This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Nissan Murano. The contact stated while driving 60 mph, without warning the ABS and batteries warning light illuminated. The contact lost power the vehicle failed to accelerate forward. The vehicle was towed to an independent mechanic where it was determined that the wires to the alternator had melted and the alternator needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted however, there was no response from the technician. The manufacturer was made aware of the failure. The contact was referred to the NHTSA to file a complaint. The failure mileage was approximately 132,000
The contact owns a 2004 Nissan Murano. The contact stated that while driving 50 mph, when the vehicle decelerated independently with the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed to the floorboard however, the vehicle failed to accelerate over 30 mph. The vehicle was driven to the residence. The contact stated an independent mechanic came to her residence and she was informed that the alternator needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 05V319000 (electrical system) however, the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 188,775.
The contact owns a 2004 Nissan Murano. While driving 40 mph, the engine stalled and all the warning indicators illuminated. The failure occurred on several occasions. The vehicle was towed to an independent mechanic who stated that the alternator failed to charge the battery. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,101.
The contact owns a 2004 Nissan Murano. The contact was driving approximately 2 mph in reverse. When pressure was applied to the accelerator pedal there was a loud noise on the front passenger side of vehicle. The engine was turned off and restarted. The battery and brake warning light indicators were illuminated on the instrument panel. The warning light remained illuminated until the engine was turned off. An authorized dealer stated that there was a recall repair performed on the vehicle per NHTSA campaign id number 05V319000 (electrical system: Alternator/ generator/ regulator). The failure occurred after the recall repair was performed. The failure mileage was 61,000.
The contact owns a 2004 Nissan Murano. The contact noticed that the vehicle was losing power while driving at an unknown speed. A few seconds later, the vehicle regained power. He took the vehicle to the dealer and they replaced the battery and alternator; however, the vehicle still did not have power. The dealer stated that the transmission also needed to be replaced at the estimated cost of $5,000. A report was filed with the manufacturer (number 6529588) and they stated that they would call the contact back. The current and failure mileages were 78,000.
- Valley Stream, NY, USA
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I never received a recall notice on my vehicle from Nissan, as I was driving home on Wednesday, 8/20/08 my vehicle just stopped operation as I was going through an intersection, luckily there was no traffic. I coasted to the side of the road and turned off the car. After having it towed I found out it was the alternator which cost me $456.73. I found out from the garage that this vehicle had a recall, I again was never informed and would like to received reimbursement for this expense.
The contact owns a 2004 Nissan Murano. While driving approximately 60 mph, the alternator and brake light indicators illuminated on the instrument panel. The vehicle came to a complete stop and was towed to the dealer. The dealer stated that the alternator was the cause of the failure. The dealer replaced the alternator at the cost of $874. The manufacturer stated that the dealer in Vermont replaced the alternator under NHTSA campaign id number 05V319000 (electrical system:alternator/generator/regulator). The dealer in Connecticut stated that the recall repair was never performed. The manufacturer stated that the campaign expired in 2006; therefore, they were not responsible for reimbursement and would not provide documentation with the recalled information. The failure mileage was 46,095 and current mileage was 46,095 updated 06/16/08
Re: NHTSA recall # P5215/05V-319, Nissan motors recall of defective alternator. Alternator was replaced in Jul 06 as per recall, replacement alternator failed 20 Jan 08 as per same symptoms that initiated recall. Vehicle belongs to daughter and Nissan would not replace for free, submitted arbitration to Nissan hq and was denied. Updated.
Alternator tensioner bracket failed (snapped) prematurely due to metal fatigue in the part causing loud rattle to come from vehicle. Tensioner assembly (bracket and belt) had to be replaced at a cost of $352. Vehicle was barely out of warranty.
Fan / alternator belt shredded on 04' Murano with less than 26,000 miles. Caught and taken to dealer before complete failure. Same thing happened on 02 maxima with approx. Same mileage. Maxima belt failed completely, needed jumper box to charge alternator enough to get home. Dealer has no explanation for belt failures, but both vehicles have the same engine, and seems like a design flaw.
