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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Nissan Murano body / paint problems

body / paint problem

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2013 Nissan Murano Owner Comments

problem #1

Jan 142014

Murano 6-cyl

  • 20,500 miles


I got this vehicle in April 2013 and complained 9 months later something wrong as I was driving down the street my husband and I smell something burning inside the truck. We begin to see smoke coming from the center console area between both seats. Neither my husband or I smoke, I contact Nissan concerning this matter many times and talk to [xxx]the service manager and was told to bring it in. Where they kept the vehicle and on returning it to us was told that the vehicle was fix. Times before this I have call about the same problem and few time after this. I have spoke to someone in the service department and on the sale floor. My three grandchildren be in this vehicle 75% of the time and it is a safety problem and as of this date 8 Jan 2015 it is in the shop for the same problem been there since the 5 Jan 2015. Talk to [xxx], general manage and [xxx], service manager. We can not ride this vehicle that seem to smoke all the time. So what are Nissan wait for a family of 6 to die in it. This vehicle is not 2 years old yet and before it was a year we had this problem. Been in the shop for the heater cuts off and on while driving without touching it, also back hatch problem that had to be replaced. To many problem to say this was a new vehicle. I need the help it is a safety problem for my family to drive this vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- New Orleans, LA, USA

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