This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Something to do with Heat - the drivers side heat does not work but the passenger does. This affects the defrosting of the windshield - cannot defrost with cold air in the winter. I have found several discussion boards detailing the same issues with cost to fix is over $3K.
Nissan has a flaw in their door blend actuators in which over time the actuator motor that turns the HVAC flap gets worn out by the turning of the actuator. Overtime the hole in which the actuator goes into gets worn out, which disables the flap to work properly. This is an issue because in my case, I cannot utilize my defroster or even see under cold conditions if the flap cannot distribute cold air. I am forced to pay 5 grande to fix something that is a necessity. I need to see when driving down the road. Nissan should do something to fix this issue on rouge models of 2015 to current ones.
No heating on drivers side. During winter cannot clear windshield for driving. Consider this a safety hazard as we cannot see clearly enough when driving vehicle in inclement or cold weather. Took to mechanic who advised it was a -€œbend door actuator-€ that needed replacement. Once he got involved, it turns out to be a stripped plastic gear in the heater box. To replace the heater box, the entire dashboard has to be removed which is unheard of on a 2015 car that has not hit 60k in miles. Bought this new, and car has been garaged and properly maintained since purchase.
heat box malfunction it blows cold air from the driver's side and hot from the passenger side I have difficulty seeing in the rain and snow does not defrost the windshield I have had this problem since I bought the car me and my brother and we purchased two identical 2015 Nissan Rogue at the same time and the same dealer.
After taking my car in for the latest maintenance at the dealership, not even a week later my heater/ac stopped working properly. When the air conditioner is on, it blows out hot air... when the heater is on, it blows out cold air! This is very frustrating and only occurs on the drivers side vents for some reason. The remaining vents blow out the correct temperatures. I took the vehicle to a local shop and paid $100 just to have the car diagnosed and they let me know that the heater core needs to be replaced and that it would cost me about $3,000 to repair. I called the dealership to get a second opinion and was informed it would cost me $175 just to look into the issue! I let them know what the local shop said and was told that this was an unlikely issue (which is not what the majority of the internet is saying). The dealer informed me if this was the case it would be upward of $4,000 to replace and that the labor alone is $1,000! This is a frustrating situation because as the weather gets colder, it gets very difficult to defrost my windshield as the heater does not work as needed. Considering many people have complained about this same issue, Nissan should have recalled this a long time ago.
- Huntington Beach, CA, USA
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Hood was inadvertently released by driver due to hood latch release's location next to the fuel door release. Driver then pulled out of gas station onto street. While traveling under 15 miles per hour and within a block, the hood flew upward, obscuring the driver's view, causing damage to the hood, fenders, and cowl filler pieces. Damage has been inspected by the insurance appraiser/body shop manager, who confirmed the hood release safety latch was "frozen" and only became operative after manually manipulating it several times. The same individual mentioned this was the second Rogue in less than a year where he had noted hood damage, again without affecting the windshield or the roof. Cause of damage in that case was only learned after the appraiser had questioned the driver and the driver mentioned that the hood had flown up in a prior unrelated incident.
Nissan Rogue 2015 - sunroof/moonroof shattered suddenly. We were driving on a freeway with cruise control set at 65mph; the weather was sunny, approx. Low 80's. nothing was irregular about the feel of the car, we were not driving under an overpass, other vehicles on the road were not ultra-close to us, and we didn't drive over any objects, then suddenly, we heard a loud bang out of nowhere which harshly startled us and got our hearts pounding. After realizing the car was still operating normally (ie: No flat tire, no steam from the engine, no warning lights etc.) when we stopped to look over the car for any sign of damage, we finally discovered cracked and lifted glass on the exterior of the panoramic moonroof. Looking closer we found numerous more long cracks so we opened the interior sunshade to look up at the glass from the inside of the car, and were astonished to discover the entire rear portion of the sunroof was shattered into little tempered pieces. We were lucky I didn't swerve and potentially cause an accident after the thunderous bang and/or that the glass didn't dangerously cascade on top of us while driving. This is a major motor vehicle safety issue and defect. After researching what could have caused a sunroof to randomly shatter, I'm appalled to learn that this has been a recurring issue on Nissan vehicles for years! my local Nissan dealership/service center said they are not responsible to fix this obvious concern"! we pay extra to have a car with a sun/moonroof, only to discover after the fact, that they are susceptible to exploding suddenly and randomly and shattering into pieces which I'm now informed is my responsibility to fix"
Vehicle heater stopped blowing hot air. It will occasionally work but it does not consistently work. It does not matter if it has been running for a while or not. It is a safety concern during the winter when the windshield fogs up and vision is impaired due to the fog.
