This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The frame in the drivers seat cracked, causing the seat to rock from side to side on turns. Specifically the frame cracked on the left rear side of the drivers seat, so when I took left turns, the seat would tilt to the right. Very dangerous feeling. My vehicle was past the 36K warranty (I had 50K on a 5 year old Murano) so this was not covered by Nissan. I think there should be safety recall since this is apparently a very common issue on Muranos.
I have a 2003 Nissan Murano with 39,893 miles. Since I purchased the vehicle the driver's seat never felt secure, time passed and the problem has gotten worse, the dealer advised I would need a new seat frame. I requested a goodwill adjustment but Nissan Corp. Denied my request. I feel this is a safety issue because I have a toddler and she sits in the backseat and if I were in an accident and the seat frame broke during impact it would certainly cause injury to my toddler and myself.
Front drivers seat was lose about 6 months ago, dealer looked at it and told me that the entire seat assembly needs to be replaced for $1100. I called Nissan as the car was just out of warranty and Nissan would not covered seat replacement. Recently the entire seat frame is damaged/cracked. Thus causing the seat to sit incorrectly. This finally cracked fully while driving. Which startled me initially as the car was moving and it felt as if I fell out of my seat.
The failure of the drivers seat frame on my 2003 Nissan Murano. Although this failure did not cause an accident, it could certainly could have caused one. The left rear support structure on the lower seat frame gave way suddenly causing the left side of the seat to drop about 8 inches. If this had happened while driving at highway speeds the sudden shift in position and loss of balance could have led to a serious accident.
The drivers seat rocks when turning, braking and accelerating. The seat was checked out by a mechanic who informed me that the seat rod is cracked from metal fatigue. I am reading that this is very common with the 2003 Murano.
- Laurel, MD, USA
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Drivers seat became loose. Power adjust appears to have come off tracks, broken a gear, or some other mechanical failure. Have not been to dealership as of yet, but quick internet searches reveal this to be a very common problem, yet Nissan will not acknowledge responsibility. Wife can no longer use my vehicle because seat is only safe when fully back and down.
I own a 2003 Nissan Murano and the drivers seat bolster is broken. Nissan is saying that this is not covered (my auto is out of warranty). There are a number of Nissan Murano owners experiencing the same issue.
My driver's seat of my 2003 Nissan Murano started leaning. I took it into the dealership and they said the seat adjuster was broken. They would not return the car to me without completing the repair, sitting safety issues. Nissan refuses to pay for the repair, so the car was held hostage until I paid for the repair. Nissanusa says the dealership was correct in not returning the car without completing the repair, but they do not consider the repair covered under the extended warranty as a covered component, nor a manufacturers defect. While the car has 77K miles, they are primarily highway miles driven by me. I can count on my two hands the number of times the seat has been adjusted. The dealership said a piece of metal in the seat adjuster broke and it would soon puncture the seat and possibly cause the seat to malfunction. Doesn't this sound like metal fatigue?
2003 Nissan Murano drivers seat frame broke - seat not safe in an accident as it moves whenever the car turns a corner. Dealer advised they have seen a lot of these Murano seats brake, but Nissan refuses to take blame for defective part. Dealer advised $1,226 to repair.
The contact owns a 2003 Nissan Murano. While driving 5 mph, the contact heard a snapping sound underneath the seat. When she attempted to make a turn, she heard another snapping sound and noticed that the seat moved from side to side. The contact did not notice any differences in the vehicle prior to the failures. The vehicle has not been diagnosed by the dealer. The current mileage was 54,000 and failure mileage was 48,000.
Drivers seat failure began with loud, annoying squeaks. The squeaking resolved itself when the left side rail/seat support snapped. The seat now tips about 20deg off its level axis, and I am sure the integrity of the seat being safely secured to the vehicle has been compromised. This is not an isolated incident. Nissan, while having a long standing tsb on tis, refuses to see it as a safety defect" what will it take" perhaps when the lawsuits start coming in from people being hurled from the vehicle in traffic incidents then they will sit up and notice. A seat belt can only work if it straps you to a secure seat!!!
2003 Nissan Murano drivers seat subject to failure. Seat becomes lose and moves upon acceleration and when turning corners. This problem has been identified by Nissan Murano owners on edmunds.com. Tsb#ntb05-043A only temporarily fixes the problem and it gets progressively worse. When you return for repair and car is out of warranty they say it is a different part causing the problem and is not under warranty. The seat rocks forward and backwards and from side to side.
I was parked at work and was getting out of my car when there was a loud pop noise. At that time the drivers seat dropped on the back left corner. My friend was parking beside and asked what the noise was. When you sat in the seat it dropped backwards to the left. I called and made a appointment with lake Nissan-leesburg Florida. Driving this vehicle was very scary because everytime you hit a bump it through you backwards. I felt it was a safety issue. They said the whole rack assembly had to be replaced $689.95 and of course I had no warranty left (2003 model) they didn't think it was a safety issue. I had contacted other Nissan dealers and they thought it was a issue and that this same thing had happened before to other Muranos. If I had of been driving this vehicle I know that I would have wrecked or caused someone else to wreck. Luckily I was parked.
A few days ago; during normal driving and turning right on a street near my house the driver seat swim left pushing my body again the window and at the same time losing control. This is a very dangerous situation and if a car was locate at the other side could have been involve in an accident. The car is now out of warranty and the dealer wants over $500 for replacing the entire driver seat track. Close inspection show that a metal bar running from left to right at the read location broke on the left site; this bar is the only think preventing the seat from moving left or right; it is clear that this bar is not strong enough; the metal was also twisted. Nissan should have a recall on this; people live are at risk.
: the contact stated the vehicle's driver seat moved about a half inch forward when the vehicle stopped. The seat was adjusted electronically. The service dealer ordered a new part to fix the issue. The vehicle was not involved in an accident that would have damaged the seat.
Front drivers seat rocks back and forth with acceleration or braking. Dealer has a tsb outlining repair of problem. If out of warranty the dealer will charge $400 for repair. I am questioning the safety of this seat as the vehicle ages. Will the seat fail during an accident?
A D V E R T I S E M E N T S
- Champaign, IL, USA