This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My mother-€™s car suddenly went out of control in the parking lot of the local power company. The car was out of control like a wild horse and crashed several cars. This is not a driver error. The car mileage reading is ~40,000. I found that there are recalls on the Toyota cars (with problems such as cars went of control and accelerated uncontrollably), but not this particular car/VIN #. (The car-€™s airbag was on the recall list, but when we stopped at the local Toyota dealership-€™s service department, the assistant manager always tell us that they are busy, come back next time. It happened more than 3 times.) After contacting Toyota Corporate, Toyota sent out a third party to do an inspection on the car. The 3rd party inspector downloaded a whole bunch data. Based on the 3rd party-€™s findings, Toyota Corporate states that no evidence that the incident was the result of the defect in [this] vehicle. My mother maintains the car accordingly to the instructions of the local Toyota dealership-€™s service department. One strange thing was that the 3rd party inspector told Toyota Corporation that there were a lot fire ants presented in the car at the time of his inspection. This seems impossible. My family members and the tow truck driver did not find any fire ants before and after the 3rd party-€™s inspection. The vehicle-€™s parked at the local Toyota dealership-€™s parking lot at the time of inspection. There must be a problem with car when it went out of control. Please advise, thanks!
Driver was making left hand turn on city street when vehicle suddenly accelerated and steered to the right causing the vehicle to crash into a block wall. Driver does not know why vehicle suddenly accelerated, there was no extra input on the accelerator.
Driving on the freeway, my car engine shut-off and breaks locked. Car will not start on the move so I have to bring it to a stop. The process of transitioning lanes without breaks was very scary. After the car was brought to a full stop the car was able to start.
The owner of the car with the VIN & vehicle description no longer lives in the following address: [xxx] the gentleman used to live at this address, but no longer does. He has a recall on a 2006 Toyota Corolla, and I would like to get this notice removed from the address listed above, since I have no idea of his whereabouts. My name is [xxx]. contact me at [xxx] or [xxx] if there are any questions. Thank you for your time. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Car stalled while turning at an intersection; car was in motion. Dashboard went black. No power or control of vehicle. Was unable to restart vehicle with multiple attempts. All systems were 'dead'. after ~ 30 minutes, was able to spontaneously start vehicle and drive. Battery had been replaced~18 mos. Ago; tank was full.
- Belmont, MA, USA
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I own a 2006 Toyota Corolla that was involved in the ECM recall campaign, in 2011 I took my Toyota to my local dealer (bayside Toyota) and they inspected the ECM unit and deemed it ok, not in the recall serial numbers. In 2018 my Toyota failed state emissions (no obd-2 port communication) and began stalling and difficult starting. I removed the ECM unit and discovered that the serial numbers are within the 2011 recall parameters. I brought the Toyota back to my local dealer, they inspected the ECM and agree that it was within the recall serial numbers. My Toyota has been at the local dealership (bayside) since Thursday, January 8 2019. The dealer has indicated that Toyota Corp. Has not approved the ECM replacement. I have done everything on my end to get this repaired under the initial recall program without any luck. What can I do to ensure my Toyota is safe to drive at the dealers cost? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
We had our car serviced just prior to hitting 300,000 miles on the odometer. After a week or so we observed that the odometer had now stuck on 299,999 and failed to move forward afterwards. 11-16-18 called and talked to ricardo at there nationwide customer service number. They stated to contact our local customer relations mgr in ventura, ca. I placed a call and relayed my problem to patricia (xxxxx). She put me in touch with richard in their office who ctc the regional parts mgr to see if they were covering parts with this problem I heard back today they were not. Mentioned if you googled this problem there were numerous reports in the past including one by nbc los angeles October 1, 2014. I mentioned this as well, but they stated they were aware of the problem but aren't covering because they are out of warranty. I asked how you expect to hit 300,000 miles within the warranty period, but it's obviously a defect. The cost thru Toyota is $700+. I just feel I'm not the only one who just gets told it's not covered and is left hanging; either, pay the amount of money of forever have you service timings out of whack. Please look into this and tell me what can be done next. Thanks, (xxxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Pulled into parking space with brake on and the car accelerated pushing me over a large rock which punctured transmission pan. Had to be towed home. If there were people in front of me they would be dead.
