2013 LINCOLN MKZ - The left upper trunk lid tip rubs the rubber molding attached to the body upon closing and tears it. This rubber molding is supposed to guard the trunk lid tip against touching the car body. Instead, the trunk tip tears it and has caused minor paint to come off both on the tip and car body. I have pictures posted on the MKZ Owner’s Club website under the letter that I wrote, “IS THIS A TRUNK DESIGN FLAW?”

The dealer has replaced the trunk rubber molding twice. They even tried gluing it. At first when I took it for repair, they mentioned that they had not seen this before. Now, they claim that all their cars on the lot have the same condition. The last time they replaced the molding they wrote on the service invoice: “ …CAUSE: REPLACE MOLDING TORN…999A REPLACE TRUNK MOLDING - COMPARED TO LIKE VEHICLES - WORKING AS DESIGNED…”

I have asked them to readjust the trunk lid. They claim that it cannot be done. The service manager will not budge.

I want the trunk realigned and to operate without rubbing metal to metal and tearing the rubber molding. MKZ Club members who have responded to my letter online do not have this problem with their car. I should not expect to pay $45,000+ for a car that has a trunk lid that rubs the paint off. I do not believe that it is… ‘working as designed…’.