This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have had my 2018 Subaru Forester for almost 4 years now and it has approx. 29855 miles. Before the crack appeared I had no damage to my windshield. While driving down the interstate, I heard a a slight pop almost like a bottle dent popping out because of carbonation at the time their were no other vehicles traveling in my vicinity, shortly after hearing the noise my passenger noticed the crack.
The windshield has a crack stemming from the bottom left (driver side) going across to the right (passenger side) and there isn't any signs of it being caused by road debris. It just appeared as I was getting home.
I was on the highway and my windshield suddenly cracked in my field of view, creating a safety hazard. Once stopped, I discovered that there was a tiny chip near the bottom center of the windshield, near the heating element beneath the wipers, so small that I was unaware of anything ever hitting it while driving. Something so small should not have compromised the windshield in such a major way, making it difficult for me to see.
My windshield has cracked easily in multiple locations while driving on the freeway. In the little over a year that I have owned this vehicle it has cracked sooner and more often than my two prior vehicles. The ease of which my windshield has cracked is concerning for the safety of the driver due to the integrity of the windshield being so easily impaired.
- Lynnwood, WA, USA
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Found a 10" crack in the windshield after parking in a garage overnight. It runs horizontal from about the middle of the passenger side window edge toward the center. It happened while the car was parked overnight.
Vehicle was stationary, parked, engine was off, no one was in the car. Crack spontaneously appeared from base of windshield up about 5 inches. There was no crack in the windshield when I parked the car. There was no rock chip on the way up. I looked closely at the crack and there is no evidence of a rock chip, no divot anywhere along the crack, none whatsoever. When I returned, a crack had spontaneously appeared. The service dept at eastside Subaru in kirkland, wa, said to call my insurance and that it's not covered though the car has basic warranty and an extended warranty.
Windshield got cracked without any visible reason while parked in garage, and crack gradually went all across the window. That made driving not safe. Windshield replacement was not covered by warranty and did cost a bit over $1500 including eyesight recalibration. All paperwork for repair/calibration is available.
I was scraping ice off the windshield with a plastic/typical ice scraper and it shattered at the edge of the windshield on the driver side, which then caused a 5" crack which has continued to lengthen. The car was stationary in my driveway at the time.
On July 5, 2019, I had my windshield replaced after multiple cracks appeared on both the driver's side and the top-middle part. The driver's side crack was from debris that impacted it directly while driving on city streets. The additional crack at the top-middle part was unexplained as there was no impact on it by rocks or debris while driving. A year later on September 19, 2020, I had the windshield replaced a second time after a rock impacted the side edge of the windshield and frame of the car sending spider cracks into the middle layer of the windshield. This happened in mid-August. A third incident occurred on October 18, 2020, when a small rock hit the windshield in the middle causing the windshield to crack in the middle layer and is now being sealed.
A D V E R T I S E M E N T S
- Sherwood, AR, USA