Moon roof exploded showing glass down into the head liner. had the roof panel been open it would have showered down into the cabin potentially causing injury or distracting me and causing a potential accident. the moon roof was closed at the time of occurrence and there were no large vehicles in front of me at the time that could have sent a road hazard toward my car, the shattering of the glass was load enough that for a moment i thought a tire had blown before realizing it was the roof.

- Slidell, LA, USA

We were driving down the freeway and heard a very loud bang, it sounded like a massive balloon popping. Upon further review we noticed the panoramic sun roof had shattered. There was no sign of any objects hitting the sunroof. Upon further review we have found multiple other complaints online of others with this same problem. There were no warming signs prior to the loud popping. We have not reported it to Nissan or our insurance due to the late hour.

- Phoenix, AZ, USA

the panoramic sunroom exploded and Nissan denied the claim without explanation. the was no contact with an object that resulted in the glass breakage

- Douglasville, GA, USA

The Nissan Murano has a foot activated motion sensor that triggers the rear hatch. With the hatch in the up position I have sat on the rear area to change shoes. On two occasions the hatch has lowered without me triggering it. I believe, if one sits on the rear area and moves either leg back and forth the sensor is triggered. I have noted these concerns with corporate Nissan and they in turn suggested I go to a Nissan dealer and determine if this is a problem. The dealer indicated they will look into it.

- Mission Viejo, CA, USA

Navigation on center console once you program where you are headed, the turn list appears in reverse order (3rd action appears in the top position, 2nd action, then 1st action at bottom of turn list). So to see my next turn, I have to take my eyes off the road, and count down to the 3rd item for my next turn - far too long to take my eyes off the road. And if you have a co-Pilot that reads the directions to you, they are looking at the top direction which is incorrect as this is the 3rd action the driver needs to take. Concerned others might not be aware and can cause an accident. Have tried to research for 2 months. Dealer just contacted Nissan hq and was advised a software update on a 2019 Murano might be available Aug 2020!

- Hamilton, NJ, USA

I was driving to work when I heard a popping noise then glass hitting the sunroof shade above my head. I immediately realized that there was a hole in my sunroof, but I didn't hear anything hit it like a rock; just a popping noise. I pulled off the freeway and parked my car and took pictures of the hole the size of a basketball in my sunroof. If I hadn't of had the shade closed there would be glass all over inside my car and on my person. I called the dealership and told them what happened. After I got the run around from a few folks I finally found someone that told me to bring my car in so they could look at it. After seeing it she told me they have had a few vehicles with the same issue. She said it may be a factory default in the glass. They said it would be fully covered and it would be replaced in about a week. After leaving the dealership I did some research online and found a lot of similar cases and not just with Nissan. Apparently this is happening because vehicle manufacturers are using tempered glass which is what mine has. My dealership told me that this is happening a lot, but not enough to issue a recall. I am turning this issue in so that it might help in requiring these manufacturers to do the right thing. Had I known that this was a possibility I would not have bought this vehicle. I am worried that the replacement sunroof glass will be the same and it could happen again.

- South Weber, UT, USA