I first took my Murano to a local garage thinking I had purchased bad gas. After replacing the sensor, etc., no improvement. Engine light never came on except when mechanic hooked the auto a computer and thus replaced the sensor. Problem continued and got worse. I then took my car to a Nissan dealership and was diagnosed as transmission failure. Heartbreaking as I purchased this car new as my retirement til death car knowing once retired at age 70, I would never be able to afford a new car.

Now at 77, I paid in addition to a new transmission, new shocks . My total bill with a GOF, was $8441.63, taken out of my meager savings. I can’t afford a new car or even used so felt forced to repair as I couldn’t sell it as in anyway. I babied this car since purchase and always serviced at 3,000 mile intervals.

The Service Dept. at Nissan was exceptional but my beef is with Nissan as they touted the CVT as the latest and greatest when I purchased the vehicle. I was further insulted with having to pay $105.00 for a rental vehicle to get home and return to the dealership (they deducted $40.00). Now my dilemma is do I ditch the car for another used vehicle or continue driving with a transmission that is warranted for one year or 10,000 or 12,000 miles.

I have had this problem since early summer 2022. When the car is stopped at a red light or stop sign, and when I’m allowed to move forward & push on the gas, there is no power to move forward. Then after 10 seconds, the car slowly moves forward and up to the posted speed limit. The garage that replaced the transmission is also a NAPA store and is very good for this kind of repair, especially for SUV’s from Nissan.

This is very dangerous as having no forward motion puts the driver (& passengers) in peril, as pulling into traffic on the roads AND the highway (with a speed limit of 70), but the Murano hesitates before reaching the speed of the other drivers on the road. So other drivers are swerving to miss having an accident with our Murano.

I went to the dealership where we bought the car, and they ran a diagnosis to determine the problem. Their ‘codes’ indicated that the transmission was failing, and needed to be replaced.

Took the Murano to our local garage that had mechanics trained and certified by Nissan, and had also been trained on replacing the transmission. The 2011 Nissan Murano will only fit a Nissan Murano’s transmission, from Nissan, and that is what we did. It took almost a week for Nissan to ship the brand new transmission, and then days to install. We received the Murano with a new Nissan transmission from the garage late last week (Sept. 14, 2022) and drove it home. The very next day when driving, it did it again 3 times.

Yes, I am pissed off that I spent a lot of money, and it didn’t fix this issue. I used a local garage to do minor work (changing oil, filters, tires, etc.) on the Murano, but when taking it to them & described the problem, they said that a relative also has a 2011 Murano… with the exact problem of hesitation after a complete stop. They also said that Nissan has had problems with their SUV vehicle’s transmission. Nissan had recalls on earlier models but not on the 2011 one I bought from Crown Nissan in Greensboro, NC.

We have been budgeting since Covid, and had lost several clients, so we can’t afford to buy another vehicle. The costs for a new (or used) SUV has escalated to an unreachable amount. With having a very old car (my wife’s 1997 Oldsmobile Aurora), we need a vehicle that we can count on and not worry about causing an accident. Please HELP!

I purchased this used 2011 Nissan Murano in mid March of 2021 from mechanic that works with Nissan dealership. Previous owner took very good care of vehicle with regular servicing and had everything documented in a binder. Vehicle had 99,100 miles on it, and I felt confident it would last for awhile. I did not research Nissan vehicle problems. Yes, I know I should have, but did not, because I trusted Nissan vehicles. Obviously, if I had researched, I would not have purchased this used Murano. Vehicle was having hesitation in accelerating from a full stop. It was dangerous.

I thought it might be vacuum leak or fuel pump, but my excellent mechanic called today to advise the bad news: vehicle requires a new CVT replacement. Needless to say I am stressed and very pissed at the unreliability of Nissan, causing me to now have to obtain the funds to repair my vehicle. I don't know yet what the cost will be, but could be upwards of $3500 range. As a senior on a limited budget, this is a major hurdle. As a result of this issue, I would never recommend a Nissan to anyone.

I bought the Nissan Murano in 2011 brand new, one car owner. I have taken the car in regularly for all its yearly maintenance. Hoping this car would last at least a good 15 years with no major problems. Bought warranty but it only went to 100,000 miles. When I started having the problem I had it checked out at a transmission place for free and they told me the code read transmission problem.

Called Nissan they said to bring it in and the cost to check it out was $140.00. No guarantee they would cover the cost because it was out of warranty. It could take up to 6 weeks or longer for them to decide if they could assist in covering some of the cost. But I would have to have Nissan repair it for more than the Transmission Shop was going to charge. Nissan has known about the CVT problem with all their vehicles. How can a company like Nissan not stand behind their products in our out of warranty. I will never buy another Nissan.

My 2011 Nissan Murano hesitates and randomly stops for a few seconds while I am driving, especially accelerating, in traffic. This is very dangerous on highways and while turning in front of oncoming traffic, especially since there is no braking or brake lights accompanying this sudden stop. Other drivers have had to brake hard to avoid hitting me. Nissan extended the power train warranty on all their 2003-2010 vehicles with CVTs but not 2011, despite the 2011 Murano having the exact same type of CVT as the 2010 model year Murano and the same problems!!

Vehicle loses power when acceleration from stopped position, Originally was spastic and then increased over time. Generally happens after driving some distance and engine is warmed up.

Checking on internet revealed that this problem was common to the CVT's and eventually needed to be replaced. Also there had been a factory warranty extension of 75 months/120,000 miles to cover repair of the faulty CVT's on previous year models.

I took my vehicle to an authorized Nissan dealer for service to determine the cause of loss of power when accelerating. The maintenance department attendant advised that there was an existing extended warranty covering the faulty CVT. However, to determine any defect a diagnostic test had to be done. There was a $100.00 fee for the diagnostic test. If the test revealed a defective CVT the diagnostic test fee would be waived.

I scheduled the service for the following morning. The next morning upon arrival for service a different maintenance attendant advised that my 2011 Murano was not included in the extended warranty. He further stated that the diagnostic test must be done to determine the condition of the CVT and to see if it needed replacement.

The test did not reveal a defective CVT according to the attendant. The only thing found was a bad car battery. A factory representative was consulted who suggested to replace the battery as same could possible affect modules controlling the CVT. I agreed to replacing my battery with a new one.

This service took exactly four hours. Upon departing the dealership and ten minutes on the road the same loss of acceleration was experienced. Two more loss of accelerations occurred before arriving to my residence during a 30 minute trip.

The following day I contacted the Nissan Main Regional Office (1-888-388-0318) and filed a complaint with a representative named Will. Will advised that my complaint would be investigated and someone would contact me with the results of their investigation. The next day I was contacted by a woman from the Main Regional Office. I do not recall her name. She advised me that the defective CVT problem was corrected prior to my vehicle year and the extended warranty had expired. Because my vehicle warranty had expired the CVT in my Murano was no longer covered. She further advised that she did not know why the diagnostic test was inconclusive as to the CVT problem. She further advised she was sorry that the battery replacement did not resolve my complaint.

I feel that the Nissan redesign did not correct this CVT defect and if there is still a factor defect customers should be compensated for replacement or repair. As it stands I am faced with paying for their defective CVT.