This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Last Sunday morning I discovered a cracked windshield as I got into the car. Crack appeared for no apparent reason and was not there the day before when car was last driven. Car was parked in the garage overnight.
Windshield developed a progressive crack from edge on passenger side for no apparent reason. The crack was not there on Friday, 2/26/2021 at the end of the day. However, when I went to drive it on Saturday morning, 2/27/2021 there was a 6-8 inch crack. The crack has continued to spread across the windshield. I did not hit anything nor did anything hit the windshield.
Drove car on Wednesday (2/17/21) and parked in my garage. Went to drive car on Friday and saw I had an L shaped crack in the windshield from passenger pillar across and down the windshield. No ding is felt on the outside of the windshield.
Within 12 hours of having the car, the windshield cracked for seemingly no reason. No rock hit the windshield nor was I using air conditioning or the heater. Outside temp was about 65F. I was driving on the freeway at 65 mph.
Windshield started cracking from below the wipe trim and keeps cracking. Was driving up donner summit hwy 80. Traveling approximately 60 mph. Temperature in 20's elevation gain to near 6500 feet. Some sleet snow wipers in use. Noticed crack after storm cleared. Crack happened from no known impact. Didn't hear any rock impact.
Windshield had a crack, that I thought was weird as I didn't hear a rock, but a crack. I saw that 2020 Subaru Outbacks had a lawsuit for defect. I found out weeks after I made an insurance claim to have my windshield fixed. I was driving on a highway when this happened.
My husband and I were driving on the highway for approximately 20 minutes, when we started to hear a crackling sound. Soon after, we watched the windshield start to crack on the driver's side. The crack continued to spread, and by the time we returned home, the crack extended further. We were driving straight at 61 mph when the crack started, no turns or bumps in the road at the time the crack appeared. This happened on our 2020 Outback touring with 2,300 miles, that we purchased October 2020.
My car was parked and I discovered about a foot long crack in my windshield. There does not appear to be a reason for cause, no chips in my windshield or accidents with the car. It's mostly garage kept and has less than 12000 miles over 14 months of ownership.
The windshield cracked for no apparent reason. The car was parked in the driveway for about 24 hours. I noticed the windshield was cracked when I got into the car.
I was driving on the freeway at around 55mph and the windshield suddenly developed a crack on it's own without anything other than air/wind hitting the windshield. The crack seems to have started at the left edge of the windshield on driver's side.
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle, the next morning it was discovered that the front glass windshield had cracked. The cause of the crack was undetermined. The contact indicated that no object had made contact with the windshield to cause the failure. The local dealer and manufacturer were not yet contacted. The failure mileage was 31,000.
I had almost the exact same experience with my windshield as another complaint I saw filed. My 2020 Subaru Outback had its windshield cracked while traveling southbound on a highway in SC on Dec 22, 2020. The crack started small and grew quickly over the course of my travel to about 16 - 18 inches. The windshield had to be replaced and the eyesight safety system needed to be recalibrated which was both time consuming and expensive. I have traveled a lot in my life with multiple cars but never experienced a cracked windshield that spreaded like it did with my new Outback. It is disappointing and concerning after reading more about the pending lawsuit on defective windshields.
A D V E R T I S E M E N T S
- Everett, WA, USA