CarComplaints.com Notes: Beware of the NHTSA complaint data for the 2004 Camry. It is almost certainly misleading.
The problem with NHTSA data for the 2004 Camry is that for months on end, the news media repeatedly told the public that several Toyota models had an unintended acceleration defect, & to go to safercar.gov (the NHTSA's website) to file a complaint.
So, the NHTSA received a disproportionate number of complaints about unintended acceleration issues because of the national news media attention, to the point where their data is unreliable taken in context with any other vehicle that did not receive national news attention.
CarComplaints.com typically receives more complaints per day about vehicles than the NHTSA does, but the news media did not repeatedly say "go to CarComplaints.com to report your Camry acceleration problems" like they did about the NHTSA -- so although we have less complaint data than the NHTSA for the 2004 Camry, our data for the Camry is a far more statistically accurate representation of the Camry's reliability than what the NHTSA data shows.
10.0
really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
47,638 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a new 2004 Toyota Solara sle V-6 a few weeks ago and have some problems. The main problem is drifting to the left. I have taken the car in twice for this problem and the first time I got the car back from ourisman fairfax Toyota the steering problem was worst than when I brought it in. "aligned to Toyota specifications" they said. The service manager rotated the tires many times and adjusted the alignment "out of specifications" to try and make the car track straight down the road. His attempt to fix the car has failed and I am certain that the car will begin to produce abnormal tire wear because of the adjustments made to the car. I feel cheated by Toyota. This is a 27,000 dollar car and the 15,000 dollar corolla rental they gave me for the day had perfect steering. This is also a safety issue. Drifting to the left side of the road can cause an accident, if you don't keep constant pressure on the steering wheel the car will go left at an alarming rate. The amount of drift is so bad that if you remove your hand from the wheel, the steering wheel will turn left by itself. The amount of auto wheel turn is between 3 to 12 inches. This is very un-safe and I hope this complaint can be of some help to others and me.
- Herndon, VA, USA
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- Herndon, VA, USA