really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
1,668 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Avalon accessories - exterior problems

accessories - exterior problem

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2013 Toyota Avalon Owner Comments

problem #7

Aug 242014


  • 1,800 miles


While driving the vehicle at approximately 45 mph on a clear sunny day the windshield wipers turned on and began to operate at full speed and would not respond at attempts to stop them. The horn started going off with alarm noises in the vehicle. The smell of an electrical odor and white smoke began to enter the cabin through the dash. Attempts to pull the vehicle over were prevented as the steering wheel locked. The brakes would not respond or work despite stepping on them with both feet and attempting to pump them. The vehicle was still traveling on the road and down a hill with no electrical, steering, or power function of the vehicle. As the vehicle slowed the passenger jumped out. Fire began to come through the dash and upon the driver opening his door fire also came into the cabin from beneath the vehicle. The driver jumped out just before the vehicle careened down an embankment and exploded 3 times.

- Herkimer, NY, USA

problem #6

Oct 172013

Avalon 6-cyl

  • 1,000 miles
I am writing about my 2013 Toyota Avalon, there is one really bad design flaw!!! the accent chrome around the controls and air conditioner vents reflect the sunlight into the eyes of the driver and front passenger, and it is blinding. The blinding reflection may cause accidents and/or direct injury to the eyes such as retina, cornea damage as well as any other eye damage as a result of bright sunlight. I have tried the darkest/protective eyewear that I can purchase but the reflection still comes through blinding. I have also had the darkest window tent allowed by law installed (purchased at the dealership). I have contacted the dealership and Toyota directly but have had no offer for a solution. This is a simple to fix with a replacement piece of dash chrome in a non-reflective color such as a flat black, wood-grain, or brushed metal color. A custom designed dash area shade should also offer a solution. I have verified that there have been many other complaints through an internet search.

- Punta Gorda, FL, USA

problem #5

Feb 102013


  • 7,000 miles
The contact owns a 2013 Toyota Avalon. The contact stated that the rear window was distorted, causing his visibility to be minimized. The vehicle was taken to the dealer where the technician stated that the vehicle was compliant with standards. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 7,000. Updated 03/05/14

- Portsmouth, NH, USA

problem #4

Mar 312013


  • 75 miles


Sunlight is reflected into the eyes of the driver and front seat passenger from the interior trim. This bright reflection not only makes it difficult to see at times, the sunlight can cause damage to the retina and cornea. The light comes from many different parts of the car so it is impossible to constantly shield with our hands while driving. We keep the sunroof closed. It does not matter if the sun is directly overhead or at an angle because there are so many areas that reflect the light. We noticed this problem within the first week of purchase. We contacted the dealer and manufacturer. While they initially seemed willing to help, it is obvious from their silence, that they hope the problem will go away. There are numerous conditions such as macular degeneration, cataracts, and pterygium, caused by exposure to bright sunlight in the eyes and are concerned about the damage that could result from this constant exposure. It would be great if the manufacturer would correct the design flaw in our car.

- Saint Johns, FL, USA

problem #3

Jul 022013


  • 1,700 miles
The contact owns a 2013 Toyota Avalon. The contact stated that he could not see through the rear window because it was distorted. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 1,700.

- Bend, OR, USA

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problem #2

Aug 092013


  • 0 miles
Very upset Toyota customer, purchased showroom 2013 Toyota Avalon with headliner in the rear drooped down. This is brand new...I was told that probably some kids have pulled the headliner down while in showroom. Waiting for resolution I decided to read on common problems and lone behold! Toyota, you had better get this fixed immediately before there is an accident due to headliner obstructing the drivers view. How fast this is resolved is going to determine how I speak about Toyota and future purchases! get after it! next up, seat back covers also was blamed on kids in showroom pulling them down. I looked at the design and see how sorry the engineering is. Toyota, need fix as soon as possible.. a good one! I will report this to the news if not rectified.

- Henderson, NV, USA

problem #1

Jul 022013

Avalon 4-cyl

  • 100 miles
There is a glare in the rear window that tends to always have a negative effect on visibility. I have never seen anything like this in my 40 years of driving and owning over 20 vehicles. It seems the angle of the window combined with the light gray rear deck material creates the distracting reflection/glare. At first I thought it was the port installed tinting that caused the reflection, but now I am beginning to think it is a design flaw. Also, I see you need my name and personal information on this form and you are promising to keep it confidential and private. Now how can anyone trust any government Agency these days to protect information when one of the main functions of our government seems to be spying on all the citizens and acting like the ussr circa 1960?

- Horse Shoe , NC, USA

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