This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Nissan Murano. The contact stated that while driving at 65 mph, the brakes and battery warning lights flashed on the instrument panel and the vehicle stalled. The contact coasted to the shoulder. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired. A dealer was not made aware of the failure. The manufacturer was notified of the failure. The contact was informed that the vehicle was not subjected to a recall. The failure mileage was 186,000.
The battery used in Nissan Murano 2007 is defective and goes down within 12 - 36 months for most vehicles. When most of the batteries in the us provide at least 36 months of warranty, Nissan made its own policy to cover 100% only for 1st 12 months, and then start prorated charges. They conceal the defect during a sale/lease, but it's very common. I had to pay $75 in order to replace the battery that is only 24 months old. They replaced with another defective Nissan battery, and refused to replace with a reputable battery such as interstate. I stayed at the dealership for about an hour and saw four similar SUVS came in, all with the same complain. I spoke to some Nissan owners and they all agreed that their batteries went down just after 12 months. Nissan used to offer 36 months warranty till 2005, and then started to reduce the warranty, and now it is only for 12 months. They should refund my payment as well as to other owners who were forced to replace the battery within 36 months as the company claims bumper to bumper coverage for this period. Then they should replace with a reputable battery such as interstate until they fix the problem of their battery.
- North Miami, FL, USA
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- West Allis, WI, USA