This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" had 2 accidents in my Toyota Corolla and the airbag did not worked. I've had 10 surgeries because of the damages I got from the accident and because the airbag didn't protected me. The car was moving in the first accident and it was a really big accident but the airbag did not protected me it just the light went on and stayed on.
"takata recall" had two accidents where airbags never deployed. 1 another car was drove into the front of my car causing damage. 2nd hit an ice pack and slid into back of another car totaling the car. Air bags did not go off.
The contact owns a 2006 Toyota Corolla. The contact stated that the while driving at approximately 30 mph, the passenger's side frontal air bag deployed inadvertently. The contact was not injured. A police report was filed. The vehicle was towed to an independent mechanic. The vehicle was repaired at rockland Toyota located at: 618 New York route 303, blauvelt, NY 10913, (845) 367-4219, under the NHTSA campaign number: 15V28500 (air bags) in December of 2016. Lia Toyota of rockland was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The VIN was not available.
On my third clock switch in my steering column it is the device that feeds power to the air bag for the driver side air bag it seem that if the car detects a short or interruption in the electrical line it will light up the dash light. For me this has happen 3 time I am at 95,000. Mileage. Replacing the clock spring switch fixes it but the part is nether a switch or a spring go figure. Hope this helps
- Murrieta, CA, USA
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Recall notice was received in March 2016. I contacted Toyota santa monica (they are the closest location to home and most convenient for work) and was told they would call me to let me know if the part was in. Two weeks passed and I called again. I was told they had to order the part and would get a call when it came in. Two months later, I call again and was informed the part was backordered 4-6 weeks and would once again receive a call to let me know when I can bring my vehicle in. Admittedly, the notice was forgotten as I waited. I found the recall notice and contacted Toyota santa monica on June 29, 2017 in hopes of bringing in my vehicle on July 5th. I was told they had one part in stock, but if I want to bring my car in at that time they would have to place an order. Because of my work schedule the 5th was the best time for me. I was told that they will then have to order the part, but even with the holiday they should get it in by the 5th and they would call me to let me know the part was in fact in so I could bring in my vehicle. I called again on July 14th and spoke to the parts department of Toyota santa monica. Not only was my name and number not in the system, there was never any orders placed under my name. I was then informed that they had plenty of parts in stock. I was transferred to the service center to make an appointment where no one answered. July 17th, I get a hold of the service center for Toyota santa monica where I was once again informed they have plenty of those parts in stock and over a year later I finally have an appointment. I had called four times and four times I was told an order was placed. Not only did I never receive any returned calls, but the part was never ordered under my name.
The contact owns a 2006 Toyota Corolla. The contact stated that the air bag warning indicator illuminated. The vehicle was previously included in a recall for the driver's side air bag, but now the passenger side air bag warning indicator illuminated. The contact took the vehicle to the dealer (spring hill Toyota located on 3062 government blvd mobile, Alabama 33606) where it was diagnosed that the spiral cable on the air bag was fractured. The spiral cable was replaced. The manufacturer was made aware of the failure and informed the contact that there was no passenger side air bag recall. The approximate failure mileage was 163,280.
The contact owns a 2006 Toyota Corolla. While the vehicle was stationary, the air bag indicator illuminated without warning. The failure occured only after the vehicle was repaired per an unknown recall, in which the air bag module was replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 67,358.
I am upset that Toyota corporation is instructing their dealers to not provide loaners or free rentals to use during the actual airbag replacement. They expect you to wait 4 or more hours at the dealership or inconvenience an additional person to drive you to and from your work or home, etc. Cox Toyota in burlington, nc actually had the nerve to suggest I use my own money to rent one of their cars!.I refuse to be inconvenienced due to their negligence. It isn't like they have cars sitting around.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000(air bags); however, the recall was not repaired. The contact did not want the new takata air bag inflator exchanged with the defective one. The contact had no faith in takata's manufacturing the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/11/17
NHTSA recall number: 15V285 please be advised that jack taylor's alexandria Toyota, located on 750 jefferson davis hwy, alexandria, va 22305, has failed to replace and remedy the front passenger air bag inflators for my 2006 Toyota Corolla and misled me regarding the availability of said part associated with Toyota's safety recall. The first initial appointment made on November 3, 2016 was scheduled for November 11, 2016. After waiting six hours at the dealership, I was informed that the dealership did not have the parts for my vehicle. Consequently, I was advised by service consultant gerald gerdes (hereafter 'jerry') that the part would arrive at jack taylor's in roughly estimated four to six weeks. (see attachment titled 'E-mail appointment confirmation 1'). thereafter, I contacted jack taylor's via phone on December 21, 2016 to check the status of said part's arrival. As such, I was informed that said part had indeed arrived at jack taylor's whereby the Toyota representative advised to schedule an appointment, and thus I scheduled my second appointment on December 23, 2016 for 1:00 pm. (see attachment titled 'E-mail appointment confirmation 2'). notwithstanding, jerry contacted me via phone and informed me about three and a half hours later (approximately 4:43 pm) during the December 23rd appointment that the dealership was unable to locate the part. Jerry also advised me that they would attempt their best efforts to locate the part but that was to no avail. Therefore, after two months and spending eleven hours under the impression that the front passenger air bag inflators were being replaced, my vehicle is still without the necessary replacement for the recall. This is especially concerning because I travel from Washington, D.C. to New York city on a frequent basis. There must be some accountability for lack of good-faith and dishonesty here.
The contact owns a 2006 Toyota Corolla. After the vehicle was started, the passenger side air bag warning indicator illuminated. The contact stated that the light went off moments later. In addition, when the heating system was activated, a burning odor emitted into the vehicle from the ventilation system. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I scheduled a repair at Toyota of portland and when I arrived was told the part was on back-order and they would order it for me, waited two months and called again and the part was apparently in stock, but they couldn't schedule me for an appoint for another month. It has been 17 months since the recall. I am still waiting for a replacement. This is not a timely fashion.
The contact owns a 2006 Toyota Corolla. The contact stated that the air bag warning indicator illuminated. The dealer diagnosed that the air bag inflator was faulty. The vehicle was repaired. The failure mileage was 136,000.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) months ago and notified the dealer. The contact was informed that the parts were out of stock. The dealer stated that they would contact the vehicle owner once the parts were available; however, the contact did not receive a call for months. The contact received the second notice, which indicated that the parts were available. The dealer was still unable to schedule the repair within a reasonable time frame. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall contacted the Toyota dealer the beginning of this year. They said that they had to order the part. Called them last month and they acted like they never herd from us. Again they said they had to order the part and would be in touch.
Went to renew safety inspection for the state of hawai'I, and they failed me for having the air bag light on. As it happens, there is a recall for the side airbag on "select Toyota models". although, they didn't apply it to my car. Either that, or the technician, who took care of it before I owned it, didn't actually fix the issue, and just signed off on it. I'm still guessing that it never got addressed, because Toyota hasn't issued a recall notice for my VIN. The local servco Toyota shop will not fix the issue for free, if there is no open recall or I don't have the notice in my hand. In other words, I will be illegal to drive, in two days.
A D V E R T I S E M E N T S
- Houston, TX, USA