This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Windshield cracked due to an unknown reason. 13" crack in the center of the windshield starting at the base. Vehicle was stationary. My only speculation is that snow covered the windshield during the night and the sun heated the interior of the vehicle in the morning causing an abrupt temperature stress on the glass. Defective windshield.
When I was driving on the highway, a small rock hit my windshield in the left corner (from the driver's perspective) of the windshield. Although the initial damage to the windshield was a small dent in the windshield (pictured below) the crack started spreading as we drove and reached over 2/3 of the windshield in length (also pictured below). It seems unreasonable that such a small dent should cause more than half of the windshield to crack. As a result, I think that the weak construction of the windshield is what caused this large damage to it. Although the crack isn't seeming to spread past its current length, it is still a concern that the windshield might break in half at some point in the future, especially during the winter or if another small rock were to hit it.
The windshield of my 2018 Forester spontaneously cracked eight months after purchase while driving on I-25 eight months after purchase. There was no collision or impact that caused the crack. I had the windshield replaced by safelite autoglass on March 26, 2019. The cost for replacement after insurance was $200.
Cracked windshield appear out of nowhere during the month of July 2019. Vehicle was stationary in my garage. Noticed it next morning when starting the vehicle in my garage. Car not even a year old. No rock or hail was in contact with windshield prior day or even up to this day.
- Highlands Ranch, CO, USA
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I purchased a 3 month used certified 2018 Subaru Forester xt from a dealer. After driving for commuting for a month or so, I realized there was a crack on the windshield. I don't know what caused it or how it happened but one day I saw the crack out of no where.
We recently bought the car certified pre-owned and less than a week later there was a mysterious chip out of the windshield. Nothing happened while we were driving to cause this chip, so I believe it happened while stationary.
Windshield crack/chip. I noticed this while at a stoplight and not in motion. Chip seemed to appear on it's own. This seems to be a very common issue on these model Foresters, glass isn't up to par.
The contact owns a 2018 Subaru Forester. The contact stated while entering the vehicle, it was discovered that there was another crack in the windshield. The contact stated there were no rocks or any foreign objects that caused the crack. The contact stated that the windshield was replaced once for a similar failure. The vehicle was not taken to be inspected nor repaired. Neither a dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 30,000.
Unknown. I drove my car back from a weekend trip and saw no damage during that time. I then parked in my driveway and did not drive my car again for 3 days. When I returned to drive my car, there was a large crack across the driver's side of the windshield. The crack did not seem to have propagated from damage from a projectile and was not present when I had driven my car 3 days earlier. Based on the size and location of the crack, I had to replace the windshield.
The contact owns a 2018 Subaru Forester. The contact stated while entering the vehicle she noticed a crack in the windshield. The vehicle was not taken to a dealer or independent mechanic for repairs. The manufacturer was not notified of this issue. The approximate failure mileage was not available.
I was driving down highway no one was around me. I heard a small ping. The next morning there was a large crack across the driver side. I have never had a windshield crack even with much more force. My first thought was the windshield is defective. The same thing happened to my sister who bought a new crosstrek.
Defective windshield. No stones or rocks hit it. Just started cracking in numerous locations from cold weather. Seemed like it cracked when the defroster was put on in cold weather. Cracks everywhere.
A D V E R T I S E M E N T S
- Philipsburg, PW, USA