pretty bad
Typical Repair Cost:
Average Mileage:
110,834 miles
Total Complaints:
6 complaints

Most Common Solutions:

  1. need new seat or welding of the original (6 reports)
2004 Nissan Murano accessories - interior problems

accessories - interior problem

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2004 Nissan Murano Owner Comments

problem #6

Aug 082016


  • Automatic transmission
  • 82,000 miles


click to see larger images

seat frame broke

My 2004 Nissan Murano driver's seat gradually became very shaky and loose. Come to find out that one of the brackets broke off and this is a manufacturer problem that has been ongoing with this make and model. To top it off the plastic panel that covers the electrical and mechanics also came off. Not only is this extremely dangerous for me to drive but completely negligent on Nissan's part to not do a recall or offer repair for this problem.

There needs to be a lawsuit against this company for not taking care of their customers and putting us at risk.

- , Lake Oswego, OR, USA

problem #5

Feb 262015

Murano SE 3.5L

  • CVT transmission
  • 128,002 miles

Here's one for the record books!

We've had this vehicle since 2008 and have had most of the inherent problems you read about 2004 Murano's, but here's one for the record books. I just paid short of $3000 to replace the transfer case yesterday. When the technician handed my the keys he told me one should have the alignment checked after that procedure as the sub frame is opened up. I made the booking this morning and was at the stoplight directly across the road from our tire shop when I heard a click combined with a minor shift in the seat. Yep, the seat frame broke! I had it in at the alignment shop for a new ball joint and tie rod end just prior to the transfer case problem. What a piece of crap.

- , Vernon, British Columbia, Canada

problem #4

Jan 212014

Murano SL 3.5L V6

  • Automatic transmission
  • 140,000 miles

The driver seat frame breaks causing separation of the left track. The seat can actually be lift up on the left side up off of the frame which caused the seat to drop down a few inches. This is the second time this has occurred. The solution is a new frame. On the net I have seen the repair cost $900-$1200. I had the repair some years ago for $700.

- , Vancouver, WA, USA

problem #3

Jan 012010

Murano LX 4L V6

  • CVT transmission
  • 90,000 miles


Broken driver seat frame. This should be a recall problem. Definitely a safety problem.

- , CedarRapids, IA, USA

problem #2

Aug 152010

Murano SE 3.5L

  • CVT transmission
  • 82,000 miles

We had such high anticipation back when we purchased our Murano, unfortunately the car is a study on polar extremes... It's a beautiful car that is super comortable and fun to drive when everything works. Unfortunately, our car has been plagued with virtually every major Murano defect;some of which I find to be unacceptible. Making matters worse Nissan is under the impression that they're European as the factory prices for repairs has been exorbanent, essentially pushing me to find alternative ways to address the ever appearing issues.

The Murano has ended up being my most disappointing car ever; for such a beautiful car the systems just aren't holding up as they should and Nissan in a self-preservation move (IMHO) isn't stepping up to the plate and taking responsibility for these short-comings. Come on my wife weighs 140 lbs soaking wet- that her seat frame snapped is a design defect plain and simple. The run-around I've received on the Seat Frameis stunning; the problem is rampant and Corporate pretend's like I'm the first person to mention it... It's like my children, if they close their eyes the problem either doesn't exist or it goes away. I'll walk before we purchase another Nissan product. What a shame...

- , Dana Point, CA, USA

problem #1

Feb 262011


  • CVT transmission
  • 143,000 miles

After dealing with the first three years of three transmission replacements, I thought I was on the other side of the Nissan fence. Went to trade her in today and they said she has a broken seat frame, if it is not fixed it could catapult me out through the windshield during a collision. When they told me this the sales person acted as though I knew, and it would depreciate her value for the trade in I was about to agree to. Oh they said it would cost $900.00+ to replace the seat. So many things happened afterwards that I ended up calling the police because they would not give me my keys, they were holding my car hostage, it was very Twilight Zone. There is much more to the story of course but I am just too disgusted to continue. Thanks.

- , Cleveland, GA, USA

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