This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was exiting the freeway, sped up from about 55mph to pass a semi before the exit narrowed and my '16 RAM 1500 Ecodiesel just stopped working. I got warning lights one after another, "engine oil low pressure", "electric system" "brake system" basically the whole christmas tree lit up. I was almost hit and probably killed by the 18 wheeler I just passed, coasted to a stop and pulled over. Engine would not start back up. Got towed to a shop. Mechanic found that the "crankshaft tone ring/wheel" had lost some of it's magnetic material and that caused the almost catastrophic shut down. Mechanic found Chrysler safety recall W58 and W68 that are for this exact issue for my exact make, model, year and engine type- so I call RAM/Chrysler and they say it's my problem because my VIN is not subject to these recalls. I asked them if the recall is for this exact issue, for the exact make, model, year, and engine then how do can they refuse to even escalate the issue or look into it. This is a known issue, I almost died and am out a couple thousand dollars. The contact is requesting to be reimbursed $1700 for the repairs.
I own 2016 Ram 1500 Crew Cab 4x4 SLT Big Horn. I purchased the truck in June 2019 at our local Dodge Dealership in Vinita, Oklahoma with 59k on it. Truck ran fine, did have the Hemi Tick startin until December 20,2021 and the CEL came on. Personally had my husband, CAT Certified Diesel Mechanic run the codes. To witch P062A Circuit "A" Fuel Pump Range/Performance Code was given. Truck was parked and dealership, Vance Dodge Miami, OK was called. Truck taken on December 28,2021. Told the tech before hand while our daughters Nitro was getting fixed when he got my truck to go through it and make sure no other issues. Once truck was there few days later they called telling me that I had 4 broken Exhaust Manifold Bolts, needed another new battery, and CEL was on due to Fuel Pressure Switch failure. Picked truck up Jan 6, 2022. Did not even get out of city limits when CEL back on. Drove it 15 miles home. Changed the battery with brand new one. CEL back on, called dealership, requested Manager. Told to bring back in the following Monday. Truck back @ dealership Jan 10, 2022 just picked back up Feb 2,2022 to witch CEL IS STILL ON. after a month they fixed a 200 dollar connector behind the driver wheel and it still has not fixed the frickin issue. Now it's still throwing P062A code. Dealership acted as if they was beyond annoyed by me & my truck. Will yet again call them Monday. And now my exhaust is rattling that they just had off. I have paid out of pocket for all these repairs and they are getting beyond expensive and I'm not the only one with these issues. My truck has had all work done when suggested if not before. As well as the original owner who I know. My truck is not abused or neglected. I don't put cheap parts on it either, had I had been able to find ARP Manifold Bolts it would have gotten them.. This is getting beyond ridiculous.. Something needs to be done I spent way too much money for my truck to have all these issues. BTW, my truck is paid for I owe $0
On Tuesday January 4th 2022 I was driving my vehicle on interstate 10 at approximately 75 mph, as I was driving my vehicle lost all power and shut off leaving me with no brakes or power steering, I coasted to the off ramp. At which time I was coming up on an intersection where I attempted to apply my brakes to prevent me from rear ending several vehicles. My brakes did not engage properly my steering very stiff and hard to turn, I barley made it around the vehicles in front of me. I then coasted as far as the vehicle would go not being able to stop, leaving me in an active intersection right on the off ramp. I have contacted the manufacturer in regards to recall W58 which is the crankshaft position sensor and tone wheel which 85% of these trucks where recalled for. I was dismissed and told they would not speak with me again. After this I believe it is to my best interest to file a safety report with you guys!
The contact owns a 2016 RAM 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality, electronic braking, and motive power. The contact stated that several vehicles nearly crashed into the vehicle. The vehicle independently came to a stop. There were no warning lights illuminated. The vehicle was towed to an independent mechanic but was not repaired. The contact was notified of NHTSA campaign number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 126,600.
Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!
- Carver, MA, USA
Search CarComplaints.com for these popular complaint phrases...
A recent service on my RAM prompted a discussion with another customer and subsequently the service manager of the dealer. The topic was exhaust manifold leaks with the RAM 5.7 liter hemi engine. The dealership was repairing 2 that day and the service manager says that-??s a typical day. The issue is that after 40,000 miles, one or more of the exhaust manifold bolts fatigue and fail which causes an exhaust leak. Of course and exhaust leak in the engine room is a huge safety risk for the exhaust gases can be drawn into the passenger compartment through the intakes just behind the hood. The leak also causes an emissions violation and can cause fuel economy performance issues. This issue affects models from 2008 to present. RAM has made a design change to fix the issue but has not issued a recall. I was told that it-??s highly likely I will have the issue. I cannot believe a recall has not been required. Exhaust leaks are extremely dangerous.
