This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2005 Nissan Murano's driver's seat snapped and broke when simply going around a curve at a low rate of speed. The car had 38,000 miles on it and was only 2 years old. I took it to the dealership and they admitted to me that it was a defective seat bracket, but that the company was not going to cover it- not the dealership, and not the car manufacturer. They admitted that they had fixed many, many Muranos with this same defect in the past two years. Because it was a safety hazard, and the car is leased, I was stuck with a $1,200 repair bill ($800 for the part, a whole new seat track and $400 for labor). I appealed to Nissan corporation because the internet is buzzing with reports of this being a documented defect and engineering flaw, and they told me that they were not planning on doing anything about it- I was stuck paying the entire amount! I felt ripped off to the max! since I have a 3 year old and the seat flopped around at will when I was driving, I felt like I has no choice but to fix it because I was afraid of a crash. Nissan should be ashamed of themselves, and so should brown's Nissan of sterling, Virginia! before this I was quite happy with the car, but no more- I feel cheated and robbed by Nissan and brown's.
After going over a speed hump, I felt my seat fall to the left side with a load braking sound. Looked and saw bracket was broken in two spots. (driver side seat 05 Murano SE) no prior problems to this happening.
The driver's seat of my 2005 Nissan Murano rocks from side-to-side and the left side of the seat sits lower. Took the car in to the dealership, they said that the weld broke on the seat frame of the drivers seat. Fixing this is not covered by any of Nissan's warranties. Cost of repairs: $607.81 for a new seat, $321 for labor and $35 to expedite the shipping of the part (only have one car in the family, waiting 5 days was not an option).
A bracket in the drivers side seat in my 2005 Nissan muran has broken causing the seat to list to one side and to rock whenever the vehicle stops or corners. I am aware that this is a widespread problem with this make and model.
Broken drivers seat on 2005 Nissan Murano sl AWD. Seat rocks back and forth. Vehicle brought to baysate Nissan in springfield, MA in May 2008. Told repair would cost $995 - extended warranty would not cover seat repair.
- Wilbraham, MA, USA
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Driver's side seat has broken frame not covered by Nissan. Seems to be a defective frame. Currently 25 complaints on NHTSA. Nissan should address issue.
My 05 Murano, just 33K miles...the driver's seat has become detached and the service department told me it may have been a welding defect. When I asked about the cost for repair and what was involved, parts and labor are approx. $1,000. They said I need to replace the entire seat bottom. Said the assembly just comes apart and is not repairable. He told me even with an extended warranty, this still would not be covered. I have escalated a claim with the Consumer Affairs department at Nissan and they are supposed to contact me sometime today. So far, I've been told that the powertrain warranty will not cover this as well. I can't believe how many complaints are on the internet for this same problem and safety issue. This should definitely be a recalled item for Nissan.
The contact owns a 2005 Nissan Murano. While driving 30 mph, the driver side seat tilted to the left when she made a turn. As a result, the contact hit her head on the driver side window. The dealer inspected the vehicle and recommended she replace the entire seat. The contact filed a complaint with Nissan however; they refused to cover the damages. The current mileage was 67,000 and failure mileage was 65,519. The consumer stated the brakcet sheared off due to what he believed was a manufacturer's defect.
As I was leaving my garage, I heard a click and a snap and realized (after my seat started leaning to the left) that the driver's seat on my 2005 Nissan Murano broke. Luckily I wasn't in heavy traffic and was able to pull over. It is unbelievable that Nissan has yet to voluntarily recall this defect. Currently the vehicle is at the dealer and I am waiting for Nissan to take responsibility for this issue. This is the 3rd incident I have had with this truck.
Driver side seat bracket broke. Just cracked. It appears several people have experienced the same problem. Concern about the integrity in the event of an accident.
2005 Nissan Murano failing mounting brackets. Consumer would like to know if while crash testing the Nissan Murano if they encountered failure a failure with the driver side mounting brackets. While navigating a left turn, the drivers side seat suddenly titled to the left causing the consumer to lean against the door and bump her head on the drivers side window. The sudden shift also caused an injury to the consumers lower back. The bracket sheared due to what the consumer believed was a manufacturing defect.
Nissan '05 Murano power driver's seat broken several time I took it the first time to the dealer and got it fix for $1200 than broke again last month I reported the issue with Nissan but they wont resolve the issue. I think it is a very serious issue that should be taking care off. God for bet I get to an accident I could easily fly out of the car. This is a bad safety issue and need to pay attention to.
The iron bracket on the passenger side of the seat if broken. The dealership stated that it was normal wear and tear. The vehicle (Nissan Murano 2005) should be able to withstand more that just 2 years of use. I have further proof where other owners of the same vehicle have experienced the same problem on the driver's side of the vehicle. I also had purchase extended warranty on the vehicle and the dealership stated I didn't have it, and it is not covered. I know there is something that can be done. I have contact an attorney for further assistance.
A D V E R T I S E M E N T S
- Ashburn, VA, USA