This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving home one night the following items failed to work: Head lights; turn signals, front windows (so no hand signals); Hazard lights; interior lights; and speedometer dash light. This occurred shortly after a battery change. I am not sure if tail of brake lights function at this time. Driving the vehicle in this condition presents a unacceptable safety concern. During daily light hours I had already noticed the turn signal issue and just thought maybe a relay was bad and had not had time to investigate. Investigation revealed the failed part is the FOOTWELL MODULE, and that this is a KNOWN ISSUE by Mini Cooper. Rather than issue a recall and fix the parts, they offered an extended warranty that lasted 10 years (which expired 13 months ago for my car). As a safety issue, this should have been a recall for all vehicles, not a wait til people have a fail to fix. This issue affects newer models as well.
Some how from one day to another the Signal doesn-€™t works for any dirección, horn, high lighting doesn-€™t work, only works the posición light but doesn-€™t respond if I use the control to turn off or change the option.
While driving, cars around me were beeping when I switched lanes after signaling and stepped on the brakes. I was nearly rear ended! come to find out all of my lighting systems were inoperable. I had: Brake lights turn signals hazard lights headlights tail lights *windows were inoperable. The list goes on. This is terrifying to have happen while driving, and even worse, I didn't realize what was happening until I had nearly been hit by two different cars. This would have been even worse had it failed at night. I had my car towed to the dealer to be diagnosed. The issue is that the footwell module (aka frm) had failed. This happened at only 41,000 miles. Apparently this is extremely common and a long-known defect on MINICoopers. In my opinion there needs to be an immediate recall on all affected frms. I learned that MINIissued a "silent recall" of extended warranties, from 4 years to 8 years, and now to 10 years/156,000 miles. I am outside of warranty 6 months by time, but within warranty by 115,000 miles. I contacted MINIusa to request that they cover the part repair, as this is a known defective part in my car's model and year and a critical safety issue. They have refused, despite me getting in touch three times. I also notified customer relations at MINIusa that I never received notification of the warranty extension on this part, or on any other part. Additionally, I have not received any notification of recalls that apply to my vehicle, though through my recent research I have found that some have been issued. A quick google search as well as discussions with MINItechs will reveal widespread frm failure. Many other complainants on this page are regarding the same issue. Has any investigation taken place? if not, I hope there will be one.
Air bag passenger light came on and stayed on. Windows down go up or down. Turn signals don't work. Ac stop working. It blows out hot air in the front. A loud thud noise happens once in a while from the back. Sometimes won't start like if the battery was dead. Sometimes engine won't turn off and will run without the key in the ignition. I've only had it since Oct 2019.
After receiving roadside assistance for a battery issue I was driving home at highway speeds at night when the interior lighting of my dashboard went out and my instrument cluster, turn signals, fog lights, high beams, and windows ceased to function. When I made it home I scanned my vehicle via obd2 and a plethora of codes had appeared almost all related to safety features such as lighting, airbags, dynamic stability control, suspension, ABS, and speed sensing devices. After several hours of research and diagnostic work I determined the problem to be the driver side footwell module which has long been known to be a defective item to MINIBMW so much so that it's been given a warranty extension of 10 years/ 156,000 miles that remains active, but only to eligible vehicle warranty holders. After my experience of losing practically all vehicle lighting which included both turn and hazard signaling ability while driving at night and at highway speeds I implore the NHTSA to issue a safety recall on these faulty footwell modules given the ease and suddenness at which they cease to function for reasons that range from moisture intolerance, routine maintenance practices, and emergency roadside assistance as was my particular case. The problem has already been acknowledged by the manufacturer and I feel it is now time that the government address this known safety issue in order to protect America's roads and highways as well as the citizenry at large.
A D V E R T I S E M E N T S
- Nolensville, TN, USA