This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver's side seat was noted broken by mossy Nissan (1546 auto prkwy 92029) in August 2012 during a repair for power steering failure. Head technician at mossy Nissan paul and service man [xxx] claimed it was due to a faulty welding job to the seat track. Repair was made August 23rd due to safety concerns and the fact the car was inoperable. Mossy offered a more cost effective repair (original repair entailed replacing the whole drivers seat totaling over $1,000 plus labor) by outsourcing to a local welding shop for half the price at $530. It was also noted that this problem had occurred at least 3 times to the same model of car in recent years. I do not feel confident of welding job on said vehicle due to past repair at mossy Nissan on December 26th 2011 for replacement of rear lower motor mount totaling $627.75. Just months before the next welding repair in August 2012. I do not believe this is a consumer repair for either case and I am seeking the full refund of $530 and $627.75 for said repairs. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 Nissan Murano. The contact stated that the rail that allowed seat to be adjusted on the front driver's seat was fractured, causing the seat to abnormally tilt to the left. The vehicle was taken to the dealer who stated that it was a manufacturing defect which needed replacement and welding to repair the failure. The manufacturer was made aware of the defect however no further assistance was offered. The current mileage was 116,000. The failure mileage was 115,000.
I have a 2006 Nissan Murano. The driver side left weld bracket broke on my seat. This has created a huge safety hazard for me... and it's going to cost me around $1400 to fix. This doesn't seem right to me... I have seen a lot of complaints about this same issue. Why hasn't Nissan stepped in and issued a recall to make this right before someone gets seriously injured or killed, due to this issue. I was under the impression that Nissan made a quality vehicle that was built to last and safe. This is extremely dangerous!
- Stroudsburg, PA, USA
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The drivers seat left bracket broke free from frame, causing the seat to tilt to the left and wobble when you drive and take corners. After research online, there are thousands of cases of this with the Murano and no one seems to be getting a recall off the ground. It is the same weld the same side of the same seat in each Murano, how much logic does it take to get this under recall? this is a safety hazard as the chair is unstable. Also common sense tells us with the left side broken the right side weld is under more stress and physics will prove it will break as well leaving the driving seat unattached completely and the driver using the steering wheel to keep from being thrown into the back seat. I called Nissan and got a bunch of bs propaganda double speak and feel like any complaint I was trying to file was crumpled and tossed into the trash before I was even off the phone. I have loved my Murano up to this point, but since Nissan won't stand behind their work or correct what is clearly a manufacter's defect, then I will not be buying another one. Ever!
The contact owns a 2006 Nissan Murano. The contact stated that the front passenger seat broke away from the frame. The contact took the vehicle to a mechanic and stated that the mechanic felt it was a manufacturers defect. The failure mileage was unknown and the current mileage was 82,000.
My Nissan Murano 2006 driver seat started rocking last week. I took it to the dealership today and found that the left seat track needs to be replaced. The part cost is $1118.90 and with labor, it'll cost over $1400. I found this issue in the "defect investigation" for my vehicle that was opened in 2009 and closed in 2010. According to the report, this was not found to be a safety issue. I've also noticed many (very many) complaints online regarding this issue. I asked the dealership today what happens if I don't get it fixed and if there's an urgency. He said that if I don't get it fixed, the other track may break as well. And if this happened while I was driving, the whole seat could flip backwards. I don't understand why with so many complaints and obviously a safety concern, this has not been made more serious. Why knowing there's a defect, a recall has not been put on this issue and why the manufacturer has not done their part to address this defect. Please reconsider opening an investigation. Not many people have $1400 to put down on a "seat" issue that should've been addressed by the manufacturer in the first place. Thanks!
I purchased a 2006 Nissan Murano brand new. After doing a little research, I understand that my compliant has been documented numerous times, by many consumers and that an investigation by NHTSA has been completed and closed. With that said, a new investigation into the matters needs to occur and Nissan needs to issue a recall. The visor on the driver's side continues to flop down, causing limited visibility when driving. This impairs visibility when driving, which is a major safety concern and although it seems that the defect hasn't resulted in a casualty yet, it is only a matter of time before someone is seriously injured from this defect. Next, the seat anchor bracket/frame on my driver's side seat is broken and has caused the seat to lean to the left considerably. The seat is unstable and rocks back and forth while driving, which again, is a safety concern. The investigation into this matter by NHTSA indicated that the problem results from metal fatigue. When in automobile history has this occurred? as I understand, it will cost over $1,000 to get this fixed. Nissan needs to issue a recall and take responsibility for its manufacturing defects. I hope they are not waiting until someone actually dies before they realize these defects are a major safety hazard.
The drivers seat became loose around the left rear floor area of the seat frame. The seat motors still worked but the seat movement was rough and sounded like it was grinding when engaged. A Nissan dealership replaced the entire assembly at a cost of $946.
