This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Without any apparent reason, the power driver's seat in my 2005 Nissan Murano began slightly tilting back and forth, similar to a rocking chair motion. Dealer stated the whole seat baseframe needs replacement. Cost of repair $800 plus. Of course the car has 40,000 miles on it and is 4000 miles over warranty. I have never heard of such an item needing repair on a vehicle with so few miles and never having been involved in a collision. Seems like a design flaw and should be replaced by Nissan at no cost to the consumer. Through research on many internet sites, it seems this problem is more prevalent than I thought. Nissan should be made to issue a recall before someone get seriously injured or killed.
I own a 2005 Nissan Murano w/ power driver seat. I have found that the seat attach point on the left rear is broken due to a bad design. The seat is attached to the seat rail with approx. A 1 inch X 1/2 inch X.060 thick sheet metal part. There is a 90 degree bend at this point, and this is where it has broken. I have taken picture of the area in question, and can send if needed. With the seat not properly attached to the seat rail and the car, it now is a safety issue. If this part breaks with normal use, I wonder what would happen in a moderate crash. How much more bodily injury is their when the seat is no longer attached to the car during the course of a accident viewing auto web sites, I see this is a common problem. I believe that Nissan should issue a recall for this defect.. I hope you can help cameron J. brewer
The contact owns a 2005 Nissan Murano. While driving less than 70 mph, the entire driver's side seat completely collapsed. The contact was able to drive to his residence; however, the seat continued to slide back and forth. The dealer stated that the entire frame failed and could not be repaired for less than $1,000. The VIN was unknown. The failure and current mileages were less than 60,000. Updated 03/17/09 the consumer also stated the heated seat stopped working after 1 year. Updated 03/17/09.
The contact owns a 2005 Nissan Murano. While attempting to enter the highway from a stop, the frame underneath the driver's seat failed. The contact was thrown into the window and door. The current mileage was 41,422 and failure mileage was 41,389.
I have a 2005 Nissan Murano. The drivers seat has broken off the track from normal use. This makes it very difficult to drive. I have asked the dealer if this was covered under warranty. It is not covered nor is it a recall. Even though they have told me they have had several 2005's come in with broken seats. From several websites I see that this is a large problem for Nissan. Yet, they will not recall or assist in repair cost. I think Nissan is well aware that this is a problem and they are trying to avoid a recall for as long as they can. I feel this is a real safety issue.
- Stoneham, MA, USA
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My 2005 Nissan Murano has a broken front seat frame. The dealership says it will cost me $900 to fix. I had noticed a lot of "creaking noises" over the last several months and thought it was a squeaky spring in the seat. I was going to have them look at it during a service appointment next week, but as I was driving yesterday, the seat basically came apart and was rocking to the left side, especially noticeable as I made a left hand turn. It felt as if I was going to fall right out of my seat. This is very dangerous and I am unable to drive the car based on this issue. The dealership said there is nothing else that they can do and that it is not covered under warranty. After reading on a chat line (see below) townhall-talk.edmunds.com/direct/view/.F14ec7A/0 I realize that this issue is very widespread amongst other Murano owners and they share in the same concerns as myself. Bottom line is, is that my car is undriveable at this point!
A metal bar under the rear section of the driver seat that helps stabilize the seat for all of the power functions broke when I was sitting in it. The seat takes very little abuse and this metal failure causes the seat to move from side to side which is not safe and could be any issues in an accident.
Weld on automated front seat broke. This car has not been in an accident. An accident with a loose seat could have been potentially fatal. The local Nissan dealer charged several hundred dollar to fix an issue that has happened repeatedly and is an obvious design defect.
The contact owns a 2005 Nissan Murano. The contact stated that the front driver's seat broke and had stopped squeaking noise. Later, while driving less than 70 mph, the seat frame failed. The dealer stated that due to the wear in the seat they would not make repairs under warranty because it expired. The dealer also stated that the defect could not be repaired and the entire seat component needed to be replaced at an estimated cost of a little less than $1,000. The failure mileage was 95,000 and current mileage is 104,700. Updated 10/16/08 the dealer stated the frame had worn out. Updated 10/17/08.
The contact owns a 2005 Nissan Murano. The frame of the seat failed, bounced around, and partially collapsed. The seat was repaired. The dealer stated that there were no safety recalls and the contact would be responsible for the repair costs. The VIN was unknown. The failure mileage was 81,000.
My power seat on my 2005 Nissan Murano came loose and lifts up when turning a corner. The dealer where I bought the new car said the entire power seat bracket is broken and is unsafe. The cost to repair it is $1,000. My car is just out of warranty, but I feel they should cover this safety issue. They refused. I feel this repair should be covered because it is obviously a manufacturing defect.
The power seat for the driver has a stripped screw causing the whole seat to move left when trying to move forward. Dealer said whole new seat assembly is needed.
On my 2005 Nissan Murano the support linkage for the power seat has broke. Seats do not break in accidents and this seat broke during normal use. Seats in cars never become disconnected form the vehicle.
The driver seat on my Nissan Murano 2005 is tilting off the track to the right. It is dangerous as the driver can loose control of the vehicle and cause a crash. Nissan should have a recall of the driver seat to fix the problem.
Drivers seat rocks to the left. Was informed by jim mills Nissan that the seat track was bad, $716 to replace. Not covered under extended warranty. This was on Aug.22, 2007. Filed a complaint with Nissan. Now were having problems with drivers side sunvisor falling down while your driving and passenger door lock not securing all the way. The lock mechanism will go part of the way and stop. All of the items above are safety issues that need to be addressed by Nissan. Yes, I purchased the extended warranty.
The drivers seat bracket failed and the seat is unstable, leaning to the left. The seat actually moves while you are sitting in it. I believe this is very dangerous. The car was bought new, and the repair cost is in excess of $1000. What guarantee is there that the replacement seat will not fail as well. It appears that this is not an isolated problem.
The contact owns a 2005 Nissan Murano. While driving approximately 35 mph, the driver's seat frame was loose and tilted to the left. There was no prior warning to this malfunction. The vehicle was taken to an authorized dealer and they stated that the frame was damaged and needed to be replaced. The vehicle has not been repaired. The contact was concerned of the safety risk involved. The VIN was unknown. The failure mileage was 50,000 and current mileage was 55,000.
The driver's side seat frame snapped in two places while the car was not even in motion. Lakeland Nissan dealer first said it was covered under a tsb, but after taking it to them they said it was not covered because the mileage was over 36,000 mi. Even though no one mentioned this previously. Lakeland Nissan dealer then quoted $997 to replace the seat frame. This appears to be a major public safety risk and manufacturer's defect, at the very least a poor design. I have researched this on the web and found similar complaints on multiple occasions. I would really like to review the initial crash test results from Nissan to see how this escaped detection. (maybe it didn't) what I'd like to know is why there is not an investigation on this" does someone have to be killed or injured of it before the government acts" a recall is warranted in my opinion for this problem. This ends my customer loyalty to Nissan. I will never purchase another one or use they're dealership service dept. Again.
A D V E R T I S E M E N T S
- East Greenwich, RI, USA