really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Avalon suspension problems

suspension problem

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2002 Toyota Avalon Owner Comments

problem #3

Dec 222009


  • 122,000 miles


While driving on the Massachusetts turnpike (route 90) my Toyota Avalon suddenly turned to the left (driver's side) and struck the highway median. I had no control of my Avalon and the vehicle was unresponsive to turning the wheel and to braking.

- Lynn, MA, USA

problem #2

Jun 202007


  • miles
I purchased a certified used car from ira Toyota and since I've owned it 4 things have never worked: 1. the seat belts always stick and have been replaced and still do not work. 2. the driver's seat does not move forward and back. The dealer looked at it more than twice and still will not fix it. 3. the steering wheel does not turn smoothly and the dealer does not know why. 4. the vehicle continuously turns to the left, even after all new, superior wheels and tires, new struts and two front end alignments. The dealer: Ira Toyota could find nothing wrong.

- Lynn, MA, USA

problem #1

Aug 132002

(reported on)


  • Automatic transmission
  • miles
From the time of purchase, vehicle pulls to the left. On one occasion, at highway speeds, the vehicle was unstable making it difficult to maintain in one lane. Dealer worked on vehicle five times and each time problem would reoccur. Consumer is in process of arbitration. Model/XLS

- Davie, FL, USA

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