This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" it's been one year since my car has been placed on the recall list (6-15-2015). Close to one year since I got the remedy notice (6-1-2016). Acted quickly to the notice. (made a appointment on the website with one dealership on (6-2-16) for work to be done on (6-11-16) found out that day the part still needs to be ordered.) nowhere in the remedy notice informed me the part still need to be ordered. It said "Toyota has completed parts preparation for my vehicle in my geographic are" and I'm still waiting. Called Toyota twice now, first time (6-11-16) they said one to two weeks before the part is in. It's now been three weeks, no call from Toyota, I called on (6-28-16) and was told another two weeks before they get the part. Toyota knowing my car was defected since June 15, 2015. This should have been taken care of by now! I'm still waiting for the part and I can't sell it! im driving a ticking time air bag bomb and Toyota wants me to wait even longer" am I waiting for this to go off before something is done" hope the metal fragments don't fly in the back seat where my dog is! or fly side ways and hit me when I'm driving! it's already inconvenience I can't have a passenger in the front.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was unavailable. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Silver Spring, MD, USA
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Takata recall. I received a "preliminary notice" months ago, telling me not to have any front-seat passengers in my car, and that I would be contacted again when the part was ready. Last week I finally received an "urgent recall notice." I called today to schedule the appointment and was told they still don't have the part in and that someone would contact me. This is ridiculous. I essentially have half a car, and Toyota is doing nothing about it.
Takata recall - I called green's Toyota in lexington ky shortly after receiving the recall notice to schedule the recall repair. I explained that I wanted to bring it in on the 1st available Saturday. I was routed to many people and finally after speaking to marion bailey (service mgr), I was told that they would have to order the part and once it arrived, I could schedule to repair. Yesterday I received notice that the part was received. I called today, and was told that they do not do Saturday recall repairs. My formal complaint is that 1. they could have an should have told me this before having wait 4 weeks for a part to arrive, and then having to find another dealership to repair this, and wait another 4 weeks for the part to arrive, and 2. we simply cannot bring this car in for repair during the week as we both work and cannot spend the majority of a work day waiting for a repair. We have a few saturdays that are available to us in the next several weeks and need to get this repair completed. I am formally notifying the NHTSA and Toyota corporation of America that we have made every reasonable effort to resolve this matter as outlined in the Toyota recall notice. However, we have met resistance and delays at most every attempt to get this recall repair completed. I am asking for specific and immediate assistance in locating a dealer close to our location, that will repair this item on a Saturday, and for expedited scheduling and ordering/receiving of the recall repair part.
Takata recall - similar to others who have written complaints, I received a letter nearly a year ago saying that I was involved in the recall and that there were parts available in my area. I scheduled an appointment at my local Toyota dealership (kearny mesa) only to be told that they parts weren't in yet and that they'd let me know when they were....I realize there are a lot of cars affected by this. I also realize that my region has low humidity and there's less concern for the airbag to malfunction...but this really is unacceptable. Nearly a year later and I have to either "not drive with anyone" or give them a fair warning that says "hey, that airbag might not be safe, thanks for riding with me!" it's absolutely ridiculous that there isn't a faster response or way to see when we'll be able to get our cars fixed.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - I scheduled an appointment with ourisman Toyota in fairfax, va to have the airbag replaced. I called the parts department to confirm availability of the airbag prior to my appointment but received no return call to my voicemail. When I arrived for my appointment I was told that the waiting list at ourisman for this part is at least many weeks and possibly several months as they do not know when new shipments of airbags will arrive or how many will be coming. The only explanation for my not having received a call back was that "we use a call center now and we don't know what they are doing." My wife is leaving with the car for Canada in just over a week and is very concerned about making a long highway trip with the airbag situation still unresolved.
2005 Toyota Corolla. Consumer writes in regards to dealerships failure to repair/replacement parts availability to complete front passenger airbag inflator module recall notice in a reasonable time frame.
"takata recall" I received a notice stating that "Toyota has completed parts preparation for vehicles in your geographic area" yet when I call our local Toyota dealer, they tell me that Toyota is only allowing them to order 1 part per week!! they have put my name on the list, but said they will see me in about a year. This is not acceptable. This is my teenage daughter's vehicle and this issue needs fixed now, not a year from now. She has already been driving it too long with this unsafe defect. What is Toyota going to do if something happens between now and when they decide to let dealers order more than 1 part per week?? I would like an explanation and a solution to this problem for a quicker repair!
The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2005 Toyota Corolla. The contact received a notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution connect.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2005 Toyota Corolla. The contact received a notification of NHTSA campaign number: 15V285000(air bags) however, the parts for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced the failure. Part distribution disconnect.
Takata recall. I got a letter from Toyota instructing me to bring the vehicle in for the recall repair. I contacted priority Toyota of springfield, va. 7601 loisdale rd, springfield, va 22150 to schedule the repair. After I provided the VIN, they instructed me that I must bring the vehicle in for a pre-inspection, then they will order the part, which will take a week to arrive, then I can bring the car back and wait for the repair which will take 3-4 hours. This is unacceptable. Toyota has a faulty part and they need to make it right with customers, not make us jump through a bunch of hoops. The recall notice clearly states not to allow someone to sit in the passenger seat until the repair is made.
The contact owns a 2005 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
It has been nearly 2 years since I discovered that the passenger air bag is on recall. Toyota dealer is still saying it could be up to 1 more year before they can get it replaced.
A D V E R T I S E M E N T S
- Chippewa Lake, OH, USA