This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Nissan Rogue. While driving and making a turn, the steering wheel failed to retract. There were no warning indicators illuminated. The vehicle was taken to Nissan of san juan capistrano (33633 camino capistrano, san juan capistrano, ca 92675, phone: (888) 718-2419) where it was diagnosed that the alignment was off. The vehicle was not repaired. The contact later took the vehicle to irvine Nissan (32 auto center dr, irvine, ca 92618, phone: (888) 319-6984) where it was diagnosed, but a failure could not be found. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 16.
The contact owns a 2017 Nissan Rogue. While in a parking lot with the accelerator pedal slightly depressed, the contact shifted the vehicle into drive. The vehicle accelerated independently without warning, drove over an embankment, and struck a tree. The front passenger side, door, and rear passenger door were damaged. Previously, while driving 60 mph, the steering wheel was stiff and the contact had difficulty steering the vehicle. The vehicle pulled in the opposite direction of the steering. The air bags did not deploy. There were no injuries and a police report was not filed. The vehicle was driven to a local collision center (caliber collision located on 14760 hull street rd, chesterfield, va 23832). The mechanic stated that there was a wheel alignment and steering column failure, which needed to be repaired. The front bumper, rt fog lamps, bumper grill, front camera, fender, wheel and pinion, windshield, front door panel/shell, door handle, door trim, and back door/quarter panel were repaired. The vehicle was not destroyed. The manufacturer instructed the contact to take the vehicle to the dealer. The vehicle was taken to vaden Nissan of savannah (located on 10421 abercorn St, savannah, ga 31419) where it was determined that there was a wheel alignment failure. The manufacturer had engineers inspect the vehicle who did not find any additional failures. The manufacturer provided case number: 25674414. The failure mileage was approximately 1,500.
- Hinesville, GA, USA
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- Rancho Santa Margarita, CA, USA