Airbags failed to deploy in an accident at 55 mph.

- Genoa, WI, USA

Airbag inflator recall was repaired but the airbag light on the dash did not go off or clear, further diagnostic tool showed airbag sensor was flashing and broken clock spring was listed on diagnostic sheet. Nissan dealership did not repair the airbag sensor or change or fix clock spring therefore still being a safety hazard during deployment, which can lead to metal fragments breaking and bursting thru causing possible threat by shooting metal fragments to car occupants. Nissan airbag recalled the inflator for the specific reason of repairing it completely free of possible injury from metal fragments breaking during deployment and Nissan did not repair it. The recall states dealership is not to release vehicle until successful inspection. It is not repaired and still poses the same threat the recall states. It's now reported as fixed to manufacture, stating zero recalls. The 97.7 million dollar lawsuit Amended requirements Sept 2017 for dealership to repair to full inspection regulations. Dealership should fix the clock spring free because it directly impacts deployment of airbag and inflators. It's been a little over 30 days since recall repair, how can I get help making Nissan dealership responsible to replace clock spring?

- New Port Richey, FL, USA

Before we can get the car fixed while the airbag recall was in effect, while driving the car caught on fire.

- Sebastien, FL, USA

Defective air bags

- Lytle, TX, USA

The contact owns a 2009 Nissan Versa. The contact stated that her granddaughter placed her back pack on the passenger's side seat. Upon closing the passenger's side door, the passenger's side air bag deployed without warning. The contact's granddaughter drove the vehicle to the contact's home. Upon inspection of the vehicle, the contact observed that the entire passenger seat was split open. Also, the frame on the passenger side window was completely detached due to the failure. The contact spoke with the manufacturer and was provided a claim number and was informed that the matter would be investigated by the claims department. The contact then received a phone call from the manufacturer who informed her that they would contact an inspector to investigate the failure. The contact was instructed to take the vehicle to Nissan of richmond (11401 w broad St, henrico, va 23233) once an inspector was found. Later, an inspector contacted her and she drove the vehicle to the designated dealer. After the inspection, the inspector informed her that the findings would be submitted to the claims department. The contact had yet to hear from anyone at Nissan in regards to the investigation. The vehicle had yet to be repaired. The failure mileage was approximately 108,000.

- Henrico, VA, USA

I was involved in a auto accident, air bags didn't deploy and seat popped off & started smoking.

- Sacramento, CA, USA

The contact owns a 2009 Nissan Versa. The contact stated that the air bag warning light was illuminated. The vehicle was repaired under an unknown air bag recall however, after the repair was performed the failure recurred. The vehicle was provided a second repair under the unknown recall however, the failure recurred. Busam Nissan of cincinnati located at (1501 E. kemper rd, cincinnati, oh 45246), 513-854-1788), was contacted and the contact was informed that the vehicle was not entitled to another free repair due to the mileage on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.

- Cincinnati, OH, USA

The contact called on behalf of her daughter who was the driver. Contact is the owner of a 2009 Nissan Versa. The contact stated that while her daughter was driving at 65 mph went air borne and struck an embankment wall on the passenger side the drivers side and the front driver side. The contact stated that the driver's front or side air bags failed to deploy however, the passenger side air bags deployed. The contact's daughter suffered a concussion and was transported by ambulance to the hospital. A police report was filed with case number: [xxx]. the vehicle was towed to a tow lot and deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 101,000. Consumer did see the recall and had it fixed at Nissan North. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')

- Westerville, OH, USA

My 2009 Nissan Versa has a recall for the driver and passenger airbags. I live in an area with no direct access to a Nissan dealership, and would need the car to be barged to the nearest one. Nissan has refused to barge the car to the nearest dealership to fix the recall issue. Nissan is refusing to fix the recall issue locally where there is no dealership available or Nissan certified mechanics. I have requested the part to be shipped to a local mechanic for it to be fixed, but was denied. I asked to purchase the part and have a local mechanic install it and was told that was not possible. So at this time Nissan is denying any possible route to have the airbag recall fixed. All I want is to have the part replaced so I am no longer at risk of death due to projectile metal shrapnel in event of an accident from the airbag canister exploding. Nissan is refusing to allow any avenue to have the issue fixed locally or to move the vehicle to the nearest dealership. Numerous and repeated attempts to get this issue resolved with Nissan have lead nowhere. At every new phone call all prior information has been lost and the issue must be re-explained. I am inevitably told they will look more into and promise to get back to me, out of 3 calls to Nissan directly and approximately 10+ calls to the company handling the recall, I have yet to receive a single call back. I do not wish to die in a car accident, I am willing to pay for the part and labor to be completed locally. Any assistance in getting Nissan to allow my car to be fixed so it is no longer at risk of the airbag canister exploding and injuring myself and passengers would be greatly appreciated. Thank you.