I noticed recently that my vehicle's heater is not working properly, when I turn on the defogger/ heater, the passenger side works fine, but the driver's side only blows cold air, which, when living in the North East is a problem on cold days as the window will fog up while driving. Also, this causes me (the driver) to have to resort to wearing a scarf and gloves while driving as it's my side that is freezing. I've done some research and notice that this is a common problem with the Nissan Rogue, and that any attempts to re mediate the problem is only temporary and has been known to happen again. This winter (2019-2020) has been extra cold so I only noticed this now when trying to warm up the car.
During a cold season, there was fog and ice on the windshield and I turned on the defroster to clear it. The heating function of the defroster failed, and I could not clear the windshield or keep it clear as I drove.
My car windshield no longer defrosts making visibility very poor. Heat does not work at all. Had the problem initially when the car was purchased but I thought the poor heat was due to a more environmentally friendly heating system. Heat has continued to get worse with every year of ownership and has not stopped working entirely. Dealer says the heater box is defect and does not allow air over heater core.
During a severe thunderstorm, I tried using the rear windshield wiper only to find out it was installed incorrectly and wipes backwards (downward towards my license plate).
Air conditioning gets warm when set to cool. Causes problems with the defroster if trying to defrost windows from the hot air inside the car which affects visibility. I have read hundreds and hundreds of complaints from others about the exact same problem. Nissan corporate acknowledges the issue, but does not give a resolution, nor will put our a recall. Besides the inconvenience of not having cool air in 100+ degree weather, it makes it worse when you can't get the windows to unfog for clear visibility. This has happened when driving on highway, local roads, and also when stationary at traffic lights, and while in my driveway trying to leave the house. Very sporadic, but happens almost daily, specifically more in the hotter seasons.
The contact owns a 2015 Nissan Rogue. The contact stated that the defroster was inoperable and cold air came out of the vents when the heat was activated. The vehicle was taken to boch Nissan South (685 S Washington St, North attleborough, MA 02760, (508) 466-4542) where the contact was informed that the heat box assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 58,479.
I was driving to work on interstate 20, and all of a sudden I heard a loud sound like a gunshot, and I hear glass shattering. As I immediately pressed on my brakes to slow down, I noticed vehicles behind me slowing down due to glass flying in their direction. My heart was racing and I was so scared and uncertain of what really occurred. I immediately felt cold air in my vehicle as if I had downed a window. I pulled over and called my insurance company.
The contact owns a 2015 Nissan Rogue. While driving 20 mph, the windshield wiper fluid pressure failed to dispense completely. The contact stated that the visibility was very poor and had to pull over to the side of the road to wipe off the front windshield in order to see. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000...updated 03/22/16 consumer stated windshield washer fluid pressure is not adequate to wash the windshield. Updated 05/30/18
2015 Nissan Rogue has glare/reflection from interior dash & vent plate covers reflecting in side mirrors & windows causing poor visibility. Interior is dark grey with shiny chrome fixtures which reflects in side mirrors causing distraction, hazardous safety issue. Daytime can see reflection of driver in window. Nighttime the dash panel with it's lights glare outside driver window blocking side mirror view of traffic visibility. Situation is annoying & a safety concern. Nissan dealership refuses to help correct this problem. This is a new vehicle (purchased on 9/16/15) & Nissan should be responsible for driver safety.
1)when use defrost system window stays moist and does not clear until 30-60 mins causing it very difficult to see. 2)front driver's seat and passenger's seat is too close to console and scrubs against center console when moving seat back and forth. 3)vehicle smells of anti-freeze when enters vehicle. Also for auto to be a 4-cylinder it burns gas quickly. Because the center gear does not lock, it's too easy to mistakenly knock gear out of mode while driving I.e. goes from drive to low or neutral without effort. Also just got an oil change at 10,000 miles, car has about 11,000 miles and computer alerting me that need oil change. I will be bringing vehicle to Nissan of garden city service dept on wed 8/26/15 and will request a complete thorough diagnostic of vehicle and will be prepared to leave vehicle until every thing is corrected in exchange for a loaner vehicle.
A D V E R T I S E M E N T S
- Statesville, NC, USA