6 speed manual transmission - when coming to stop quickly from high speed, clutch is fully depressed (and even sometimes in neutral), the engine rpms drop very low causing the engine to shudder. This has been occurring consistently for over 1 year but dealership has claimed they are unable to replicate the problem. This is very concerning due to the fact the engine could stall causing loss of control. This seems very similar to the symptoms of a bad torque converter as recalled on the automatic transmission, however, obviously this can't be the case for a mt.

- Lagrangeville, NY, USA

Subaru of America's corporate call center and two separate dealerships (prime Subaru manchester nh, clay Subaru norwood MA) provided wrong information on numerous occasions that conflicted with their tsb 11-104-11. They affirmatively said that there was never an update for the transmission control module available for the vehicle after it left the factory. This is completely incorrect and thus I spent 2 years troubleshooting a known issue, hundreds of dollars on diagnostic fees, and I even replaced the torque converter as it was afflicted with the squeal described in tsb 16-101-16R and we couldn't rule out that issue. The symptom is an erratic shifting pattern, especially when slowing down for a red light then speeding up when it turns green. I did my own research to discover this tsb via online posts and download it from the NHTSA website. Kristen weaver was the associate I spoke to at Subaru of America on 5/29/2020. She denied that the tsb applies to my car even though it clearly says on the tsb that all MY11 Outback 3.6R are effected. Prime Subaru in manchester nh performed the torque converter replacement and should have updated the tcm at the time, but they said there was no update available. Clay Subaru in norwood MA also said affirmatively that there was never a tcm update available. Milford Subaru in milford nh finally applied the update at my specific request and confirmed that prime Subaru should have done so when they did the torque converter update, and that they did not.

- Hookset, NH, USA

P0700/P2764 code after every light on the dash lit up after driving in hard rain. Vehicle shifts hard and is randomly stalling while driving. After extensive research transmissions are failing and Subaru refuses to recall the cvt transmissions in effected vehicles.

- Kirkland, IL, USA

Car shudders and almost stalls when slowing to a stop.

- Brighton, MA, USA

I have been reporting problems with my transmission since 2012 to my regular dealership, star Subaru when the car had just 23,472 miles on it. At this point, I believe that I have been wrongfully denied warranty coverage. Then again, in 2017, while still under warranty, I brought my Outback to star Subaru complaining that while driving slow, the car tends to 'jump' mid-drive, almost like someone rear ended you. The car at this point was at about 94,467 miles, under the 100,000 mile warranty limit. After numerous complaints I finally received a test drive with a Subaru mechanic at star Subaru in bayside, queens, NY. He concluded that it needed transmission parts, a torque converter/valve body. At that point I was set to have it replaced once the parts came in. Weeks went by and I heard nothing. I contacted Subaru of America who was able to set me up with East hills Subaru. The soa person was very helpful with the transition. They performed their own diagnostic, and the condition at the time would not replicate. Unfortunately, when this 'jump/slam' happens, it does spontaneously. We cannot make it happen, nor do we even know when it is going to happen. It was always very sporadic. Sometimes it would happen on the highway going 65, or sometimes less than 5mph. On a long trip back from Vermont, there would be a large revving sound, and then it felt as if someone hit us from behind. Once again, I took the car to Subaru, only to be told they simply couldn't 'replicate the problem', and therefore would not do anything to help us. On April 3rd 2019, I bring my car in again to East hill Subaru. Check engine light on. They do recall. They also troubleshoot the check engine code, which now comes up clearly as P1710 torque converter turbine 2 speed signal circuit malfunction. Now it's not covered under warranty.the price tag is very high, almost $6,000!

- Stewart Manor, NY, USA

The vehicle has a faulty torque converter. This will cause the engine to stall during emergency braking. Thus increasing the likelihood of a serious accident. Subaru is aware of the problem and issued a tsb 16-90-13R.