- Juneau, AK, USA

Takata recall. The contact owned a 2009 Nissan Versa. The contact stated that while her daughter was proceeding from a stop sign at approximately 15 mph, the vehicle was struck on the front drivers side by another vehicle. The contact stated the airbags deployed with metal shrapnel. The contact stated that there was an unknown warning light illuminated prior to the collision. A police report was filed. The contact was taken to urgent care where they were diagnosed with chemical burns on both right and left hands. The vehicle was towed to an independent mechanic which deemed the vehicle a total loss. The manufacturer or the local dealer were not contacted. The contact received a notice from the Kentucky cabinet alerting her of a recall on her vehicle VIN approximately one year after the collision. The vehicle mileage was unknown.

- Louisville, KY, USA

Dear sir/madam this is not really a complaint. I just wanted to let you know that I took care of the recall for airbags two years ago, but it looks like the dealership never registered that they fixed the issue, and thus I keep receiving letters stating that I need to take care of it. I fixed the airbag recall issue at a Nissan dealership in montgomery, please stop sending me letters asking me to fix it. Regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Prattville, AL, USA

2009 Nissan Versa. Consumer writes in regards to illuminated airbag lights after takata airbag safety recall repair.

- Farmingville, NY, USA

2009 Nissan Versa. Dot I- inquiry on behalf of the constituent regarding Nissan not replacing his airbag due to recall.

- Denton, TX, USA

The contact owned a 2009 Nissan Versa. While driving 50 mph over ice, the vehicle slid and crashed into a wall. Only the driver's air bag deployed. The contact sustained eye, head, and rib injuries that required medical attention. A police report was filed. The vehicle was towed to a tow yard and deemed destroyed by the insurance company. The manufacturer was notified of the failure. The dealer was not contacted. The failure mileage was 85,000.

- Turtle Creek, PA, USA

2009 Nissan Versa S/sl. Consumer writes with regard to safety recall for defective airbag and payment charge issues.

- Fairfax, VA, USA

"takata recall" took in for service/repair and now warning light is on. Have received several notices to bring car into a dealer to have the recall fixed regarding the takata airbags. I have had no warning lights or any issues up until bringing the car in for repair for the recall on the takata airbags. Upon taking car to stevens creek Nissan workorder 170159 July 11, 2018, my car was returned to me after what was noted on the work order as remove and replace air bag inflator, campaign PM685 Versa hatchback. My car is a 4 door sedan, not a hatchback. Upon driving off with my car the warning light "airbag" is no flashing and will not go off. This indicates something was not done correctly and now Nissan refuses to correct their error unless I pay out of pocket for a dieanostic plus repair fees and labor. I have never had any issues whatsoever with my car until taking it into stevens creek Nissan to have a recall for the takata airbags addressed. Before I seek any legal action I wanted to reach out to you for some assistance. How safe am I driving my car with this warning light "airbag" " why would a recall on the takata airbags cause a issue after they were addressed/fixed by Nissan stevens creek? am I to be killed on the road or worse before Nissan/takata will take responsibility for a recall, fix, error"

- San Jose, CA, USA

Takata inflators- on 05/19/17 the sevice dept of Nissan of lake charles, 1700 seibarth dr, . lake charles, la 70615 allegedly replaced the passenger side airbag inflator (part # 98561-em39A) as per recall PM657 07-11 Versa airbag ntb17-037 (recall 3), nics275803. If this procedure was not properly executed or logged, please notify this owner forthwith.

- Lake Charles, LA, USA

Handle on door came off recall on air bags

- Coatesville, PA, USA

The contact owns a 2009 Nissan Versa. The contact stated that the air bag warning indicator illuminated after the vehicle was serviced per an unknown recall campaign at baytown Nissan (5445 I-10 East, baytown, tx 77521, (281) 394-1995). The contact was concerned for his safety and took the vehicle back to the dealer. The vehicle was not diagnosed or repair due to the diagnostic and repair fees. The manufacturer was notified of the failure and did not assist. The recall information was unavailable. The approximate failure mileage was 42,757.

- Baytown, TX, USA

Takata recall ~ I traded this car in for a newer one. Because of this recall, no fix existing, not knowing when a fix might come in, I had to take a $500 loss. Will I get reimbursed for this? thanks

- Gibbsboro, NJ, USA