This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On the morning of 9/15/07 when starting the vehicle I heard a belt squeal. When investigating the belt squeal, noticed coolant leaking from engine compartment. Upon further investigation noticed the idler pulley bracket was broken causing the coolant hose to rupture from rubbing against the idler pulley adjuster. All in all, we had to replace the idler pulley, pulley bracket, and the coolant hose.
Steel tensioner bracket that held the idle arm assembly in place broke in half and Nissan would not do anything about the problem. Their claim is that it was no longer under warranty. My complaint is that it is not a warranty issue but a defective part that could become a safety issue. Obviously the part should never fail for the entire life of the vehicle as it was a steel support bracket. When the part failed it also did consequences damage as well. This falls under a safety issue as well.
Failure of the alternator belt tensioner bracket. The belt tensioner broke on the 2004 Nissan Murano, causing it to cut the coolant hose to the oil cooler. The belt tensioner, coolant hose to oil cooler, and belt had to be replaced. I belong to the nissanmurano.organization discussion group, and several other people were having the same problem.
Idler pulley and bracket design default. I just took my car in after an all of the sudden clanging noise - at 35,000 miles. I was told by authorized dealership that I required a new idler pulley and bracket. Apparently it was broken. I believe this is a design default and should be looked into. I have heard many people complaining of this same thing. I ended up paying $99 for labor, $69.50 for the pulley, and $25 for the bracket. This part failing at 35,000 miles is unacceptable.
- Cranford, NJ, USA
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- Forsyth, IL, USA