This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a known issue with the transfer cases of these cars (see service bulletin ntb17-003). The axle seals on my car are leaking and can cause dangerous results for anyone operating the car. Nissan needs to recall and fix this known issue immediately.
Multiple transmission issues. Stuttering and jerking at low speed, especially on a slight grade going up. Loss of power from a stop. Slipping when going into gear then jerking. Shift points appear to be erratic. Probably came on slowly but only got to a dangerous or problematic point near the end of the warranty period. Noticed it badly when attempting to pull out into traffic and almost got side swiped.
The contact owns a 2015 Nissan Murano. While driving at low speeds there was an abnormal noise detected. The contact stated that there was also an abnormal shuddering when the vehicle was started. The vehicle was taken to van horn Nissan of sheboygan located at 5515 racetrack rd, sheboygan, wi 53081, phone number; (920) 310-6816 to be diagnosed however, the prognosis was unknown. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was 39,000.
Car hesitates when accelerating causing a danger when car does not go as expected when pulling into traffic. It also jerks and shudders at lower speeds, the car shakes somewhat violently and will stop if you floor the gas pedal. Bought the car brand new from dealer and have brought in for the issue to be told the computer doesn't see a problem. I drive the car daily I know there is an issue and it is dangerous to drive when it chooses not to go when accelerating. It has been a problem since I bought the car and have complained to the dealership numerous times.
- Austin, TX, USA
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The car was bucking at low speeds (10-20 mph) and had a vibration at high speeds (70+). the dealership reported that the diagnostic code was P17F0 and they needed to replace the cvt subassembly and the rpl automatic cvt transaxle assembly and reprogram the A/T control unit.while doing that they discovered they needed to replace the front and rear seals on the leaking transfer case. This is very similar to a recall affecting the cvt on other Nissan vehicles, but that recall did not cover this vehicle.
When accelerating from a stop or at low speed, transmission judders and causes the car to lunge and vibrate till it gets to a higher RPM. At a certain RPM, the car can simple lug repeatedly if the speed is held constant. The car stores an error code and the fix per the dealer is to rebuild the transmission. My vehicle has this issue at only 39,200 miles. While Nissan created a service bulletin for this issue, and was repaired under warranty, a repair this major should be a recall because of how expensive it would be to repair out of warranty. Based on the repair order I was provided, this would've cost over $1,600 for parts alone, and the dealer needed to keep the car for a full week. Multiple anecdotal reports of this issue can be found at https://www.nissanmurano.org/threads/engine-cvt-horrible-skipping-and-lunging.186778/
Cvt transmission is a classic Nissan failure. I have taken the car multiple times to my local Nissan dealer. 1st time, they replaced a faulty valve body, 2nd time they reprogrammed the software, 3rd time they did a vibration software update. Still shudders in lower gears, still has a vibration while idle, but they claim that their technicians "can't feel it" or that they "can't get the car to duplicate". ridiculous. They know the transmission is faulty and they don't want to foot the bill.
We purchased our 2015 Nissan Murano platinum on 1/10/2019. The vehicle has 36,106K. On 1/13/2019 we felt a slight judder with the vehicle. We again felt a judder on 1/15/2019, which was more severe. Although no service light was present, we immediately contacted the dealer and scheduled service for 1/16/2018. Upon completion of the service call, the dealer indicated that the valve body would need replaced, which is covered under warranty. I have read several complaints regarding this issue with Nissan cvts. It is a clear danger to the consumer that if the cvt continues to judder an accident is likely. In addition, issues with the cvt can cause a complete failure of the vehicle, causing serious harm to the consumer. Cars will give a service light when an issue as trivial as tire pressure, low fuel and change engine oil occur. Why when a major mechanical issue is occurring is the car not alerting the operator of a potentially deadly consequence??!!
Car hesitates when accelerating causing a danger when car does not go as expected when pulling into traffic. It also jerks and shudders at lower speeds, the car shakes somewhat violently and will stop if you floor the gas pedal. Bought the car brand new from dealer and have brought in for the issue to be told the computer doesn't see a problem. I drive the car daily I know there is an issue and it is dangerous to drive when it chooses not to go when accelerating.
At about 10,000 miles at low speeds on local city roads, I could sometimes feel vibrations and a lack of acceleration that felt like the transmission couldn't decide what to do. Always at speeds under 20 mph and generally when either slowing down for an intersection or starting to speed up when the traffic light turned green in time that I didn't need to fully stop. After a few of these I took car to dealer and the first time they said there had been no error codes generated and to just keep driving it. After the second or third time I took it to the dealer, now with 12,839 miles on it they reprogrammed the steering angle adjustment and the problem seemed to go away. However, now at 21,000 miles, it seems to be coming back again. I feel like the cvt and computer have a problem communicating with each other in these low-speed situations. This hesitation in acceleration could cause a serious accident and certainly feels unsafe.
Takata recall. When coming to a complete stop just under 20 miles per hour the transmission grabs and slows you down and then releases. This causes you to stop short or stop too far ahead. Either way can be dangerous. Please give us a recall. I don't feel safe
My 2015 Nissan Murano started having some transmission problems at around 20K miles. On low revs specially the transmission jerks and shudders. It's like it can't select the proper gear and it's a couple gears up from where it should be. The vibration is very annoying and potentially unsafe. I took the car to the dealer and they said that they could feel the problem, but that there are no lights in the dashboard. Suggested to keep driving the car until a service light shows up. I think this is unacceptable. I wan to sell my car now, but no one would buy a car that shakes on low revs.
The transfer case and axle seals on my 2015 Nissan Murano have been leaking and the dealer has had the vehicle three different times, within the last month and a half, for numerous days. There was 27,091 miles on it when I took it in on 11-08-17. The dealer has provided a rental each time. The three dates the vehicle went into the dealer are: 11-08-17, 12-02-17 and 12-19-17. I filed a case with Nissan under case #29147756 and gave them a copy of the title showing that it was purchased through my family's business, burkins & foley. I will provide you with a copy if needed.
Cvt shudders at low speeds 20 - 40 mph, the feeling is as if the gears are jamming and banging against each other; immediately releasing accelerator and pressing for harder acceleration temporary suppresses this behavior. Any inclines where car slows down and RPM falls can lead to reoccurrence of the same. Happens 2/3 times when these conditions described above happen. I believe the 'd'-step artificial shifter technology is going out of sync with rest of transmission rotation speed and causing the gears to grind during those D-step adjustments.
Vehicle hestiates - it jerks and shudders when accelerating normaly around 20 mph, and also around 40 mph. It feels like the transmission isn't shifting properly and causing abnormal vibration and instability while trying to accelerate normaly. The vehicle is in motion on city streets and urban highways when this happens. This has happened several times over the last couple of months - and as recently on Sunday August 27, 2017.
At 20K miles in our 2015 Nissan Murano, we experienced the car chugging at speeds under 15mph, turning a corner, accelerating from a stop. The chugging was followed by engine revving. This was followed 2 days later by complete failure while driving at highway speeds. The car would not accelerate at all. It had to be towed to the dealership. The service engine light came on after the engine failed. Nissan cannot determine a cause and is replacing the transmission
Difficulty with gear shift moving out of park into drive, neutral or reverse. Problem occurs with cold engine and warm engine, always from stationary position. Makes a low sounding clunk after finally moving into gear. Resistance of gear shift to move is not consistent but is frequent (about 7 out of every 10 driving events or 70% of the time) no fluid leakage under vehicle has been observed. Problem has existed with car within months of purchase as new vehicle.
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- Broomfield, CO, USA