D V E R T I S E M E N T S

Steering on car felt sticky or as if power steering was not working. It seems to be an intermittent problem occurring mostly at highway speeds of approximately 60 mph. It seems to be a safety issue because steering feels unresponsive to feel of steering wheel. Dealer says that I will have to bring it in where they can diagnose to confirm. If problem continues I will take it in to be checked. Vehicle has not given any warnings or indications of problems/service needed. The problem was first noticed on 02/12/2024 and then again on 02/23/2024.

- Laurinburg, NC, USA

problem #116

Oct 252023

Sorento

  • miles
The engine of the vehicle and other parts had a problem which had caused the vehicle to not accelerate fast enough. It also made the car shake when it was stopped. The component that is malfunctioning is available for inspection. If the car does not accelerate on the road, then it can cause a crash which can lead to injuries or even death. Especially if the car has to turn left and other cars are incoming, it can lead to serious issues if the car does not go fast enough. It can lead to injuries to the driver and the passengers. The vehicle was initially put for inspection to the manufacturer in Lou Sobh Kia, "fixed", and then was given back in a condition where the effects stated above continued to occur. We then took the vehicle back to the manufacturer where they further reviewed the car. They reviewed it again and did not tell us enough information about the issues going on with the car. Since we did not think they were reviewing the car properly, we took it Rick Case Kia where they were able to spot out the engine problem. It was also reviewed by a Korean service center and Good Year where they both told us that it was an engine and timing belt/chain problem, whereas Lou Sobh Kia weren't able to properly capture the issue. Both the engine light and oil light were on which is why we took it to Kia Lou Sobh, and they first appeared around October-November 2023.

- Cumming, GA, USA

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problem #115

Jan 312024

Sorento

  • miles
The shift suddenly locked when put in park...need to use the shift lock release to unlock it.

- Lawrence, MA, USA

problem #114

Nov 262020

Sorento

  • miles

A D V E R T I S E M E N T S

Issues with headlights turning off while I'm driving in the dark. Sometimes happens when I use turn signal other times just driving on a straight road in the dark country. Also transmission slips every so often but enough that passengers notice and want to know what is happening. Now car can not be shifted out of park even with foot on brake and steering will lock up and key can't be turned. Of course dealer says would cost over 1k to check it all out and even with 2 warranties nothing is covered. Please advise me what to do next. Lights have been doing this for at least 4 years. Can't remember on the trans issue for sure. Steering locking up about a year and just recently can't shift.

- Wichita, KS, USA

problem #113

Nov 012023

Sorento

  • miles
Paint for this car has been delaminating and peeling off from regular use of the car. No accidents or scratches caused the paint to begin peeling, it just started on it's own. I am reporting this because I found it was a common issue for Kia owners with a pear white paint.

- Seminole, FL, USA

problem #112

Sep 282023

Sorento

  • miles
Car got caught on fire while driving with my 5kids

- Chattanooga , TN, USA

problem #111

Jul 112023

Sorento

  • 149,286 miles
UNKNOWN Possible head gasket, radiator or water pump damage. Light smoke from engine. Constantly have to fill car up with antifreeze & water every few miles. Car is never driven over 45 mph.Car easily overheats & leaves us stranded as we live in a rural location. Have to purchase antifreeze every 3 days that we cannot afford. Have VERY LIMITED funds to assist with mechanical work, but we can contribute a little. No income whatsoever coming in due to job loss. Can't rely on car to get to work, but can work from home. Currently seeking employment, but competition has been tough. This is our only car for our family of 4. 2 kids in school age 8 & 4. No bus or friends/relatives who can help.Was referred to this program by a friend as they informed me that it offers financial assistance for some repairs. This affects the safety of the vehicle as we have small children, and the car constantly overheats leaving us stranded in areas without sufficient cellular coverage to make calls. Located in Sevierville, TN.

