This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver side seat made a pop sound and now seat wobbles. Very irritated with this car. I have had several problems with this car since thanksgiving 2013. Will not purchase another Nissan in my future! with all the complaints with the driver seat breaking, Nissan should step up and send a recall to have the seats replaced! I have seen several complaints with the seats breaking!
Sitting at a traffic light, I heard a loud pop. I couldn't find anything just sitting there. About 20 minutes later, making a turn from a stop sign, as the tires hit the drainage rut in the road, I felt like I was being thrown from my seat. The loud pop was the shearing of a metal structural component on the seat track under the driver's seat. The movement in the seat was so much that, had I been rear ended, my head would hit the frame above the windshield or the windshield itself. Nissan charged me $1700 for the repair, claiming I should not drive the vehicle because it was a safety issue. However, Nissan corporation refuses to cover any cost of the repair. When contacted, they tell me they are unable to answer any questions about the component.
The contact owns a 2006 Nissan Murano. The contact stated that while driving 45 mph, the driver's seat frame became fractured and the seat began to rock back and forth. The vehicle was taken to the dealer where it was diagnosed as being fractured from the track and needing to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000 and the current mileage was 62,800.
The contact owns a 2006 Nissan Murano. The contact stated that while driving 45 mph, the driver's seat frame became fractured and caused the seat to rock back and forth. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 111,000.
Driver side seat is moving side to side after searching for "loose driver seat Nissan Murano" pages of videos and complaints came up of the seat mount breaking. After looking mine is showing signs of metal fatigue. All the articles show that it is now covered under warranty or recall. Most people quoted 1000$ for repair. Part alone 750$ a lot of people have resorted to taking it to welding shops because of the cost. I don't want this part to break while my wife is driving I can only imagine if she was in the process of turning when it snaps. Can't imagine how such a common problem can be swept under the rug by Nissan. Thank you for your time.
- Loves Park, IL, USA
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Left rear seat track broke causing the seat to lean and move back and forth. This vehicle is driven by a average person of appx 170 lbs. According to Nissan this is getting to be a problem in other vehicles and a very expense problem to fix. Why would this not be covered under a warranty or recall?
Noticed seat was tilted to left and wobbly. Upon accelerating or making turns the seat would actually rotate slightly toward the back left corner of the seat. Took to dealer in Feb and was told they have replaced "alot of them" and gave us an estimate of $1555.79 plus tax to repair. When asked about a recall due to potential danger, technician acknowledged danger but simply said his hands were tied because no recall had been made. Gave us number for Nissan Consumer Affairs but told us to expect a denial, which is exactly what we received. Review of internet complaints and NHTSA website revealed many owners with same problem and some who faced seriously dangerous situations because of it. Thankfully, no one has apparently been hurt yet, but the potential is certainly there. Wanted to add our experience to the public dialog with the hope that Nissan will reconsider its position.
While driving my 8yr old daughter and her friend in the Murano, I went around a long left hand bend going 45 in a 50mph area - the back left bracket under my seat just snapped, which in turn made me lean back and to the left, of course this then effected my steering and for a brief instant pulled me into the opposing lane. Thankfully there was no oncoming traffic and I managed to correct my position on the road. This bracket has since been redesigned on the more recent Murano's to be much stronger and basically looks and works like the other 3 brackets (that don't snap). The bracket that snapped on my car is so thin and flimsy in comparison to the others it's a joke - and so dangerous. I did take my car back to the Nissan dealer in durham nc - but they told me a straight up "no" we are not going to fix or do any kind of recall. (I guess there have to be more complaints/injuries/deaths before a recall is made). Many instances of this can also be found online, but all seem to receive the same answer from Nissan - "no".
During driving on freeway, my drivers seat made a loud snap noise, the seat broke, and dipped back and down to the left. My body was not moving at the time, I was sitting still. It was dangerous because as the seat broke it caused me to turn my drivers wheel and swerve on the freeway, into the next lane !!!!! this is a safety issue and is very dangerous !!!
Was sitting in car waiting on someone when my driver seat suddenly broke on the left back corner of the frame. Imagine if I had been driving down the highway and it suddenly just broke. Could have easily have swerved or worse. Nissan said the new seat frame cost over $1,200 plus approx. $300 for labor to replace with a new frame. This is a potentially hazardous situation if someone is driving down the highway when it breaks. Thankfully I was sitting in a parking lot.
