This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The footwell module that controls the lights, brake lights windows and dashboard is faulty on all mini cooper of this module. Every time I change my battery or disconnect it the module brakes and the dealership knows this problem and still want to charge 1300 dollars to fix it it is a safety and hazard issue.
2013 MINICooper both right and left tail light assemblies have required replacement at the dealer due to melted plastic adjacent to light bulb contacts. Quoting the dealer service record "found left tag light bulb out and right lower brake light melted. Replaced tag light bulb and right tail light assy." That service was performed at a MINIdealer in 2018. The same problem and same repair was performed at a different MINIdealer in 2017. Similar problems have been reported on this website (NHTSA vehichle complaints), and the problem was familiar to the service personnel at both dealerships. MINIhas a standard practice of issuing "warranty extensions" for known "defects in materials or workmanship" which cover the expense (both parts and labor) for replacement and repair as necessary, but does not rise to the level of a full recall. MINIalso keeps detailed, non-public, records tracking the frequency of common vehicle repairs. I would recommend that this issue receive the next level of investigation to determine if either a warranty extension or a full recall is indicated. Thank you for taking the time to read this note.
- Washington, DC, USA
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- Murrieta, CA, USA