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8.7
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 21,200 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- not sure (2 reports)
- return car to Subaru (1 reports)
engine problem
Helpful websites
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A D V E R T I S E M E N T S
While making a left turn and accelerating, I thought the engine shut off. I kept hitting the gas pedal repeatedly and after 5-7 seconds, there was a surge in power causing me to almost lose control of the vehicle. I had angry drivers beeping their horns at me.
After stating my complaint to the dealer, the salesman drove the vehicle with me in it and found no hesitation or surge. Approximately 2 weeks later, this same hesitation and surge happened again at a 4 way stop sign. My passenger's head slammed back into the headrest but she was not injured. The service manager drove my car for over a week and again the problem would not repeat itself. After complaining again to the sales manager, I insisted they take the car back and refund my money. They suggested I drive it a third time and I flatly refused because I was afraid it would happen again. This was a huge safety issue! It appeared that they had never heard of this problem before.
After much aggravation, they finally worked a deal with me for a new Honda CR-V and applied most of what I paid for the Subaru to this purchase.
- Diane H., Newington, CT, US