This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving back to Michigan from Florida, my 2017 Subaru Outback (6000 miles) stalled twice unexpectedly in heavy traffic conditions on I75. The vehicle was in stop and go traffic when it stalled. I coasted to the median, placed the car in park and restarted the engine. (both times) the condition has not repeated itself since, now has (7800 miles). Subaru dealership could not replicate the problem and Subaru customer service cannot resolve the issue.
As exit my level garage the driveway is on at 9% down slope when I put my car in reverse and back up out of the garage and then place the car to drive to move back up the driveway to load my wife and grandchild the car slips backwards between one and 3 feet or three seconds of his full slippage. My granddaughter at two years of age does not know that the car will slip back without control. This is a safety concern and can cause critical harm to her and/or my wife. Other car manufactures cvt transmissions has almost zero slippage from reverse to drive. This characteristic on the 2017 Subaru Outback creates a very unsafe condition and if safety is your biggest concern I find this a big safety characteristic and if I knew this before I would not have leased this vehicle.
The contact owns a 2017 Subaru Outback. While driving 45 mph the contact was the passenger in the vehicle and inadvertently moved the gear shifter. The contact was unaware until several moments later when the vehicle shifted into manual drive. The vehicle's speed reduced and there was a loud grinding noise. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 3,500. Updated 04/05/17
Mileage: 248. Car continue to move backward after shifting from reverse into drive. Shifting back to reverse and again to forward ( 3 times) did not help. It happened on a level parking lot (slow speed moving). After shifting automatic transmission from parking to reverse vehicle starts moving backward. After complete stop, shift lever was moved from reverse into drive. Car continue to drive backwards after applying gas pedal. Shift lever was moved back to reverse and again into drive. Car still was moving backwards. There was 2 more attempts to shift back into reverse and into drive. No help. Only 4-th attempt was successful and car starts moving forward. Only because driver was very careful and mowing at slow speed, collision with others cars on a parking lot was avoided. This is very dangerous, because you never know in what direction car will move after shifting from reverse into drive.
- Lake Oswego, OR, USA
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- Fenton, MI, USA