really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
36,526 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Corolla seat belts / air bags problems

seat belts / air bags problem

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2002 Toyota Corolla Owner Comments

problem #2

Jul 012011


  • 67,051 miles


I purchased this vehicle used from a dealer on October 17, 2007. After purchasing the car I noticed that sometimes when I pull out the seal belt, it locks and can not be pulled out any further. The belt can only be pulled out further only after a drive and start to apply the brakes. After an argument with the salesman the manager agreed to replace the front seat belts. A day later, I watched the mechanic install the pair of seat belts that came from the dealer in sealed boxes. After installation the problem is still there. Management told me I was lucky they replaced the seat belts because used cars are all sold "as in". they refused to do any further repairs. Toyota dealership says that I would have to pay a diagnostic to find out what the problem is and then pay for repairs. A gentleman from Toyota's parts department tried to buckle himself in and had the belt locked as he was pulling the belt out. He tried again slowly but same results. He claims he never experienced anything like this and don't know what could be wrong. Can anyone help me?

- Honolulu, HI, USA

problem #1

Aug 112003

(reported on)


  • 6,000 miles
Consumer stated while traveling at 25 mph driver was involved in a rear end collision. Passenger's side seat belt did not hold, belt came out from out of the retractor. Also, none of the airbags deployed. As a result passenger suffered a chest concusion/ neck spring and back spring breaks.

- Washington , DC, USA

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