The bracket under the drivers seat broke as I was turning a corner. The left side of the seat dropped several inches and nearly caused me to go off the road. This is a major safety issue and after doing a little research seems to be a major issue for Nissan. It should definitely be a recall as it is a huge safety issue.
The bracket holding the driver seat up broke while sitting in a parking lot. It made a snapping sound and lurched down in the rear and to the left, causing me to lean into the door. Now the seat rocks back and forth while I drive/accelerate/decelerate. Upon investigation, the part of the bracket that broke was a poorly designed V shaped punched metal link which developed stress fractures at the weak points. With very little research, this appears to be a widespread problem with Muranos '03-'08, and is addressed under a tsb, however a recall has not been issued. This is a huge safety concern for me and combined with other defective issues such as a leaking steering rack and driver visor which refuses to stay up, I am not likely to ever own a Nissan again.
2006 Nissan Murano driver's power seat frame broken. Seat tilts to the left and not securely fastened to floor. Safety concern as frame snapped and broke while I was driving. Safety concern if I were to be in an accident. There is a technical service bulletin but I can't figure out the part needed to fix seat. Called local dealer and they are unaware of any issues. I have researched thousands of complaints for the models in 2003---2007. I think there needs to be a recall due to safety issues. *
The driver's side power seat somehow broke under normal wear and tear. The seat leans to the left side and wobbles to the front and back. Therefore having to accelerate, decelerate, turn corners and go over rough road causes the seat to move all over the place. I believe this causes a safety issue while trying to drive. This is a Nissan design flaw that should be on a recall notice and corrected by Nissan free of charge to the consumer. There are numerous complaints regarding this seat and for many, the dealership wants to charge some outrageous price to get the problem corrected. Another issue is the driver's side visor which flops down unexpectedly while driving for no apparent reason. When returned to it's normal place, it will fall down. This causes another safety issue while trying to drive. The visibility is compromised and an accident could very well occur. Please address these design flaws for recalls.
On my 2006 Nissan Murano S the seat was loose when I got into the car. It appears a metal bracket broke about the connection point to the seat. This little piece of metal L-bracket has something to do with the ability for the seat to rise and lower. Since it has 49,000 miles on it, Nissan Consumer Affairs doesn't cover it because they say the seat bracket is not a safety item. I now have a seat that rocks and moves around while driving/turning. I called the local Nissan dealer, they told me they have seen this several times. It seems the seat can be fixed for a mere $1300. This has never happened to any cars foreign or domestic in over 40 years of owning a car. I can't think of any part failures where the manufacturer won't admit their part just might not be designed for the stresses it is supposed to take during normal usage. Please let me know should this get any attention. However for the safety of myself and family members who use the car, I find that I will need to have it repaired or replaced. That to me is a priority even though Nissan has a different opinion.
Driver power seat unable to move. Gets stuck at one location so can not move to adjust for proper driving location. Also possible airbag issue since can get seat stuck up against steering wheel. No way to adjust seat once motor stops working. Even paid to get repaired the other month and now it has stopped working again. Only thing good this time is that the seat is stuck further back and not up against the steering wheel. That is a dangerous problem. Check out Nissan forums to see how many are having problems with driver seat motors stopping.
While leaving the parking lot of a store, I heard a pop and my seat immediately went to the left and rocked backward. My foot moved away from the accelerated and there was some loss of control of the vehicle. The seat continued to rock as I drove. At one point I had to make an abrupt stop, the car lunged and with gravity my seat rocked backward decreasing the pressure of my foot on the break. I have to hold myself up on the steering while driving to keep the seat somewhat stable. If I have to manuever a deep curve either right or left it is difficult to handle the vehicle while bracing myself to keep the seat still. I have seen some of the complaints about this seat issue. There is also evidence in the complaints that a Nissan mechanic admitted that this was a design flaw. I have reported this to Nissan customer affairs and they even admitted that this was a design flaw and safety hazard. It is a safety hazard for the owner of the vehicle and as well as the public safety.
Like all the other complaints I have read online, I have the same complaint. I had bought a 2006 Murano with only 28,000 miles, along with being the second owner only and not long after I had it, the driver seat broke!! they say it is not under warranty and it is not a safety issue but how is that possible"?? when you are driving, your seat is loose!!!!! and what if you get in an accident and the other half of the seat breaks as well!!! how can they not recall this product due to the number of complaints on the same issue!!!!??" I love my car but very unhappy with Nissan that they will not stand by their product !!!!
Drivers (left front) seat bracket/frame broke. The seat moves during turns, deceleration, acceleration, and braking. Dealer wants $1300 to replace the part.
A D V E R T I S E M E N T S
- Escondido, CA, USA