This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000. The VIN was not available.
The contact owns a 2011 Subaru Outback. While depressing the brake pedal to stop, the vehicle would suddenly shut off. After restarting the engine, the vehicle operated normally. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 112,000.
The contact owns a 2011 Subaru Outback. When the contact depressed the brake pedal to stop the vehicle, it suddenly shut off. After restarting the engine, the vehicle operated normally. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 112,000.
The contact owns a 2011 Subaru Outback. While coming to a complete stop with the brake pedal depressed, the vehicle stalled without warning and the rpms decreased to less than 500. The contact placed the gear shifter into park and restarted the vehicle. The failure recurred numerous times. The vehicle was taken to an independent mechanic (chipp auto in fairmont, wv) where it was diagnosed that the torque convertor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2011 Subaru Outback. While driving approximately 15 mph, the vehicle shuddered and stalled. The vehicle was taken to an independent mechanic, but the technician could not identify the cause of the failure. The dealer diagnosed that the torque converter failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 97,500.
- West Roxbury, MA, USA
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The contact owns a 2011 Subaru Outback. While driving various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle on the first attempt. The dealer diagnosed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.
The contact owns a 2011 Subaru Outback. The contact stated that the vehicle stalled without warning. The contact had to make several attempts to restart the vehicle each time the failure recurred and it was getting progressively worse. The vehicle was taken to an independent mechanic who diagnosed that there was an internal failure with the torque converter and that the part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 137,000.
A D V E R T I S E M E N T S
- Kalispell, MT, USA