The contact owns a 2011 Nissan Juke. The contact stated that while driving at various speeds, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that the vehicle started to decelerate. The vehicle was taken to an independent mechanic and was diagnosed with a faulty fuel pump sensor. The vehicle was not repaired due to the part being on back order. The vehicle was taken to the dealer and the contact was informed that the repair had been completed. The contact stated that after leaving the dealer and driving for approximately ten minutes, the contact noticed that the vehicle failed to exceed 10 MPH. The contact stated that there was a strong fuel odor underneath the hood of the vehicle. The contact took the vehicle to the dealer and had informed them that the check engine warning light was illuminated; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage unknown.

- High Point, NC, USA

The contact owns a 2011 Nissan Juke. While driving approximately 70 mph, the vehicle decelerated independently and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the turbo fields were damaged, which caused oil to enter the intake. The mechanic also stated that the turbocharger needed to be repaired. The vehicle was not repaired. The dealer (fort wayne Nissan, 260-484-9500) was called to schedule a repair appointment for the failure and to be repaired per NHTSA campaign number: 18V156000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 98,865.

- Fort Wayne, IN, USA

My 2011 Nissan Juke has been sitting in austin tx. Waiting to be towed from clay cooley Nissan. The motor has been rendered unfixable due to sludge from the engine. The Juke was recalled for a timing chain replacement on Dec 16,2015 at mileage 96,133. In their report it states that due to the timing chain having been stretched and rubbed into the side of the engine and timing cover;aluminum shavings from the block soaked in oil from the leak the chain created, is the reason the engine was malfunctioning this time around. It was only "patched and not fixed" states the mechanic from ed hicks Nissan. I purchased the extended warranty for 100,000 miles and at 108,000 miles the engine blows and Nissan does not want to claim responsibility for the damage. I took care of my car since it is all I have and believed in Nissan mechanics when they said it was fixed and ready.not having my vehicle has caused so much stress in my life. It has been since 8/17/2016 that I have been dealing with Nissan corporate and there Consumer Affairs department. It seems at this time they do not want to communicate with me anymore. Thank you for your time and hope to hear from you soon.

- Pasadena, TX, USA

The contact owns a 2011 Nissan Juke. The contact stated that the fuel system was leaking. The vehicle was taken to the dealer where it was diagnosed that the fuel pressure sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 12V069000 (fuel system, gasoline). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 90,000. Updated 01/27/17 updated 7/5/18

- Virginia Beach, VA, USA

2011 Nissan Juke. Consumer writes in regards to faulty fuel pressure sensor recall repairs. Consumer has another vehicle correspondence in artemis. The consumer stated she experienced the very same problem described in the recall.. the consumer stated prior to the repair, there was a strong odor of fuel in the cabin of the car. The dealer informed the consumer, the recall was performed in 2012. The consumer was not the owner during that time. The consumer stated it was obvious, the recall repair failed.

- Greeley, PA, USA

Starting approximately 12/1/2014, we began to notice a strong smell of gasoline in the passenger compartment within minutes of starting the vehicle. The smell would diminish as the car warmed up, but would not go away completely. We contacted the local dealer service dept., and were told there was a recall on this issue. Upon taking the car in to be serviced, they confirmed the fuel leak was from the fuel rail pressure sensor, which is the precise problem which prompted the recall campaign. On further investigation, they determined the recall service (technical bulletin reference ntb12-021B) had already been performed on this VIN, and Nissan would not cover the repair at this point. Nissan's recall campaign id# is R1201, NHTSA#12V-069. It appears, at least in this case, the recall service was ineffective in correcting or preventing the fuel leak issue, making it possible that all affected vehicles may still be prone to this fuel leak problem. Nissan customer relations further stated they did not consider an engine compartment fuel leak to be a safety issue. I strongly believe an "increased risk of a fire" is a safety issue and Nissan should still be liable to correct an inherent safety vulnerability in their vehicles.

- Fort Collins, CO, USA

I took my car in to a local Nissan dealership for a recall on a fuel sensor and gasket(s) and I had a rattling noise I asked them to look into while they had the car. They informed me that the timing chain was loose and needed to be replaced at $2100. The car has lost half of its value in less then 2 years of owning it and I didn't even buy it brand new (had less the 7,000 miles on it). I have gone back and forth with a manager at nissanusa who is offering to help out with paying $400 of the bill. I have seen where this is a common problem with the 2011 Juke and really needs to be a recall. Nissan has paid for new engines when the chain broke, leaving people stranded. They pay for a new engine (not the labor) with a 1 year /12,000 mile warranty, but will not put out a recall on the timing chain! I called and got an estimate for the repair from a different Nissan dealership who quoted me quite a bit less then the $2100 and I asked if Nissan was willing to give the $400 towards the repair at that location and they refused. I now have oil spewing all over from a cracked timing chain cover. The car is not drivable and I do not have $2100 plus the cost of a new cover now, especially when I'm upside down by $5,000. This truly is the worst car ever.

- Harrison, TN, USA

Smelling fuel in the cab while driving, noticed fuel leaking. Nissan service examined it and said it was the fuel pressure sensor. The same thing that was recalled before. Very serious issue in my opinion. Nissan service said it was no longer in warranty and no longer a recall.

- Miami, TX, USA

On 2/1/12 my daughter noticed a strong odor of fuel coming from the interior of the vehicle. I had the vehicle towed to the dealership for safety reasons. The service manager found a severe leak "that was pouring fuel into the engine compartment" whenever the vehicle was running. The leak was at the fuel pressure regulator. I did some research on the internet and realized that this is a very common problem and has happened to many Juke owners. My 18 year old daughter could have died in a vehicle fire! I hope it doesn't require several people to die before a recall is issued. This is a very dangerous situation and Nissan should be aware of it due to all of the service claims.

- Natchez, MS, USA

I scheduled a service appointment with the dealership for a recall: NHTSA campaign id no. 11V583000. When I arrived for my appointment, I was told by the service manager that Nissan had "put a restriction" on the part and they could not get it. They said they would contact me when they were able to get the part. I asked what a "restriction" on a part means and they said Nissan would not send them the part either because there was a shortage of parts or because they were trying to "distribute them evenly." I asked what happens if I experience an engine failure and she had no response.

- Charleston, WV, USA