This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I got a notice that our takata airbag might be at risk of being faulty. I went on airbagrecall.com and entered my information. It then asked me to complete a survey but it didn't tell me whether I need to get the part replaced or not. Please let me know.
Passenger airbag "not working" light came on. Took it to dealer where I purchased the vehicle, was informed that although 2012 Subaru Outbacks had been recalled in Texas, they were not recalled in Oklahoma due to lesser humidity conditions. Paid nearly $500 to have wires which had come unplugged under console plugged back together. This took around 7 hours to get accomplished. At least 1/2 of this time was shown as "diagnostic." The "passenger airbag light and intermittant beeper remained on constantly, whether the seat was occupied or not, and whether vehicle was running, moving, or at rest, turned off.
Takata recall. No failure as of this date. However, Subaru is taking an unreasonable amount of time to repair the car. As you know, we cannot Transport a passenger in the front seat rendering the car inoperable for the activities for which it was designed. Subaru may not be directly responsible for the takata product issue, but they need to be accountable for choosing takata for their cars.
Takata recall. The contact owns a 2012 Subaru Outback. The contact received notification of NHTSA campaign number: 17V014000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall -dealer says unable to repair/replace until December 2017. We were advised to not use passenger seat for the next 9 months until fixed. How do we Transport family and take our planned vacations? other vehicle has 210,000 miles and not trusted for out of town trips.
- Chico, CA, USA
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The contact owns a 2012 Subaru Outback. The contact received notification of NHTSA campaign number: 17V014000 (air bags); however, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2012 Subaru Outback. The contact received notification of NHTSA campaign number: 17V014000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a notice from Subaru that there is a recall on my passenger side front airbag and that I am not to have a passenger in the front until the part is available, which they say should be available by December 2017. I need to use this car to its full passenger capacity and feel that this is an unreasonable solution to this defect. Subaru should provide me with a replacement vehicle until they can fix my car.
Takata recall: Letter of recall arrived 18 March 2017. Called Subaru of kennesaw and first response was no parts and no info on possible time to receive and no alternative. Second call response was more specific as to no alternative and possible two months for parts. Much of my vehicle use involves passengers and I need some relief.
Takata recall: The notice from Subaru states that no one should be allowed to ride in the front passenger seat until replacement is possible. The date given for replacement is December 2017. That is nine months from now. This creates an extreme hardship on our family.
Takata recall this vehicle has been in a auto shop since 12/7/16 and after diagnostics the mechanic is still unable to repair. The airbag light is still on. Both side curtain air bags, both side impact sensors, and the air bag module were replaced. The codes are F2-side sensor bus LH communication error. Ea-side sensor bus rh communication. 41-side air bag rh failure. 27 ods communication error. Cannot clear any codes still. Then installed test harnesses at air bag control module and ods and right seat air bag module. Performed ohm test - need to start with ods and both side airbag modules. Still did not clear air bag light. So the car is unsafe to drive. Please inspect this vehicle asap this is costing a fortune. I do not know how to upload any thing or I would try.
Takata recall. The contact owns a 2012 Subaru Outback. While driving approximately 35 mph, another vehicle crashed into the front driver side of the contact's vehicle at a high rate of speed. The air bags failed to deploy. The driver sustained pains to the neck, chin, and collar bone. The air bags failed to deploy. The contact received medical treatment. A police report was filed. The vehicle was towed to a yard by the insurance company. The VIN was included in NHTSA campaign number: 17V014000 (air bags), but the contact was not aware of the recall. The manufacturer was notified. The approximate failure mileage was 72,000. Parts distribution disconnect.
Traffic stopped abruptly and my car (Subaru Outback) came to a stop. I was rear-ended by a semi (speed unknown but did significant damage to my vehicle) that pushed me into the vehicle in front of me. The vehicle in front of me was then pushed into another vehicle. The vehicle directly in front of me (Ford free star)had its air bag deploy. My air bag did not deploy and my head ended up hitting the steering wheel. I was diagnosed with a concussion. I am wondering if my air bag should have deployed in this type of situation?
My Subaru was hit head on driver's side by another car going 35-40 mph. My Subaru's airbags did not deploy. Extensive damage in 13K range to frame and left front of car. I had extensive damage to right hand and shoulder in attempt to brace myself. Other car's airbags deployed. Other driver fled scene. Other car's insured, called car in, as stolen to police. Other party's insurance is denying coverage for accident to me, as driver/insured lied to police. Bodily injury of 50K requiring surgery and on-going pt..... updated 08/05/14 updated 08/19/2014..updated 02-10-15 updated 10/2/2015
The contact owns a 2012 Subaru Outback. The contact stated that while driving 25 mph, another vehicle crashed into the contact's vehicle. The air bags did not deploy. The entire front end of the vehicle sustained extensive damage, causing injuries to the contact's chest. The contact was transported to the hospital via ambulance. The police were notified and a report was filed. The vehicle was towed to a body shop. The manufacturer was notified of the failure and advised the contact to take the vehicle to an authorized dealer to have the air bag failure diagnosed. The vehicle was not repaired. The failure mileage was 12,000.
Drove the car for approximately 45 minutes, made a quick stop with car turn off, when restarting car, air bag warning light came on and also the passenger side air bag light said it was off even thought their was an adult passenger on that side of the car. Light stayed on even after restarting car, readjusting seatbelts, etc. Drove with warning light on for about an hour, stopped for a minute, turned off car and when starting car, the warning light was off and the passenger side air bag said it was on. Took to dealer next day, got code dtc29. Occupancy detection system got recalibrated and zeroed and did not come back on.
A D V E R T I S E M E N T S
- Everett, WA, USA