Alternator adjusting bracket - Jan 29, 2007 today, I had to have my 2004 Nissan Murano serviced due to a coolant leak that I noticed. When looking at the vehicle, entire underbody was filled with coolant and no coolant remained in the resevoir. The dealer serviced the vehicle and documented the issue as the alternator adjusting bracket having broken and rupturing the hose, fan pulley and the power steering belt being negatively impacted. After speaking with the service tech., there have been multiple times that he has seen this issue. With an obvious repeating issue in the vehicles, the severity of damage to the vehicle (bracket breaks, alternator loosens in hood and damages surrounding mechanisms, or occupants (operation of vehicle not ideal with bracket broken, impacting surrounding mechanisms (power steering belt, fan, alternator, coolant system) that could result, and the customer dissatisfaction of having this issue and incurring the costs to repair.
: the contact stated while traveling 25 mph on dry normal road conditions, the vehicle stalled, and was able to be restarted. The vehicle stalled again, after traveling 10 yards. It was towed to the dealership, who performed a diagnostic, and determined that the alternator needed to be replaced. The check engine and battery light were illuminated prior to the incident. The stalling recurred a year later on 07/17/06 while traveling 30 mph. The check engine light was illuminated prior to the incident. The vehicle was restarted and driven to another dealership, who replaced the throttle meter. This corrected the problem. On 10/24/06, the problem recurred while traveling 30 mph, and was towed to another dealership, who could not service the vehicle due to lack of parts needed for the diagnostic. The vehicle was towed to another dealership, who determined the automatic transmission was defective, and was replaced. This remedied the problem. The contact wrote a complaint letter to the manufacturer and dealer on 10/29/06, but had yet to receive a response. Updated 12/28/2006 -
2004 Murano was recalled for bad alternators - I never received recall notice; however, while driving in 6 lanes of traffic, warnings lights came on. The alternator was replaced by a Nissan dealership, whether from the campaign recall or my extended warranty, unsure. Now, I had to replace the battery, which no allowance has been applied to the above recall for the roll out affect. There has been 3 recalls for this vehicle, so far.
: the contact stated, while traveling at 50 mph., the brake and battery warning lights illuminated just before the vehicle lost power and the engine stalled. The vehicle was towed to a service dealer, where an inspection found a defective alternator was the cause.
2004 Nissan Murano broke down, upon inspection mechanic determined it was the alternator. The alternator was replaced. Consumer was not notified about a recall on the alternator. ***** the consumer requested reimbursement.
: the contact stated the vehicle stalled intermittently. A NHTSA recall, #05V319000 was performed on the vehicle on March 28, 2005 concerning the electrical system; alternator/ generator/ regulator however, the recall did not remedy the problem. The dealership would not offer a second repair without charge under the recall.
Had the alternator replaced on a recall - subsequent the vehicle stopped 3 times without warning in traffic - transmission not engaged and no power - rolled to stop on highway and battery is dead so cannot restart - returned to dealer twice and first said they had forgot to reflash the engine after the recall installation of the alternator - after that it stopped again in traffic without warning for the third time - returned to dealer and they said this time the alternator cable was loose - since I felt the vehicle unsafe to drive, I asked they contact Nissan at least for a new alternator and was willing to try one last time - Nissan service refused to help and then I considered the vehicle unsafe to drive - unfortunately I am able via our lease company to dispose of this vehicle and get another - please check your records because in my case, the problems started after the alternator change and it is very dangerous to stall unexpectedly in freeway traffic - all happened in first quarter 2006 - service details available if requested.
The contact stated the charger warning and brake warning lights illuminated. He immediately took the vehicle to the dealership. He spoke with half a dozen people in the dealership, who stated they were unaware of any problem with the vehicle in regard to the lights. The next morning he called the dealership to make an appointment for service. Upon looking up the VIN, they found there was recall 05V319000 concerning the alternator. The vehicle was taken to the dealer and the work was performed. Approximately 24 days later he received the recall letter concerning the alternator. The contact was concerned that he did not receive the letter in a timely manner, and they only sent it because of the failure. The manufacturer has not been contacted. Updated 3/17/2006 - the recall letter was received four month after the failure occurred. When the alternator failed the vehicle went into safe mode and could not be drive forward, only in reverse.
The contact had NHTSA recall campaign 05V319000 repairs performed concerning the electrical system: Alternator/generator/regulator. Afterwards, there was a loss of power and the engine died without warning. The vehicle was towed to the dealer. The dealer was unable to determine the source of the problem.
I lost engine power while in motion and hit a pole. Related to NHTSA recall id number: 05V319000. Same issue happened 5-27-05. Recall date July 14, was not notified of recall. Car was in Nissan dealership on 3 occasions since original repair, and had just left the shop 3 days prior to engine failure and collision.
A D V E R T I S E M E N T S
- Vancouver, WA, USA