This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my 2018 Subaru Forester in December of 2018. In August of 2019, a small pebble hit the lower left side of my windshield while I was driving home from work on a city street. The next afternoon, I noticed an approximate 2 foot crack across the left side of my windshield when I got in my car, and it significantly impaired my ability to see as it was right in the middle of my line of vision. I had to wait about a month until a replacement windshield was approved by my insurance, ordered by a local repair shop, and finally installed in my vehicle. Less than four months after replacing my windshield, a tiny pebble the size of a pinhead hit the lower left side of my windshield again. I couldn't even see a mark, it was so small. One day when I was getting in my car, I noticed a foot long crack in almost the exact same place as last time. Once again, it is impairing my ability to see well. My car has 10,000 miles on it and I rarely drive other than to work and back home. I've had several other cars in the past 18 years and have driven them much more than this vehicle and never once did my previous windshields ever crack. It seems like Subaru must have defective windshields as they crack far too easily. This seems like a major safety issue and needs to be investigated.
On several occasions while driving on the highway, my eyesight feature suddenly disengages and my cruise control ceases to work and no lane assist or other safety features contained with the "eyesight package" work for extended periods of time. This has occurred when it is raining or snowing.
Multiple cracks on the windshield. Some cracks are from very small rocks and my insurance covered it. The most recent crack is very large and didnt appear to start from any rock. This windshield feels very unsafe.the vehicle was stationary.
- Fullerton, CA, USA
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A spontaneous crack in front windshield with no history or evidence of rock whip or damage occurred with brand new vehicle (130 miles), crack began at roof line in area immediately above the rearview mirror and extended below the "dot shading" around the rear view mirror. Glass repair person noted no evidence of damage, window was replaced and billed to my insurance. Now at 32,000 miles in the same location, another crack has appeared. Glass repair person again reports no evidence of rock chip or damage, and he thinks that the crack seems to be on the inside, not on the outside. I am the only driver, and the car is garaged when not in use.. I am not certain of the date this occurred the first or second time because it begins in an area where the mirror obstructs my view of it and I don't notice until it extends beyond the rearview mirror. First time it was noted when I took care in to have glass treatment put on (to reduce night glare) and they were unable to do it because of the crack. The car only had 136 miles at this time. Second time I noticed it about 11/2/19. Scheduled for replacement on 12/5/19.
The contact owns a 2018 Subaru Forester. When the contact pressed the defrost button, a small crack was noticed on the windshield. The crack progressively grew larger and developed into a crack from the center of the windshield all the way to the roof. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 16,000. The VIN was unavailable.
I was driving on a side street, about 20mph when the rear door window on the drivers side shattered. It appeared spontaneous, I didn't specifically hear anything hit the window, and I don't remember there being other cars around that would've kicked something up off the road...I just heard a pop and all the glass shattering. Earlier that morning I had heard creaking noises that I had thought was just stuff moving around in the back of the car, but maybe it was the window beginning to fail?
Windshield was chipped by a flying rock 1/2 inch from lr corner while driving. Next day while parked in a parking lot during the day, a 3 foot crack developed in windshield. The next day the windshield cracked in half while sitting in the sun while parked. Replaced windshield and now the passanger side of the front seat floods when it rains.
I was driving down my street (a side street in front of my house) and the car in front of me spit out a rock. It hit my windshield and broke. It broke from left to right, almost completely across. My dealer had to order the wind shield. It was installed on 9/8/18 which also required a re-calibration of the eye sight system. I have the receipts from the dealer, but didn't want to upload them since it had personal information on them.
I just read of a class action suit against Subaru for defective windshields in late model Foresters. We had to replace the windshield on our 2018 Subaru Forester in August of 2018. We came out of the house one day and noticed the crack in the windshield. We did not know there was a widespread problem with this issue.
I woke up one morning to find a crack in my windshield in the bottom right (passenger side). I park my car in our driveway, not in the street. I rarely even drive on the highway as I work a half mile from my house.
Was driving along on the freeway on my way to work, heard a crack, but did not pay much attention. When I got to work, I saw a crack in the bottom part of the windshield approx 2inches in length. When I got back from work and looked at the crack the next day, it appears that's the crack grew another 2 inches. Called my dealer ship and soa (Subaru of America and filled a report and asked if my less that 1 year old car that had its windshield crack spontaneously is covered, I was told not and that replacement parts will cost est $750.
While driving on a paved road(no gravel or rocks present), my windshield cracked in the lower passenger side. I had the windshield replaced and the safety system recalibrated at a cost of almost $900.I was driving on a straight road at about 45 mph at the time.
A D V E R T I S E M E N T S
- Snohomish, WA, USA