While tuning slightly and looking backwards to back out my driveway, heard a loud crack and felt my seat fall backward. I brake and stopped my car. I then felt my seat fall forward.I exited my car and noticed the left front of my drives seat sitting on the flood. And that my airbag indicator had come on. After looking under the seat I noticed that one of the bars under the seat had snapped. I managed to tie some wire around to keep it in place. After taking my car in for servicing, my mechanic informed me that the auto has to be repaired before any state inspection certificate could be the issued. I asked how much this would cost, and after so research I was informed that this has happened to quite a few other owners of the same auto and that this is a Nissan only part which cost $1,0000 for the part. After searching the web I have learned that is common among the Nissan 2002-2007 and yet Nissan will not recall!
The drivers seat bracket, on the back left side of the seat, broke. I got out of the car and heard a loud pop. Seat back down and the drivers seat moved up and down. As I read on line it has happen a lot in the same area it has to be a safety issue.
As I was driving my vehicle on the highway the seat made a popping noise and collapsed toward the driver side door which in turn also forced my body to lean into the door and caused me to momentarily jerk the steering wheel barely avoiding a collision. The seat is now broken and forces you to sit leaning into the door as there is no longer any support. Every time I turn or if I come to a quick stop the seat bounces like a rubber band making it difficult to safely control the vehicle. I can not imagine that this is a safe way to drive a vehicle and I would like to think it is not the way that the manufacturer tested or intended the vehicle to be operated. I've done a lot of research on the issue and found that the faulty bracket is extremely common in all the 2003-2008 Nissan Muranos. I also found that Nissan makes a bracket that is much more sturdy and they charge you almost $1000 for the repair. This sounds like they are knowingly allowing their faulty and hazardous parts to be installed at the assembly line instead of using the upgraded bracket that is one solid piece of metal. This should be recalled immediately to avoid any further potential hazards.
I was turning the corner into my driveway and my seat rocked sideways. I immediately took my vehicle to the dealership on Friday, Saturday morning they told me part # 87450+a is broken and cannot be fixed. I believe this is a safety issue. I weigh only 125 pounds, this part must be weak to begin with. If there is a recall because of seatbelts there should be a recall when a seat becomes detached from your vehicle because of a part malfunction as well.
1/14/2014 front drivers seat rear bracket broken - this happen while driving but without an accident. I see that your Agency inquired in 2008 but then drop it by 2009. Have you not seen the numerous complaints online with this similar thing happening to much more than 14 people according to your report. Can you reopen this case as it is a known and continuous problem? I called my dealer and the parts department knew the part number for this issue right away and provided it to me. Seat frame #87450ca09A and cost $1000 plus labor to install. The service managers knew of the problem, but said they have only had a few to his knowledge. How many dealers across the country may have the same response and the numbers grow exponentially. I also called the Nissan Corp per the dealer at 800-nissan1 ( 800-647-7261). I spoke with[xxx]at ext [xxx]. he said there is no recall on the problem nor were they aware of it! (I find this hard to believe as this problem is known on the internet via forums, youtube and other locations.) he instructed me to go to the dealer for diagnosis and then the dealer could call them back to inform them of the problem to determine what action if any they would do. After I informed mark I was drafting an email to the ntsb he said he would escalate my case to a supervisor. I tried to speak to a supervisor however they were too busy at the time. My Nissan case is #[xxx]. my VIN is #[xxx]. can you assist with getting serious answers to this problem and digging into Nissan to address and acknowledge this safety concern? a national recall would be a great start. I have seen recall for safety belts and since this is a drivers concern this should be addressed as well. Thank you for your assistance and consideration. Please advise. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 Nissan Murano. The contact stated that driver's side the seat would rock back and forth. The contact discovered that the driver side seat bracket was broken. The dealer was contacted in reference to the defect but the vehicle was not diagnosed or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 72,000.
The contact owns a 2006 Nissan Murano. The contact stated that while driving various speeds, the front driver's side seat became completely detached from the frame, causing the seat to tilt and not remain in a secure position. The vehicle was taken to the dealer, who stated that the seat bracket was fractured. The vehicle was not repaired. The manufacturer was notified of the defect. The approximate failure mileage was 112,000.
A D V E R T I S E M E N T S
- Columbiana, AL, USA