10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
18,501 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Toyota C-HR drivetrain problems

drivetrain problem

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2018 Toyota C-HR Owner Comments (Page 1 of 2)

problem #34

Mar 072023

C-HR

  • miles

A D V E R T I S E M E N T S

The transmission began to make noise and though the vehicle into park while sitting at a light. The vehicle has 80k miles. The dealership stated it was $10k to replace the transmission. This incident has happened twice and left me stranded. Reading the other complaints it sounds exactly the same.

- Port Orange , FL, USA

problem #33

Dec 212022

C-HR

  • miles
on December 21, my car would not accelerate while pulling out onto a 50pmh road. I took it to dealer where diagnostics were ran and nothing was found. 4 hours later after they worked on my brakes they said that my transmission was totally shot and needed total replacement for $10,000. The specifically said 4 hours prior that nothing transmission related came up on diagnostics and they could not replicate my acceleration issue when I first brought it in. How, all of the sudden 4 hours later, is there a complete replacement needed" and how does a transmission fail on a 4 year old car like that all of sudden. What if i was on the freeway" I could have been killed or injured. Google searches show many others are experiencing the same thing with the same vehicle yet no recall. Toyota is aware and will not acknowledge. Now I'm stuck with a $10,000 repair bill and a worry if my car is safe.

- Waterford Township, MI, USA

problem #32

Aug 012022

C-HR

  • miles
Per my mechanic my car has a CVT transmission issues hearing a whining noise coming from the front end sounds like its going to fall apart, I just bought this car only 7 months ago. The warranty is non exisitent the first month I had this car the battery died and I had to lose a day at work becuase of that and paid $400 for that.No warning lights for this issue I will filing a civil law suit, I'm a middle age woman trying to work and pay my bills and when something like this happens to a car I just bought it's so unfair. I dont have $8000 to spend on these repairs. This is my only means of transportation.

- Pittsburgh, PA, USA

problem #31

Oct 072022

C-HR

  • miles

A D V E R T I S E M E N T S

Bought a brand new 2018 Toyota CHR in 2018. Went to the dealer for every checkup. Whistling sound while driving that progressed louder as miles went up on it. Nothing else seemed wrong. No lights, no shifting issues, no warnings at all! Finally took it to the dealership at 72,000 for the answer to the whistling. Transmission failure! Contacted BBB with complaint. Toyota is not taking any responsibility due to the 60,000 mile warranty. To pay $26,000 for a vehicle that won-€™t even last 80,000 miles is a defect, plain and simple!

- Fort Valley, GA, USA

problem #30

Oct 312022

C-HR

  • 67,000 miles
The contact owns a 2018 Toyota C-HR. The contact stated while driving 45 MPH, an abnormal high-pitched whining sound emitted from the vehicle without warning. The contact was able to drive the vehicle to the dealer where a diagnostic test was performed. The contact was later notified that the transmission had failed and needed to be replaced. The contact was then given an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 67,000.

- Richmond, VA, USA

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problem #29

Sep 012022

C-HR

  • miles
Transmission Failure prematurely. Less than 100k, serviced @ Toyota at 5k internals and dead before 100k

- Norton, MA, USA

problem #28

Sep 212022

C-HR

  • miles

A D V E R T I S E M E N T S

This specific vehicle has a major issue with the transmission system that has not been addressed and ignored by dealer/seller. No warning lamps appeared notifying driver of issue.

- Louisville, KY, USA

problem #27

Sep 082022

C-HR

  • miles
The transmission failed at 84,500 miles.

- Peoria, AZ, USA

problem #26

Jul 012022

C-HR

  • miles
A noise occurs when driving. had it checked by two sources one being the Toyota dealer, the other independent. Both concluded the transmission was at fault. The dealer quotes me a price to replace(no repair option) of $13,000. There was no engine warning lights or such to alert me to the problem- just the noise. I think the safety issue is obvious. If I continue to drive the vehicle and the transmission fails especially on a highway at higher speeds than street driving- who knows what bad outcome that might be! This seems to be a very wide problem with these transmissions. There is a lot of complaints posted for this model in particular but also across years of cars- 2018-202. It seems to be a known problem by Toyota but no recalls, TSBs or efforts to resolve.

