really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,210 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Kia Sorento drivetrain problems

drivetrain problem

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2020 Kia Sorento Owner Comments

problem #5

Aug 102020


  • 6,150 miles


When car is cold it acts like it skips taking off on a hill. ( transmission shifts erratically) took car to dealer for service that said this is normal I think it will be a lot worst this winter when it gets real cold as the car hesitates when taking off and pulling out into traffic

- Henniker, NH, USA

problem #4

Jun 012020


  • 100 miles
Transmission stutters or hesitates when shifting, and it is especially bad until the car has been driven for at least 10 minutes. It is worst when shifting from 1st to 2nd and 2nd to 3rd. I have only owned the car for two months and it has acted this way from day one.

- Mesa, AZ, USA

problem #3

Apr 112020


  • miles
The day after I purchase my new Kia I had started to work the motor was cold and when trying to shift gears it slipping when you first started out until motar has warmed up I took it back to the dealership and they stayed to just drive it until the first oil change and they would check on it then I feel that the car is going brack down when driving

- Concord, NC, USA

problem #2

May 262020


  • 4,700 miles
The transmission will act in a very erratic manner when the car is first driven after sitting cold for several hours. This problem appears when accelerating, and persists until the car has been driven a few miles.

- Anderson, SC, USA

problem #1

Oct 252019


  • 100 miles
I have a 2020 Kia Sorento V6. When the engine is cold or has been sitting for an hour or so, the transmission shifts erratically between 20 and 40 mph. When coming to a stop, at the same speed, the vehicle surges forward. I have taken the vehicle back to the dealership 3 times. They reprogramed the transmission module 2 times with no improvement. This problem happens in all 4 driving modes. I purchased this vehicle 10-22-2019 and the problem started about 3 or 4 days later and continues through today 2-23-2020.

- Gilbert, AZ, USA

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