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Kia Recall SC250:
2022 Kia Sorento
Loss of drive power increases the risk of a crash.
Power Train — Automatic Transmission
- Summary
- Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
- Actions
- Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
- Documents (10)
- 2021-2022MY Sorento and 2021-2023MY K5 8-Speed Dual Clutch Transmission Electric Oil Pump Chronology
- Defect Notice 573 Report
- Recall Acknowledgement
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- Remedy Instructions and TSB
- Manufacturer Notices(to Dealers,etc)
- ISSUED Owner Notification Letter(Part 577)
- 2021-2022 MY SORENTO & 2021-2023 MY K5 VEHICLES w. 2.5L T-GDI ENGINES 8-SPEED DUAL-CLUTCH TRANSMISSION (DCT) ELECTRIC OIL PUMP- SAFETY RECALL CAMPAIGN (SC250) Q & A December 6, 2022
- Recall Quarterly Report #1, 2022-4
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