This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Nissan Murano sl power seat drivers side seat bracket broke at weld causing the seat to rock back and forth dangerously. This is an item I have never heard of breaking. In my opinion, Nissan should recall the Muranos and fix them free of charge. I will be fixing the problem at carmax with my extended warranty, hopefully.
Driver's power seat suddenly started rocking forward and backward as you were slowing or accelerating. Popping and squeaking noises accompanied the rocking motion. As the seat would rock you had to adjust pressure on the brake pedal or accelerator to compensate for the movement of the seat. It was unnerving to operate the vehicle with the seat moving. I had to hold onto the grab handle over the driver's door to help control the movement of the seat. In doing this I was unable to keep both hands on the steering wheel. If I tried to keep both hands on the steering wheel, when the seat would move I would tend to jerk the wheel from side to side as I tried to stop the seat from moving. Appointment was made at local Nissan service department. I learned that Nissan is familiar with this safety issue and have issued a technical service bulletin. Parts were ordered and seat was repaired. I am concerned that if normal use will cause the inferior designed seat to break what would happen in a crash. It appears tsb is for model years 2003 thru 2007. Possibly the seat design was improved for '08 and later models but Nissan is unwilling to issue a recall to cover this safety issue.
The driver side power seat on my 2007 Nissan Murano will only activate the left side. The right side is locked in one position. I took the vehicle to the dealer who quoted $1,100 to replace the entire seat assembly. The vehicle had less than 30,000 miles at the time of the seat motor failure but is out of the 3 year warranty period. I feel this is a safety issue as the seat cannot be adjusted to the drivers specific needs.
While travelling for a funeral, driver's seat started rocking to the rear. Investigation showed the seat frame had broken at the left rear corner. A Nissan dealer in Wisconsin refused to repair the seat failure for free as the car is no longer under warranty. To get vehicle home a block of wood was placed under corner. Once the car was in home state, dealer there also refused to repair for free even though this is a safety issue. Owner had 3rd party mechanic remove and make welding repairs. Searching the internet shows many complaints for this model vehicle with multiple production years starting in 2003 through at least 2007 for the same driver's side seat failure.
- Aurora, CO, USA
Search CarComplaints.com for these popular complaint phrases...
Two days ago, my driver's seat broke resulting in the steep tilt which pushes me towards the driver door especially when car is making a turn. It seems to be anchored on the right side but comes loose from the left rear, allowing rocking when taking turns. This car has 47K miles. This seems like a major safety issue, as it could affect a driver's control of the steering wheel, pedals, etc.
I was driving my car home from work when I turned a corner and my seat came off the floor. I wasn't going fast so I was able to keep control. The car is in excellent condition and only as 20K miles on it. I did some research online and found this to be a common problem due to faulty design of the power seats. Depending on the situation, this could definitely lead to an accident and serious harm since the seat is not securely fastened to the chassis of the car. The fact that Nissan won't cover the cost to fix the issue ($1000 part plus $400 labor) because it is out of warranty is ridiculous. A car seat should not break at all let alone after 20K miles. This is a potential a serious issue that needs to be addressed.
The driver's seat bracket, outside rear broke as I swing my body around to exit the car. The back of the seat fell sharply about 4" and I found myself between the pillar and the seat. I live in a mountainous county in California, and regularly travel for business (2 - 4 times per week) between 3 other counties, same topography. If this had occurred while making one of these trips the result would have been catastrophic, a head-on, roll-over, or over the cliff. Thank god this occurred in the valley, and when I was stopped. I had to have a temporary repair at a furniture repair store just to be able to drive the car. He fashioned a wooden support to keep the seat upright and strapped it beneath the seat. On getting to santa rosa, ca, I took to vehicle into Nissan of santa rosa and spoke to the service department. He mentioned they see this weekly, and wanted to charge me a diagnostic fee. I balked at that, was sent to the consumer hot-line, and they wouldn't file a report until it was diagnosed at the dealership. I got them to waive the fee. Went back to the dealership had it diagnosed. They wanted to charge me over $800 dollars to fix it. Several days later I get a call from the consumer division of Nissan saying they would do nothing with my claim. Of course they wouldn't if they sell an expensive part plus labor on a regular basis. Since then I have talked to several other technicians in both the santa rosa and petaluma, ca dealerships. It was confirmed this is a regular failure. I'm amazed that there have been no any fatalities, or maybe there have. The fact that Nissan has not re-engineered this part, or created a mod for this fix has me questioning the integrity of Nissan products. How many people have to die before they do the right thing. Is this the only complaint filed with the NHTSA? we found this problem discussed numerous places online.
