definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,752 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Nissan Murano body / paint problems

body / paint problem

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2004 Nissan Murano Owner Comments

problem #1

Nov 252007

Murano 8-cyl

  • Automatic transmission
  • 36,752 miles


I put the back tailgate up in my 2004 Nissan Murano to put my granddaughters' belongings in to take them home. I walked to the back seat area to put something in the back seat, when I heard a huge whooshing sound and suddenly the entire door slammed down. Luckily I wasn't near it or I could have been killed. The door is very heavy and it slammed down with quite a force. There was a strong smell of a vaporized nature in the car. Now the door is very difficult to open and requires both hands to do so. Evidently one of the hydraulic struts went out. This poses a significant danger to anyone nearby. I have called the dealer and am taking it in today. They were very non-committal about it being something they would repair without cost. They did say it was a very rare occurrence. I am very concerned about this incident and want to report it. If others are not aware, there could be a very serious accident. I am concerned about my own safety as well.

- Fair Oaks, CA, USA

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