This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Subaru Outback. While driving 45 mph the contact was the passenger in the vehicle and inadvertently moved the gear shifter. The contact was unaware until several moments later when the vehicle shifted into manual drive. The vehicle's speed reduced and there was a loud grinding noise. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 3,500. Updated 04/05/17
Mileage: 248. Car continue to move backward after shifting from reverse into drive. Shifting back to reverse and again to forward ( 3 times) did not help. It happened on a level parking lot (slow speed moving). After shifting automatic transmission from parking to reverse vehicle starts moving backward. After complete stop, shift lever was moved from reverse into drive. Car continue to drive backwards after applying gas pedal. Shift lever was moved back to reverse and again into drive. Car still was moving backwards. There was 2 more attempts to shift back into reverse and into drive. No help. Only 4-th attempt was successful and car starts moving forward. Only because driver was very careful and mowing at slow speed, collision with others cars on a parking lot was avoided. This is very dangerous, because you never know in what direction car will move after shifting from reverse into drive.
- Lake Oswego, OR, USA
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- Vonore, TN, USA