This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving the car it failed to accelerate while pressing gas. It has happened 3 times. In each case it happened within approximately 5 min of driving, twice after idling for 10-15 min. The 'Hybrid System Warning-Safely Stop and Do Not Drive' light came on but not immediately. The engine display in the car seemed to show that the engine was not sending any charge to the battery which was rapidly depleting. Stopping and restarting the engine clears the problem. A car that won't accelerate randomly is clearly a safety risk. I have taken it in to be checked, no resolution found, unable to reproduce the problem as it is very random. First time was probably 2-3 months after purchase. My son was driving so I didn't see first hand. Second time was about 3 months after. I did have KIA check for codes after that event. Nothing found. And then about 3 weeks ago. Had KIA check again. Error codes not saved in the system when car is stopped. KIA maintenance can take no action at this time. They requested I try take a picture of system activity next time it happens.
Vehicle not shifting properly..sometimes when you let off gas it will accelerate and rpms shoot up..I believe it's a transmission issue..dealership was able to confirm this happened...definitely not safe if a car is in front of you and it just decides to accelerate on its own
The contact owns a 2022 Kia Sorento. The contact stated that their vehicle was parked in their driveway with the vehicle off and unattended, an hour later the vehicle rolled away and crashed into a neighbor-€™s fence. The vehicle came to a stop in the neighbor's ditch. No warning lights were illuminated. There was damage to the neighbor's fence as a result of the crash. The vehicle was towed to the dealer where they rejected to diagnose the vehicle until the cosmetic repairs were completed. The vehicle was not diagnosed or repaired. The contact mentioned that in order to prevent another roll away when parking he utilizes rocks under the tires and activates the emergency brakes. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000.
- Renton, WA, USA
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- Grayslake , IL, USA