- Sevierville, TN, USA

problem #110

Sep 012023

Sorento

  • miles

A D V E R T I S E M E N T S

White Pearl paint peeling significantly

- Cardiff, CA, USA

problem #109

Jul 112023

Sorento

  • miles
UNKNOWN Possible radiator or water pump damage. Constantly have to fill car up with antifreeze & water every few miles. Car is never driven over 45 mph.Car easily overheats & leaves us stranded as we live in a rural location. Have to purchase antifreeze every 3 days that we cannot afford. Have VERY LIMITED funds to assist with mechanical work, but we can contribute a little. No income whatsoever coming in due to job loss. Can't rely on car to get to work, but can work from home. Currently seeking employment, but competition has been tough. This is our only car for our family of 4. 2 kids in school age 8 & 4. No bus or friends/relatives who can help.Was referred to this program by a friend as they informed me that it offers financial assistance for some repairs. This affects the safety of the vehicle as we have small children, and the car constantly overheats leaving us stranded in areas without sufficient cellular coverage to make calls. Located in Sevierville, TN.

- Sevierville, TN, USA

problem #108

Aug 102023

Sorento

  • miles
My engine failed with no warning, my car shut down on the hwy. It was a safety issue because the car shut down while driving on the hwy and could have resulted in a traffic accident. This problen is all over the internet. There were no warning lights. Car ran fine up until it stalled and lost power and shut down. When towed to the repair shop, I was told it was completely out of oil, metal shavings were in the oil filter. The shop replaced oil and the car ran for a bit with knocking noise. On the way to the kia dealership, after learning this was an issue with my type of vehicle, the car shut down again and had to be towed to the dealership. My request for engine replacement was denied even though it is well within 100.000 miles and or 10yrs. It has 84,000 miles. I feel this is KIA's responsibilty to replace my engine. At this time, they are charging me $10,600 to replace my engine.

- Montgomery, TX, USA

problem #107

Sep 082023

Sorento

  • miles
The roller for the headliner falls when I open the sunroof and this causes me not to be able to see out of my mirrors when driving. There has not been an accident or anything to the vehicle and the vehicle has been taken care of the entire time.

- Bradenton, FL, USA

problem #106

Sep 082023

Sorento

  • miles
The headliner in the truck does not roll back properly and just out the blue falls down when I open the sun roof.

- Bradenton, FL, USA

problem #105

Aug 102023

Sorento

  • miles
I was driving, pulled over to the side of the street, put the car on park. When I was getting ready to leave, my car would not shift back from park to drive. Shift linkage was detached and was stuck in park.

- West Orange, NJ, USA

problem #104

Jun 272023

Sorento

  • miles
Primary Emission test Performed:OBD - Fail OBD SYSTEM - READYNESS STATUS Fuel System not ready My 2016 Kia Sorento repeatedly fails for above cause. Kia dealer proposed driving the car varying speed (Highway, City etc.) Their first recommendation was to drive car for 100 miles and problem will clear. Then they recommended 300 miles, then 600 miles and they continued to escalate the mileage. I have driven the car 1200 miles and the problem persists. I contacted Kia corporate and the customer rep said that she knew nothing about the problem and she said that I should just tell the dealer to fix the car. I told the rep that I already had several interactions with the dealer without any luck. I told her to contact the dealer, which she would not commit to doing. I am driving the car that has inspection sticker which is two months past due. This is the only car that I have and my wife and I require the car for necessities and doctor appointments and medical procedures. Please help!

- Marlboro, NJ, USA

problem #103

Jul 282023

Sorento

  • miles
My kia Sorento 2016 uses excessive amount of oil resulting in engine failure. At the moment my car need an engine replacement. I took my car to get a diagnostic at the auto shop, I was informed that my car engine was dying. I did some searching online, and I find out that Kia Sorento are known to have engine issues and unusual excessive consumption of oil.

- Frederick, MD, USA

problem #102

Jul 222023

Sorento

  • miles
My shifting lever acts all wonky. Feels lose. It acts as if it does not want to go into the gears I put it in, especially park. I have to wiggle the lever before it will lock. When I put it in reverse it takes a minute before the R comes up and then my back up camera won-??t come on because I feel it-??s not telling it that-??s it-??s in reverse. Yesterday I was driving the SUV and going down the road and all of a sudden it was like my SUV was put into to neutral going down the road, nothing touched the shifting lever but it was as if the car had no idea what gear it was in. This worries me as if someone was behind me I could have been rear ended. This is a real safety concern to me and my family. The SUV only has 60,000 miles on it. Are there any issues with this make and model? I would really hate to get into an accident.

- Turin, NY, USA

problem #101

Jun 042023

Sorento

  • miles
Vehicle inspection catalytic converter fumes coming inside vents causing fire an frame issues

- Jacksonville, FL, USA

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