- Yellow Springs, OH, USA

problem #25

Jul 012022

C-HR

  • miles
Powertrain transmission breakdown and failure. From my investigating it is clearly evident this is a common recurring safety malfunction. pertaining to 2018 Toyota Chr. I have read over 100 cases in online forums describing exactly what is now happening to my vehicle. Starts with a loud front end humming or whistling noise when the car is accelerating over 5mph. In a short time the problem worsen to shuttering, and ultimate transmission failure. Almost all the cases I have read the occurrence happens between 60,000 - 90,000 miles. Once brought in for diagnosis the outcome is the same for all vehicles the Transmission and torque converter are at fault and needs to be replaced. What I have further discovered is Toyota did a recall on the one vehicle that is identical to the 2018 Toyota Chr: Toyota recalls Corolla Hatchbacks The torque converter in the Continuously Variable Transmission could fail Read less Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks. The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in a loss of motive power increasing the risk of crash. What to do Toyota is currently obtaining parts to replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers. Owners of all recalled vehicles will will be notified by first-class mail. The recall is expected to begin in mid-February. Owners may contact Toyota at (800) 331-4331 Toyota is recalling about 3,400 model year 2019 Corolla Hatchbacks.The torque converter in the Continuously Variable Transmission (CVT) could fail, resulting in injury From what I read this was not a Government or Safety mandated recall and Toyota did this recall silently, letting the problem vehicles come to them first. Please see that something is done for this clear and present safety issue.

- Lakeville, MA, USA

problem #24

Jul 082022

C-HR

  • miles

A D V E R T I S E M E N T S

Just got the information that my 2018 Toyota CH-R needs a new transmission. Upon hearing a whining noise in the front end, took it in to get looked at. With unknown knowledge of the problem, this could cause serious damage and failure to shift and engine failure while driving. Upon looking to see if this is a common problem, I quickly found out that it is very common. It apparently is a known problem with Toyota and definitely should be addressed with other Toyota owners.

- Winchester, VA, USA

problem #23

Jun 022022

C-HR

  • miles
Just driving hearing noise from passenger side wheels took to toyata 15000 for repair Transmission bad

- Ledbetter, TX, USA

problem #22

Jun 152022

C-HR 4-cyl

  • 102,000 miles
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at an undisclosed speed, the vehicle was making grinding sounds. The vehicle was taken to the dealer where it was diagnosed as a user error. The failure recurred and the vehicle was then taken to Charlie's Toyota (451 Western Ave, Augusta, ME 04330) where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired. The failure mileage was approximately 102,000. The contact has stated that after paying to get the vehicle fixed, they sold it.

- Chelsea, ME, USA

problem #21

Jun 052022

C-HR

  • miles
I am currently at 57,110 miles and I noticed a whining noise coming from the front of my car while driving with the window down on June 5, 2022. It-€™s as if it-€™s coming from the wheel bearing or front axle. I also noticed today that my car had a kick to it, like a horse galloping. This seems to be very mysterious as I just took my car to a Toyota dealership at the end of April and they reported absolutely no issues. I-€™m afraid that my power train/transmission may be going bad, which would be very very awful as my car hasn-€™t even reached 60,000 miles yet.

- East Liverpool , OH, USA

problem #20

Oct 012021

C-HR

  • miles
The contact owns a 2018 Toyota C-HR. The contact stated that while driving at various speeds, the vehicle vibrated without warning. The contact had initially taken the vehicle to a dealer where she was informed that the cause of the failure was related to the tires. The contact replaced all four tires; however, the failure persisted. The contact then took the vehicle to two separate independent mechanics where she was informed that a loose bolt in the transmission was likely the cause of the vibration failure. The contact was also informed that the failure could eventually lead to transmission failure. The manufacturer had been notified of the failure and referred her to the NHTSA for further assistance. The vehicle had yet to be repaired. The failure mileage was unknown.

- Louisa, VA, USA

problem #19

Jan 012022

C-HR

  • miles
Transmission is failing at only 71k miles which could leave me stranded, no warning lights on the dash. A quick google search will reveal this is a problem among many many 2018 Toyota CHR owners. This vehicle is a newer model so these issues are only just starting to surface.