We have a 2007 Nissan Murano. In December I realized my drivers seat wasn't attached on one side. The "seat lifter" was broken. I drove with 1/2 of my seat not being attached for 2 months because there was a "national backorder" on this part. I was told by the repair technician that they've seen this a lot recently, and that it was a thin piece of metal so it broke easily. I was very uncomfortable with this safety issue, because my infant car seat was behind my drivers seat. I was worried my seat would detach in an accident.
Bracket on the left side of driver's seat cracked in half. Seat now rocks when car is in motion. While driving, this is very distracting/scary and can cause an accident. The repair is estimated at $1,000 and the dealer claims not under warranty. This is a structural defect as evidenced by the number of complaints for the same thing. This should be a recall item and/ or Nissan should warranty the repair..
While driving on I95 the driver's seat broke and began rocking back and forth. I managed to maintain control of the car till I got home and propped the seat up with wood blocks. I looked online and found numerous complaints of the same problem from Murano owners, 41 exact same complaints on the first site I viewed. Nissan admits no fault and recommends a $1200 repair. I called my Nissan dealer and they said they see this problem constantly, but can usually make a weld repair for about $70. I took the car to the dealer and they quadrupled the price to $300 for the weld. When I balked, the mechanic and the service manager told me I had to have the repair done as it is a safety problem. I agree, it certainly is a safety problem. Shouldn't Nissan acknowledge their design flaw before people are killed?
Front seat in the 2007 Nissan Murano is off it's bracket, can't afford to pay over 2,000 to get it fixed. The whole frame is broken and it shakes when I sit in the car. The car has less than 60K on it.
Upon entering the vehicle to begin my commute to work, I noticed the driver's seat had apparently separated from its tracks, and was rocking back and forth. This is disconcerting, and can be extremely dangerous. The vehicle was purchased new in December 2006, and now has 27,500 miles on it. I have been driving for many years, and have never experienced a failure like this.
I went to sit in my drivers seat and I heard a very loud crack and my seat broke. It now rocks and leans into the direction of the driver side door. The seat literally rocks and is very unstable. If the seat comes completely unhinged during the driving process or in an accident the driver could become severely injured due to the instability. In addition, it causes my seatbelt to get stuck in between seat and door because seat touches the door when sitting in it. I called the dealership and this fix is approx $1000 to $1200. I noticed online and on this site that there are numerous complaints with this exact problem and nothing has been done to force the automaker to fix this problem. We need serious action quickly because this is a very expensive repair and Nissan should be liable for it as this is happening across the country and is very unsafe for the driver and other vehicles that could be affected in an accident.
2007 Nissan Murano, no accident, failure of drivers seat frame, cracked under normal driving conditions less than 50,000 miles. This could certainly be a safety issue since it affects the driver while driver is driving, should be a recall. Fix is quoted at $1,200 dollars waiting for parts currently. Old parts still in car.
During the course of normal, routine and non-commercial use of the vehicle, the driver's seat became loose and began to rock/move. Took vehicle to Nissan dealer for inspection and diagnosis. Dealer service department advised that seat mount for driver's seat was broken at a weld spot, compromising the integrity of the mounting. No collission or other abnormal event precipitated the incident. This would seem to indicate a manufacturing or design defect in the seat mount with serious safety implications.
1. we own a 2007 Nissan Murano. While driving at approximately 45 mph, we heard a "crack" sound in the car. It was immediately evident that the seat's back was able to move in a manner that is not normal. It was able to shift/twist to the side rather than be stable in a front-facing position. This occurred with a vehicle that was only driven under normal Suburban conditions (not used off road or in extreme situations) and with approximately 55,000 miles. There were no special circumstances or unusual driving, jarring, or trauma to the vehicle or its seat in the days, months, and years leading up to this failure. 2. a metal seat bracket (seat lift frame assembly) in the front driver's seat broke on 12/20/2010. This has a consequence of the front seat being able to move about including rocking, shifting, and twisting while driving, and is especially unstable during turns or on a bumpier surface. Even with a seatbelt on, there is a serious instability to the seat. While we have not experienced a crash that caused injury, from this, we strongly feel the potential for there to be serious injury or death because the seat is not stabilized exists. In reviewing message boards from other owners of Muranos (see www.aboutautomobile.com/complaint/2004/Nissan/Murano/seat for example), this failure exists in multiple model years (noted from 2004 on) and appear to impact hundreds, if not thousands of Murano owners. 3. Nissan requires the seat to be replaced at a cost of $1000 - $1200 to the consumer. They do not consider this a safety issue and thus do not cover this under recall. We are currently awaiting the repair from the dealership.
The contact owns a 2007 Nissan Murano. The contact stated that the front driver seat began wobbling abnormally. The contact discovered that the frame was fractured. The dealer advised the contact that the repair would cost over $1000 to repair the seat frame. The manufacturer was contacted and offered no assistance. The vehicle was not repaired. The failure mileage was 34,000.
A D V E R T I S E M E N T S
- Loganville, GA, USA