- Boise, ID, USA

Vehicle stalls during hard braking causing an extremely unsafe condition when happening on the road. Obviously once the car stalls the operator can no control and must put the car in park to restart. Diagnosed by dealer as bad torque converter.

- Dingmans Ferry, PA, USA

My transmission was serviced for a torque converter recall at this date. Just a few thousand miles later my transmission continues to deteriorate.it makes loud noises while driving. My Subaru dealer indicates the transmission could fail at any time and will fail eventually.Subaru corporate says that this is not their problem. They have an arbitrary 100,000 warranty for the issue. I'm concerned the issue will cause me to be involved in an accident. Or leave me stranded, both of which are safety issues. Can you please help me resolve this with Subaru. Shouldn't by transmission warranty have reset, when they serviced the trans for the torque converter recall. Thank you for your assistance.

- Berkley, MI, USA

2011 Subaru Outback engine occasionally shudders and is slow to start up, particularly in extreme cold. Starting today, 2/8/2020, when driving and coming to a stop, running engine stalled and shut down on multiple occasions. First when driving on a busy street; turned ignition off and restarted engine, driving slowly home. Second when braking to a stop at an intersection on drive ti berman Subaru of Chicago dealership for inspection. Berman's inspection said no codes were stored, provided this service recommendation: "give owner option of either a new trans or a torque converter. If converter is replaced there may be internal trans issues. Recommendation: Replace torque converter and O ring. Approved: $ $154.95 - declined: $ 2,457.53"

- Oak Park, IL, USA

I have read other owners having problems with their torque converters causing the car to stall out and die. Now I am having this problem in my car. This will cause dangerous situation and Subaru will be sued because they did not perform a recall

- Mount Juliet, TN, USA

My 2011 Subaru Outback started to stall out when coming to a slow stop. It would intermittently feel like it was going to die when slowing down and waiting in the middle of intersections which was very terrifying especially in heavy, on-coming traffic. Sometimes it would completely stall and the engine would stop which I would then have to quickly restart. It was taken to a Subaru dealer for assessment and it was determined the torque converter was failing. After googling this issue, I found out that is such a common problem that Subaru has admitted to it and offered an extended warranty (up to 100,000 miles) on some 1.5 million of their cars. Well, my car was just over the 100K mile mark so I was told I was out of luck. Of course this is a $4,000+ repair done at the dealer. And if the torque converter caused damage to the cvt transmission then you have to have the entire cvt replaced at a cost of $8,000! the drain the transmission to see if any metal flakes are in the fluid. If there are then you'll need to get a new cvt transmission. We will never buy another Subaru again after all their issues and significant recalls. This is clearly a safety issue and I don't understand why it's not a serious recall!

- Tacoma, WA, USA

Tsb was issued for this defective torque converter. Original warranty was extended, but vehicle is now out of warranty extension. Subaru denied my request to fix their design flaw as documented in service bulletin # 16-90-13R. The car engine shuts off when applying the brakes - thus creating a major safety issue.

- Apex, NC, USA

The car jumps and jerks, similar to a manual transmission stalling. This has occurred during acceleration from a stop at a red light, to deceleration in highway traffic!! upon taking it in for service at the Subaru schumacher in West palm beach, fl. The service manager informed me it's a common problem. Subaru is well aware of it, yet there is no recall. Sudden stalling of the vehicle is a serious safety issue! apparently someone must die for action to be taken! the dealer says to replace the valve body at a cost of $2345 + tax. Then mentions they will test drive the car, and if not resolved, they must replace the torque converter at $3500 +tax!!! any online search will tell you this car with 114,000 miles is not worth that! Subaru knows about this serious problem, and continues to place these faulty cvt transmissions in service. Problem persists up to 2017 models, simply because 2018/19 models haven't reached the mileage yet for failure. This statement came from the service manager himself. Thank you arnaud for being honest. Goodbye forever Subaru, you've lost a customer and hopefully you don't get anyone killed over this!

