really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
39,434 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Nissan Versa steering problems

steering problem

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2011 Nissan Versa Owner Comments

problem #10

Jul 122016


  • 75,500 miles


The power steering light on my 2011 Versa occasionally goes on and the power steering goes out. I shut the car off and then the problem seems to go away. This has happened maybe 3-4 times in the past 4 months" I called the dealer to see if they can fix it and they said it is something that I should try to live with since it is so rare. They offered no solution or a way for them to determine the problem. My daughter drives this car and it makes me nervous that the power steering could go out at any time. I can't imagine that this is an acceptable solution for a Nissan product? this seems like a serious safety concern"

- Glen Ellyn, IL, USA

problem #9

Mar 302016


  • 87,300 miles
Car making noises when turning. Strut bearings replaced. Recall serviced on front coil springs. Car is at 87800 miles but at 87300 engine started making knocking/pinging/clicking/ticking noises. Took to Nissan. Mechanic said Nissan engineers say this is normal for their 4 cylinder motors. Said he couldn't locate source of sound but possibly cylinder 2 or 3. he told me until check engine light comes on or until engine fails don't worry about me to keep oil changed every 3700 miles and run engine restore products in with oil changes. I tried this the next day, and noise became worse. The car has never been run low on oil, has been serviced like it was supposed to be, never smokes or burns oil, oil always looks clean at oil changes. Since the noise started, there is decreased fuel mileage. Other than that, the sound and it's tune so to speak, have been the only changes as far the engine goes. The suspension/steering still isn't right. After bearings replaced, some noise went away while turning, but now turning either way, when first taking off, vehicle makes weird clunking noises. I'm wondering if it has bad struts?

- Harrisonburg, VA, USA

problem #8

Jan 272016


  • 33,000 miles
Power steering light came on after initially starting the vehicle. Power steering shut down completely. Will randomly fix itself after turning car off and restarting.

- Redlands, CA, USA

problem #7

Nov 202014


  • 95,000 miles


The contact owns a 2011 Nissan Versa. The contact stated that when making a sharp turn, the steering wheel seized or became loose without warning. The vehicle was taken to two dealers, but the failure could not be duplicated. One dealer recommended that all four tires needed to be replaced. The vehicle was repaired, but the failure persisted. On one occasion, while driving at approximately 60 mph and merging to the left lane, the steering wheel became loose and suddenly seized. As a result, the contact lost control of the vehicle and crashed into five trees. A police report was filed. The contact sustained injuries to the right wrist, cervical strains, muscle spasms and the left shoulder was impacted and required medical attention. The vehicle was towed to an impound lot, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

- Sumter, SC, USA

problem #6

Feb 112015

Versa 4-cyl

  • 29,903 miles
I was dropping off someone, the car was idling, and once it was clear to drive the power steering went out and it was very hard to turn the steering wheel. I drove it to a school that was a mile away, parked, and then turn it off. I gave it a couple of minutes and then I turned it on and the steering worked fine. So far it has not happened again. This car is almost 4 years old and only has 30,000 miles. We are very surprised, though I have gone on some Nissan websites and saw that this is happening to other owners. Currently this is not under recall, but are hoping it will be. We took it to Nissan this weekend and they told us the part runs 600.00$, the diagnostic test is 175.00$, and then the labor cost. We were not expecting to have such an expensive problem with the newest car we own. Please let me know if I there is anything further that I can do. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Sunnyvale, CA, USA

problem #5

Mar 092013


  • 1,100 miles
The contact owned a 2011 Nissan Versa. While driving 30 mph, the steering seized and the brakes failed to stop the vehicle. Prior to the failure, the windshield wipers activated, the interior and exterior lighting flashed, and the doors locked and unlocked. The vehicle crashed into a pole. The driver suffered from bruises to the upper chest and burned hands due to the air bag deployment. The passenger sustained bruises to the chest and waist area. Medical attention was received at the scene of the accident. A police report was filed. The vehicle was destroyed and towed to a repair shop. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 1,100.

- High Point , SC, USA

problem #4

Mar 292014


  • 45,000 miles


I was driving home and the steering wheel locked up. Cauaing me to hit a parked car.

- Lincoln, NE, USA

problem #3

May 092013

Versa 4-cyl

  • 1,150 miles
The contact owns a 2011 Nissan Versa. The contact stated that while attempting to enter the vehicle, the power locks and electrical system failed. The contact also stated that while driving 25 mph, the power steering assist and the brakes failed without warning, causing her to crash into a telephone pole. The vehicle was destroyed. The contact sustained head trauma and burns to the hands. The passenger sustained back injuries, a hematoma and bruising to the left leg. A police report was filed. The vehicle was not inspected to determine the cause of the failure. The manufacturer was notified. The approximate failure mileage was 1,150.

- Highpoint , NC, USA

problem #2

Apr 212011


  • 22,000 miles
I have a major steering issue with my 2009 Nissan Versa sl. The dealership, southern states Nissan in raleigh nc, has attempted to fix the vehicle 4 times, but has failed. When making right turns I experience clunking, popping, and vibrations at low speeds. The service has not been satisfactory because I have already taken the car back on four separate occasions, and the problem persists. I have had the same issue with my Versa for more than a year, and I have taken the vehicle in for repair on 4 separate occasions. The Versa makes a slight "thunk" noise when making slow right hand turns, and I can also feel it in the steering wheel. It seems more prevalent when leaving a parking lot or driveway, when I turn right (or move the wheel back right after a left hand turn, to straighten out the car). All these issues are acting when the vehicle is driving slowly and making right turns, and more so when going up or down elevations, it happens very loudly after the steering wheel has been rotated from the full clockwise (right hand turn) and is being returned to the straight ahead position. The clunk is always there at 1 to 1 1/4 turn from the full clockwise stop.

- Raleigh, NC, USA

problem #1

Dec 052010


  • 4,386 miles
The contact rented a 2011 Nissan Versa. The contact stated that the tire rod fractured on the front driver side while traveling 25 mph. The contact stated that the steel belt was visible on both front tires. The contact did not have the vehicle inspected but it was returned to the vehicle rental company. The VIN was not available. The failure mileage was 4,386.

- Futuay-Varina, NC, USA

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