- Monterey, CA, USA

problem #18

Nov 132021

C-HR

  • miles
My CH-R has a growl coming from the front end thinking wheel bearings, front axles or transmission as it gets louder at higher speeds. I have taken it to the toyota dealer for an inspection and they said I need a new transmission. They gave me a quote for $9000 to replace transmission and torque converter for a known problem and should be a manufacturer fix not the customers.

- Huntington Park, CA, USA

problem #17

Mar 072022

C-HR

  • miles
My CHR has had a growl coming from the front end thinking wheel bearings or transmission as it gets louder at higher speeds. I have taken it to the dealer and they said rear wheel bearings and not the transmission. Had another service center check the rear bearings and they were fine. Now several months later, it is at the dealer again for the same problem. From what I read on CHR Forums, this is a common problem for CHR's and is indicative of transmission failures. Most happen under warranty miles, but since it is a common problem, toyota needs to fix the issue for its customers. I see quotes for $9000 to replace transmission and torque converters for a known problem and should be a manufacturer fix not the customers.

- Sylacauga, AL, USA

problem #16

Aug 012019

C-HR

  • miles
I purchased a new Toyota CH-R in 2018 because Toyota has a reputation of affordable, long-lasting, reliable vehicles. Being a recent college graduate, this was very important to me. On August 1, 2019, I presented my vehicle for routine maintenance to Metro Toyota, and I complained about the humming noise from under the hood. They advised me the tires were cupped and needed replaced. Since it was documented, I thought Toyota would stand by the product if something happened later especially since I was a first -time new car buyer and brought it to their attention. I relied on the knowledge of the professional technician-€™s recommendation even though later, I found out it was wrong. I made this complaint when the vehicle accrued 50,238 miles and was within approximately twenty-four months of purchase: the vehicle was still clearly under Toyota-€™s warranty on this date. Clearly Metro Toyota failed to diagnose and resolve the issue. The issue was never resolved by Metro Toyota nor Toyota Motor Sales USA, but the issue persisted and became magnified. Metro Toyota failed to accurately check the humming noise and repair the vehicle while it was under the manufacturer-€™s warranty. They clearly knew this noise was going to lead to transmission failure. Toyota and its technicians knew many car manufacturers had trouble with the new CVT transmission. I-€™ve seen plenty of information on the internet about the poor quality of the CVT transmission. I-€™ve also seen that most manufacturers had extended the warranties of vehicles with the CVT transmission because of all the problems associated this. This puts many people at risk since we are driving cars with transmissions that can potentially fail at any moment.

- N Olmsted , OH, USA

problem #15

Dec 092021

C-HR

  • miles
I have had this car since Oct of 2017, I bought it from Kerry Toyota of Florence ky, I have spent so much money on this car, and I'm at 59k miles. I have heard a whining noise for some time now, I took it to the dealership and they said there was nothing wrong but recently it got worse so I took it to an autobody shop that I trust and they said it was the transmission. So I took it to Kerry again it was still under warranty just by 1000 Miles. Turns out it was my transmission. I've never been rough on my vehicles obviously I drove it to 59K I should not have to get a whole new transmission. So I did some digging turns out MULTIPLE people have had the same issue with their 2018 CHR's. Also when I went to pick it up from the dealership it was dead so they jumped it for me. Then when I got to where I was going and then got back in to start my car it wouldn't start again. So come to find out my battery is shot. Now On average, a car battery lasts from 5 to 7 years. I understand that that can differ tremendously but I saw where multiple people have been through a lot of batteries with their CHR's so I was upset and angry about my car so I traded it in. Now they gave me $15,000 at first. They said I needed new tires, New battery, I had a scratch on my back bumper and apparently my front bumper. Now upon me looking at my car I do have a scratch in the back bumper but the front isn't touched. So they gave me $15,500 I feel like I should have got more for my car due to the problems I have gone through. I had $12 left on my car so I did get positive equity but the quality of the car isn't my problem and I don't feel I should suffer the depreciation because of the issues it has had because that's on the manufacturers, not I. They should have already done a Recall on the Transmissions. Here is the BIG reason why. IF my car was covered, if I drove 1000 more miles I would have had to pay $8,600 for them to fix my transmission!

- Florence, KY, USA

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