The contact owns a 2016 Ram 1500. The contact stated while reversing into a parking spot, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated he replaced the battery himself, but the vehicle failed to restart. The dealer and the manufacturer were notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 88,001.
Cam shaft went out in March of 2021. Causes the truck to have sudden lose of power. Purchased RAM brand new in November 2016, wouldn't expect the Engine/Cam shaft to go out before 5 years.
Truck was at the dealer for Recalls repairs & Maintenance. After weekend driving to work, engine fire occurred, truck totaled. Per nationwide insurance letter received 7-7 under "next steps" it gave this website to report this to you. I would like to be notified of outcome
This issue is apperently so well know, it has its own name. HEMI TICK. The bolts on the exhaust manifold break, causing an exhaust leak. The sound of the leak is where the term "HEMI TICK" gets its name.
On 5/27/21 while driving on a highway 295 in Virginia, the truck engine shutoff while driving 70 mph in lane 3 of a four lane highway. Engine would not restart and braking/steering was also affected. Diagnostics and Chrysler/Ram dealer mechanic confirmed the magnetic material on the tone wheel failed and the engine was not able to determine the position of the crankshaft so the engine stalled. The dealer attempted to address this using the W58/NHTSA 20V-475 software remediation of the powertrain control module but this failed. The dealer confirmed the tone wheel needed to be replaced. I have the defective tone wheel. I called Chrysler to report but they said this VIN # was not covered by the recall W68/NHTSA 20V-475 despite the circumstances being identical. There were no other warning lights or symptoms before this incident.
Exhaust rear passenger bolts broke last year when vehicle had 60k miles and now has 130k and drivers side rear bolt has broken. Last time the warranty covered it and now my truck is out of warranty to do the driver side. I googled it and it seems to be a problem with 2009 rams with hemi. Exhaust leak is fairly loud and goes away as the engine warms up.. just wanted to see if there is so many clams of this same part (bolt) is or will there be a recall.... Because of the bolt braking they will have to replace the head.. Its like a $3,000 plus job.
Personally, just 3 weeks ago. My 3rd engine failed. It looks like they're going to put a 4th. I own a 2016 ecodiesel 4X4 big horn. Always taken it to the dealer for maintenance and never drove it rough and rarely towed. 1st engine went out at 55,747 miles. 2nd engine went out at 112,482 miles. 3rd engine went out at 144,806 miles ever since the 1st engine failure. I've tried to have them buy it back with fca refusing everytime. After the 1st one. I knew the sound you described and knew the engine was about to fail so I started recording it in my phone. Now I have 2 video documentation on 2 separate failures. Let's see them try to explain this one. I've had a lawyer involved now because they don't listen to the little guy, so now I have to take them to court. 2 out of the 3 times my engine went out, I was almost hit from behind and had to swerve off the road.
I have a 2016 Ram 1500 ecodiesel. The computer was reprogrammed to comply with the emissions lawsuit brought against fca. After this update, the vehicle fuel mileage dropped about 18% which is less than the advertised mileage. The vehicle also lost power (I have no way of measuring) but a noticeable difference when towing. Last but most importantly, there is a terrible throttle response lag when the engine is cold. This issue has caused some near crash scenarios for me when attempting to pull out on a busy road. Specifically, when accelerating from a stop or while rolling when the engine is cold, the throttle must be pushed between 3/4 and full to get the vehicle to respond (I've read this is caused by the cold turbine). This occurs every day with the masters near accident occurring today while leaving the dealership. I have taken the vehicle to 3 different dealers and made complaints directly to fca with no satisfactory answers to address the problems.
The contact owns a 2016 Ram 1500. The contact stated while driving 55 mph, his wife heard an abnormal sound coming from the engine. There was also and abnormal oil odor inside the vehicle. The contact pulled over and the oil pressure low, check oil warning light illuminated and the vehicle stalled. The contact exited the vehicle and saw a large amount of oil on the roadway. The vehicle was towed to autoworld Dodge Chrysler Jeep Ram (1370 auto center dr, petaluma, ca 94952) and was diagnosed with engine failure. The contact stated that the vehicle was properly maintained, and was up-to-date on all maintenance repairs. The manufacturer was notified of the failure, and the contact requested that a new engine be expedited to the dealer. The engine was expedited to the dealer and the engine was replaced. The vehicle was repaired. The failure mileage was approximately 75,000.
A D V E R T I S E M E N T S
- Alvin, TX, USA