I was driving down the highway I heard a loud bang! ilooked around, no cars were near me, I didn't notice a change in the car, I slowed down when I had a chance got out to look at the car everything looked fine until I noticed a big hole in my sunroof I didn't see a rock or anything my heart was racing. I was close to an exit so pulled off when I got the chance to a gas station I had some duct tape in the car so I taped up the glass so it wouldn't fall out onto the highway. I called the state police to report the incident they didn't think it was strange at all I thought someone might have thrown something at the sunroof because otherwise why would it shatter. It was very scary thankfully my car insurance cover the cost of replacing it.
Takata recall- the vehicle was taken to the dealer for the airbag recall. At the time the airbag light was on constantly while the car was being driven. I advised the dealer/repair that the airbag light was on and that we had received notice of the recall. The airbag was repaired/replaced. Several days later the airbag light came back on and stayed on, therefore I contacted the dealer. They advised me to bring the car back to the dealer. We have now taken it back to the same dealer and now they say it cost $110 for the assessment and $550 for the spiral cable. I feel that this issue should have been included in the airbag recall and repaired at the time the recalled part was repaired. When I called Toyota customer service today to ask about the recalled air bag they made me feel as if we were in the wrong because we did not take it back immediately and that these were two separate issues. We took the car back at our earliest convenience and were shocked at the cost of repairs and that it is not covered by the recall and was not corrected when the recall repair was performed. In addition, other vehicles have recalled this part such as Dodge, Volkswagen, Hyundai, Kia, and just this year Jeep issued a recall on the same part. I have included these document in this complaint. I feel that this part should be looked at to ensure the safety of all those driving a Toyota.
Manufacturing defect with odometers in Toyota 2006. It is the federal law that mandate functional odometer. It appears that digital gauge in some Toyota cars was programmed to disconnect odometer at 299999 millage. Not only the replacement of odometer cost $600 but the new odometer will have to be set at 0 zero millage which is incorrect and fraudulent. Toyota odometer for whatever and unknown reason don't go pass 300000 miles. How otherwise the owner should keep a track of millage. Toyota doesn't seems to recognize this defect as a reason for recall and/or reimbursement. So far vehicle is in operation with millage stacked at 299999.
I was in a car accident it was on hesperian and turner in haywargot, I was stopped got rear ended pushed into another car, this car is totaled. None of the airbags went off.
I was in a car accident on hesperian and turner in hayward. I was complety stopped and rear ended pushed into the car in front of me, none of the airbags went off. The car is totaled. Toyota took way too long to fix the passenger airbag I just got the letter they had the parts in my area.
Odometer stopped at 299,999 miles, it turned off on its own at the stop light, started again without problems, parked the car in the garage since then. Not checked by mechanic yet.
Took car to dealership regarding air bags, electrical, and engine feeling hot. Check engine light was on....I did not have money for the diagnostic nor the maintenance they suggested.. around $1500. I assumed they checked the airbags, but thought it odd that they did not give me any paperwork. They said everything was fine.
My son was driving, I was a passenger. He pulled into the emory, va post office parking lot and began to turn into a parking space. I was watching him closely as I was teaching him to drive. We were going very slowly when the car suddenly lurched forward and crashed into the side of the post office, severely damaging the bumper of the car. I can unequivocally state that he was beginning to apply the brakes when the incident happened. Yesterday I got a check for $20.46 for what is said to be a settlement for acceleration problems with the Toyota. I was totally unaware of this issue until this check came. Why did Toyota not contact me. We were lucky that only the car was damaged, and not the passengers. The cost of the bumper repair was approximate $3500, plus I am sure an insurance rate increase.
A D V E R T I S E M E N T S
- Tuscaloosa , AL, USA