This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We had the dealership look at vehicle four times and they claimed my wife did not know what she was talking about. The fifth time on June 2nd we took it to another delership and they said the right front strut assembly was faulty and replaced.we have also noticed the brakes do not operate normally all the time but no action has been taken. Lastly, my wife had a wreck and the air bags did not diploy. We contacted Toyota and they said they would send someone out to look at the vehicle. So, far they have not been fully cooperative. In notifying you I hope that maybe no one else will be injured in a more serious accident if the car turns to be faulty. Sincerely [xxx] and [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When driving 50-55 mph and upon depressing the brake pedal to make a graudal stop, brakes locked up, causing extended stopping distance, and resulting in a head-on collision. Upon impact, neither driver's side nor passenger's side air bag deployed. Consumer has contacted the dealer.
- Los Angeles, CA, USA
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- Austin, TX, USA