- West Palm Beach, FL, USA

Automobile stalling completely after braking to complete stop at stop light and stop signs on 3 separate occasions. Shuddering and shaking or automobile observed. Torque converter replaced in order to solve problem. Not known whether or not problem is completely fixed.

- Parkville, MD, USA

When coming to a stop or even slowing down, the car stalls. At times, this is an annoyance. Other times, it is very unsafe as cars behind me have to react to a sudden stop (especially in stop and go traffic). Subaru issued an extended warranty for this issue, but assigned an arbitrary 100K mileage limitation. This is a design flaw that should be repaired at Subaru's expense, regardless of the mileage that the imminent failure occurs. The design flaw was acknowledged as such by Subaru themselves, in a service bulletin #16-90-13R

- Jefferson, WI, USA

My vehicle accumulates a lot of highway miles. These are easy and unstrenuous to and from work. Over the past 3 months I had my vehicle misdiagnosed three times when I was complaining of transmission problems. As I have just broken 125,000 miles my vehicle gets diagnosed with needing a new head gasket and a new transmission. Costing easily more than the vehicle is worth. Subaru it not willing to back their vehicles. The vehicle should be lasting well past 125,000 without major mechanical problems like these that could have ended in serious injury. At this point nothing has been done to rectify what could have been an unsafe situation had I not continually prompted them to properly diagnose the problem. At this time my vehicle is unsafe to drive and has been over the past few months due to these issues.

- Albuquerque, NM, USA

My 2011 Subaru Outback abruptly stalls when I stop. This occurrs in dangerous situations such as stopping at intersections, in traffic, and every other situation that requires braking while driving. It is similar to stalling a manual vehicle by braking without the clutch depressed

- Milton, VT, USA

I was 40 miles from home after coming down a steep curvy mountain road in manual when Subaru began shifting with big jerks and shudders in early Sept 2019, had trouble shifting from one gear to next. Hanlee's Subaru evaluated, replaced valve body and serpentine belt. A few days later in rush hour traffic at a rr crossing it shuddered to a stop and died during which there was a loud clanking sound under and behind me. I started it up again but was terrified of causing an accident. Returned to hanlee's where they had it for a week and could not reproduce the symptoms.since I picked it up it still has a "bump" when I slow down. Then 0N 11/4/19 it did the same shuddering stop when I braked in traffic(going 35 mph) five miles from my house, dying completely. I restarted it and took it to Subaru. They say it might be a torque converter. I'm worried for my safety. I also see that both the cvt and torque converter had extended warranties issued for these reasons. When these problems began the car had 110K miles. This is my third Subaru and have never experienced such poor, dangerous performance on a car that should run well for at least 200K miles with good service. I am waiting to hear from hanlee's on the second day they have had my car.

- Napa, CA, USA

My 2011 Subaru Outback has stalled out several times this summer, but the event that I can recall most objectively for reporting purposes occurred on August 17, 2019 when my vehicle stalled completely after applying the brakes suddenly to stop due to being flagged by an oncoming driver on my neighborhood road while traveling about 40 mph. I had to turn over ignition switch to get the vehicle going again. When I reached home, I researched online for causes of stalling in 2011 Subaru Outbacks, and I found numerous complaints by other owners of the same issue. According to people who have had their vehicles repaired it is the torque converter. Subaru issued an extension to the vehicle warranty to cover the cost of repair up to 100,000 miles which does me no good because at the time of the incident, I was well over the 100,000 miles. Cost of the repairs on average is $2200. It is my understanding that if there is a known problem with a vehicle where driver/occupant safety is at risk, the car manufacturer has to recall the product. I would think a car stalling completely while in operation/motion in traffic/ road travel would qualify as a potential safety hazard.

- Signal Mountain, TN, USA

The car engine cuts off when suddenly decelerating. My wife and child stalled twice already in traffic, once at a busy intersection. Also water leaks into the center brake light. Parking brake does not work.

- Houston, TX, USA