This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 10/23/19, I noticed a crack in the windshield of my 2019 Subaru Forester. I had not seen or heard anything hit the windshield prior to seeing the crack. I took the Subaru Forester to the dealership from where I bought it and was informed that windshield replacement was not covered by my warranty. I then paid safelite $772.10 on 10/25/19 to replace the windshield.
Very small rock hit windshield while on highway, causing tiny chip near the driver's a pillar. Within 24 hours the window had cracked across the length of the windshield, necessitating replacement. I have a photo. I believe the resulting destruction of the entire windshield due to a very small chip is preposterous and should not have occurred.
The contact owns a 2019 Subaru Forester. While driving 40 mph, the contact heard a loud cracking sound coming from the driver's side window. The contact pulled over and felt some rough spots that were cracks on the glass. The contact called kearny mesa Subaru (4797 convoy St, san diego, ca 92111, (858) 278-7100) and was informed to call her insurance company because they could not assist. The contact scheduled an appointment with a window repair company. The cause of the failure was not determined. The manufacturer was not notified. The failure mileage was 2,731.
- Oceanside, CA, USA
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Noticed a half inch crack on far passenger side of windshield. No idea how it happened. No memory of a stone hitting the car. Repaired at safelite. Told likely will need replacement due to location of crack (close to frame) told to monitor. Since then multiple chips/nicks to windshield. Again, no rocks/stones. Just tiny nicks in glass that are sometimes visible and sometimes not. Concerned over longevity over windshield. 11 year old car windshield in better shape.
Over 8,200 miles of driving my 2019 Forester, my windshield has experienced three stone chips, one requiring the complete replacement of my windshield. One chip (and one day later, a cracked windshield) was while sitting stationary on a highway; a second while driving 35 mph on a local city road; and the third while driving about 55 mph on a highway. Compare this to one stone chip while in motion, on my 2009 Forester, covering over 80,000 miles and ten years of driving.
While driving for the past 8 months I have had 2 chips in my windshield from small unknown objects striking the front windshield. Both incidents happened while driving straight and under 45 mph. First incident happened while on the off ramp of an interstate causing a small chip. Second incident happened while on a state route and in the passing lane. Small unknown object struck windshield causing quarter inch chip.
My wife and I were returning to our parked vehicle and and there was an approximate 18 inch crack appearing on the lower drivers side portion of the windshield. No crack or any sign of damage was visible before that. The vehicle had been stationary in a parking lot.
Windshield was hit by a small rock while driving. From a chip on the windshield the crack is now about 1/3 -1/2 of the entire length of the windshield, as it continues to expand. Crack grew about 2in while sitting inside my garge overnight. Crack continues to expand while car is stationary.
Stopped to get gas and while washing window noticed a 12 inch crack on windshield starting from rearview mirror down. Unsure what has caused this crack as we have only owned our 2019 Forester for about 6 months.
In under 8 weeks my windshield has had 3 chips and finally it has cracked to the point where I have to have it replaced. After the 2nd chip I realized this was not bad luck but faulty product. I contacted my dealer & the Subaru factory with no help. The first 3 chips happened when I was driving the 4th just warming up the car. I understand pebbles hit your windshield when driving but the 4th time it happened the car was stationary
A small pebble hit my windshield on the freeway on the bottom driver side of the windshield, this not only cause a chip, but also a crack over 12 inches long. I have never had a windshield with such a large crack from such a small chip. I suspect the glass is defective.
Windshield cracked while driving. Small rock hit the windshield and left a small crack that spread quickly. Replaced windshield at safelite. Now eyesight system turns off for no apparent reason.
Just as others said, I was driving on a local street without any big rig / truck in sight and all of a sudden windshield got a spot crack, about penny size. Car is 2019 Subaru Forester limited.
Returned to vehicle from grocery store, parked far away from other vehicles. Temp was 60 + degrees outside. Returned to car 1 + hrs. Later temp dropped to 30 + degrees to 35. Windshield had cracked from left plier mid height to center of windshield rear view mirror height. No other explanation for the crack.
Well, it looks like I got the same issues as many others with my Forester: Driving on a local road, got small rock hit right corner of my windshield. Nothing happened then, no crack, jus tiny spot from the rock. Parked car overnight into the garage and discovered huge crack in the morning, all way from the passenger side to the middle of the glass. I had many other rocks, big and not hit me but I did not have anything like that. For 20 years of driving my windshield was replaced once, just because of chip location (unrepaired zone). This is ridiculous! Subaru, take an action on this.
A D V E R T I S E M E N T S
- Columbus, OH, USA